1 Contract CMDB Jobs in the North West

teams and service owners. This role involves proactively identifying and resolving technical issues, coordinating incident response, ensuring the smooth operation of IT services, managing CMDB updates and change monitoring. As the IT Operations Centre Analyst you will work closely with other members, various IT teams and stakeholders to provide real … service capacity management. Proficient in event management techniques and tools. Familiarity with networking protocols, including TCP/IP, DNS, DHCP, and routing. Experience in CMDB management, including updating and maintaining configuration information. Proficient in change monitoring and ensuring compliance with change management processes. Proficient in scripting languages (e.g., SQL, Python … functional IT teams to ensure effective communication and timely resolution of incidents and problems, adhering to ITIL change management processes. Update and maintain the CMDB, ensuring accurate and up-to-date configuration information, following ITIL configuration management processes. Monitor and track changes to the IT environment, ensuring compliance with change more »