Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader / Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable … on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server / Desktop / EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations … ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server / PC architecture, knowledge of Windows Operating systems, breakfix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. more »
Field Service Engineer', a confident communicator at all levels and work well as part of a team. The position will report into Team Leader / Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve : * Capable … on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server / Desktop / EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations … ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server / PC architecture, knowledge of Windows Operating systems, breakfix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. more »
that a typical day will include providing second-line support and hands-on user and desktop support, troubleshooting, and hardware break/ fix. Responsibilities: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Youve got a great idea of … at the same time. Qualifications, Qualities and Experience M365 Platform (O365, Teams, Endpoint Management) Is a key requirement Azure User administration within Active Directory / Azure Active Directory / In Tune Windows Desktop and Server OS / Hardware Endpoint Security Products (Mimecast, Bitdefender) Remote / Virtual … Desktops (VDI / AVD / Citrix) Formal IT qualification, ideally Microsoft Certifications massively advantageous Experience of hardware breakfix (pcs, mobile devices, printers more »
and point of sales systems Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform the role Follow documented procedures both CDW and client supplied and provide … customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and more »
