City Of London, England, United Kingdom Hybrid / WFH Options
Maclean Moore
to troubleshoot complex technical issues. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Relevant certifications (e.g., CiscoCCNA, AWS Certified Solutions Architect) preferred. Maclean Moore Job ID: JNBSE more »
analyse large amounts of data and make data-driven decisions.'€¢Knowledge of network architecture, devices, protocols, and performance metrics.'€¢Ideally holding current or previous CCNA'€¢Proficiency in network capacity planning and forecasting models and tools'€¢Familiarity with network monitoring and management tools such as SNMP, ICMP, SolarWinds'€¢Excellent communication and more »
and externally. '€¢Ideally ITIL qualification and experience of applying ITIL (IT Infrastructure Library framework) in the workplace. '€¢Ideally have industry recognized network qualification (CiscoCCNA/Comp Network+) '€¢Good documentation skills, specifically with regards to internal and customer processes. '€¢Knowledge or experience using BMC Remedy or another ITSM tool. '€¢Ability more »