etc. Identity Management service (SSO/LDAP) MID Server Set Up, connectivity check, ECC queue logs troubleshooting, MID selection algorithm. Service Mapping & Discovery integration (CMDB) Excellent Knowledge of integrating with internal and external applications and systems. Service Oriented architecture and web services integration (SOAP, WSDL, JAX-WS) Relational database expertise more »
that MyIT provides a cohesive platform for use across UKPN's service management processes (such as Incident, Problem, Change, ConfigurationManagement) Accountable for the CMDB as the escalation point for any issues related to the ConfigurationManagement process, Discovery and the CMDB. DUTIES AND RESPONSIBILITIES OF THE WIDER SERVICE ASSURANCE more »
Designer will be tasked with redesigning service management services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher Education- Service Management-ITIL- Essential Experience Knowledge of service architecture and design … Ability to employ service data models, and application within both IT and business services. Service user experience design, self-service design, driving self-service (CMDB & auto-discovery ) Knowledge of service management platform technologies, and how service management platforms enable service experience and realisation of efficiencies Experience of service transformation including more »
support improvements in teh companies Service Now and associated reporting environment, aligned to the following outcomes of NIS Reporting, Remote access requests and NIS CMDB Process . Skillset - Essential Current Accreditation, Vancouver+ Sys Admin accreditation Implementation Specialist accreditation ITSM CMDB - IT Assets with OT Attributes, etc Dashboards Notifications review REST …/SOAP Integrations Skillset - Desirable OTSM OT CMDB OT Incident OT Change OT Problem - TBC Reporting & Performance Analytics Power BI integration and Data Lake Sync (Rullion are a recruitment agency) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants. more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and more »