that MyIT provides a cohesive platform for use across UKPN's service management processes (such as Incident, Problem, Change, ConfigurationManagement) Accountable for the CMDB as the escalation point for any issues related to the ConfigurationManagement process, Discovery and the CMDB. DUTIES AND RESPONSIBILITIES OF THE WIDER SERVICE ASSURANCE more »
request at a scheduled CAB meeting. Report back on successful, deferred, or failed changes to CAB. Ensuring that ICT infrastructure ConfigurationManagement Data Base (CMDB) is kept accurate and up to date throughout the asset life cycle and ensure that all capital assets are recorded on the Capital Asset Register. more »
needed for new and/or existing systems Participate in the modernization and automation of storage infrastructure Deployment of new storage infrastructure Maintain accurate CMDB Participates in problem management to proactively review open client and infrastructure problems and known errors to minimize the time spent firefighting and troubleshooting, supporting quicker more »
new and/or existing systems Participate in the modernization and automation of storage infrastructure Deployment of new SAN/Switch infrastructure Maintain accurate CMDB Participates in problem management to proactively review open client and infrastructure problems and known errors to minimize the time spent firefighting and troubleshooting, supporting quicker more »
around 25 people. This role will be working closely with around 8 colleagues, primarily with the IT services function, close integration with change management and CMDB operations. The person will also collaborate with the Service Desk team, It Engineers as well as other business IT areas. Tasks & Responsibilities: Responsible for … propose improved processes and appropriate follow-up actions. Support the efficiency and effectiveness of the incident and change management processes and configurationmanagementdatabase (CMDB). Support the configurationmanagement process and operational activities to ensure CMDB data integrity. Ensure that relevant information assets are documented and maintained in the more »
Linux engineer, managing Unix/Linux infrastructures and tools (5 years) Proficiency in Linux administration, specifically RHEL and UBUNTU Understanding of automation, versioning and CMDB principles. Proficiency in troubleshooting and diagnosing complex system issues. Deep understanding of IAM (AD, SUDO) If you think you'd be a great fit for more »
Linux engineer, managing Unix/Linux infrastructures and tools (5 years) Proficiency in Linux administration, specifically RHEL and UBUNTU Understanding of automation, versioning and CMDB principles. Proficiency in troubleshooting and diagnosing complex system issues. Deep understanding of IAM ( AD, SUDO ) If you think you 'd be a great fit for more »
Job Title Senior Functional Consultant - CMDB (8-10 Years) Must Have Experience Solutioning and Design the ITAM solution using industry best practices. Work independently to architect, design, develop the Service Asset & Configuration Management. Design ServiceNow CMDB solutions that maintain CMDB integrity and effectively support other ITSM processes. Design, implement and … manage asset, vulnerability, and Discovery integrations with other systems. Hands-on with implementing CMDB, CSDM, SAM, Svc Catalogs in ServiceNow Understand best practices and determine optimized procedures for updating CI data including the use of automated processes, discovery tools/integrations with other data sources. Good understanding of developing plan more »
teams and service owners. This role involves proactively identifying and resolving technical issues, coordinating incident response, ensuring the smooth operation of IT services, managing CMDB updates and change monitoring. As the IT Operations Centre Analyst you will work closely with other members, various IT teams and stakeholders to provide real … service capacity management. Proficient in event management techniques and tools. Familiarity with networking protocols, including TCP/IP, DNS, DHCP, and routing. Experience in CMDBmanagement, including updating and maintaining configuration information. Proficient in change monitoring and ensuring compliance with change management processes. Proficient in scripting languages (e.g., SQL, Python … functional IT teams to ensure effective communication and timely resolution of incidents and problems, adhering to ITIL change management processes. Update and maintain the CMDB, ensuring accurate and up-to-date configuration information, following ITIL configurationmanagement processes. Monitor and track changes to the IT environment, ensuring compliance with change more »
ASAP Volume: Full time Duration: 3 months Your Skills - At least 3 years of experience as a ServiceNow Developer - Advanced knowledge of ServiceNow Discovery - CMDB - IT Server Infrastructure - VMWare Discovery - Cloud Discovery - AWS/Azure - Understanding of REST API methodology - Experience in customizing the standard interface from ServiceNow - Experience with … agile working methods - Working independently Your Tasks - ServiceNow Development - Customizing of the SNOW CMDB Interface for AWS Cloud native and VCF in AWS - This initiative is to fast track the build of a new AWS landing zone. The Landing Zone will serve as an environment for Workloads within AWS. In … comprise the following: - ServiceNow Development for Cloud Interface improvement: - AWS VMWare Cloud - VMC SNOW implement discovery for the new landing zone and establish automated CMDB updates for any CI deployment including Tag based application and service mapping. - Install AWS/ServiceNow out of the BOX discovery and map all managed more »
Designer will be tasked with redesigning service management services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher Education- Service Management-ITIL- Essential Experience Knowledge of service architecture and design … Ability to employ service data models, and application within both IT and business services. Service user experience design, self-service design, driving self-service (CMDB & auto-discovery ) Knowledge of service management platform technologies, and how service management platforms enable service experience and realisation of efficiencies Experience of service transformation including more »
the ServiceNow ITOM offerings and can lead a customer through requirements discussions for implementing and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping, Integrations and Cloud Management. Required Skills 6-8 Years Engineering and Development experience in a Solution Lead Consulting role forServiceNow Tool Implementation … years of hands-on implementation experience with ServiceNow ITOM, Event, Discovery,CMDB, Service Mapping, Orchestration, Cloud Management Thorough understanding and exposure on CMDB, Discovery and Event management processes Good exposure on Performance Analytics, Reporting and Dashboards development Good knowledge and experience working with ServiceNow Custom Applications Good knowledge of ServiceNow more »
support improvements in teh companies Service Now and associated reporting environment, aligned to the following outcomes of NIS Reporting, Remote access requests and NIS CMDB Process . Skillset - Essential Current Accreditation, Vancouver+ Sys Admin accreditation Implementation Specialist accreditation ITSM CMDB - IT Assets with OT Attributes, etc Dashboards Notifications review REST …/SOAP Integrations Skillset - Desirable OTSM OT CMDB OT Incident OT Change OT Problem - TBC Reporting & Performance Analytics Power BI integration and Data Lake Sync (Rullion are a recruitment agency) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants. more »
the public sector in Brussels. Responsibilities: Setup, administration and troubleshooting of the ServiceNow platform (including components such as MID Servers) and the ITSM application. CMDB & Data Quality management. Monitoring, administration and troubleshooting of integrations of ServiceNow with other corporate systems. Managing ServiceNow releases from sub-production to production environments and … deep technical knowledge and experience in the ServiceNow platform and the ITSM application. This position requires valuable experience of ServiceNow roles as Platform administrator. CMDB & Data Quality management. To apply, please send your CV, as interviews will be taking place immediately. more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and more »