in Service Management technical delivery in ServiceNow and one or more of the following areas we want to hear from you: • ITSM, ITIL, ITAM, CMDB/uCMDB • ServiceNow, HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.) As a Senior Technical Consultant you more »
service support teams to ensure any potential CI's are correctly identified and managed through a quality release management deployment programme. '€¢Ensure that the CMDB is updated with release updates when a Change is implemented. '€¢Work with wider shared services teams (NOC, Major Incident, Change, Problem, etc) in implementation of more »
service support teams to ensure any potential CI’s are correctly identified and managed through a quality release management deployment programme. Ensure that the CMDB is updated with release updates when a Change is implemented. Work with wider shared services teams (NOC, Major Incident, Change, Problem, etc) in implementation of more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
and integrations based on business needs. Customise ServiceNow workflows, forms, UI pages, and scripts using JavaScript, HTML, CSS, and Jelly. Configure and maintain ServiceNow CMDB, including discovery and integration with third-party data sources. Develop and maintain ServiceNow reports, dashboards, and analytics to monitor system performance and usage. Perform ServiceNow more »
Manchester, North West, United Kingdom Hybrid / WFH Options
INFUSED SOLUTIONS LIMITED
ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing and testing updates and new releases Collaborating with business users to refine business requirements and workflows, and translating them into technical specifications Configuring and more »
Infrastructure groups in region. Follow and promote change control processes to ensure compliance and protect service. Follow asset management processes in region and improve CMDB accuracy. Document and control Standard Operating Procedure (SOP’s) for IT processes. Promote and demonstrate an “Automation First” thinking. Deliver best fit use cases for more »
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Experis
similar role. Familiarity with helpdesk ticketing systems (ITSM tools). ITIL Foundation qualified. Good all-round knowledge of IT Applications/Infrastructure. Experience of CMDB Data modelling and reporting. Strong customer service orientation, good communication, teamwork, and interpersonal skills. Attention to detail and the ability to manage multiple priorities and more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Jumar Solutions Ltd
tools are important - experience of ServiceNow or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork, and interpersonal skills Attention to detail and the ability to manage multiple priorities and more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
highly secure site near Reading. Hybrid working is supported after training. Job Summary: As the Application Support Engineer you will support various applications in CMDB and Monitoring. You will carry out daily checks, regular maintenance, patching and incident resolution. Essential skills/qualifications: Windows Server experience Active SC clearance Active more »
in Computer Science or closely related field Experienced in the implementation and operation of the ServiceNow platform Strong experience with ServiceNow development Knowldegeable in CMDB and ITSM Experience with 3rd party software integrations with ServiceNow Significant experience supporting infrastructures and projects Experienced in enterprise operations where teamwork, communication, process and more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Reed Technology
to day responsibilities of this role will include: IT Asset Management including IT asset allocation, stock levels, replenishment, audits etc Using the ServiceNow configurationmanagementdatabase for Newcastle based assets. Coordination of local joiners, leavers, movers where a DS service or asset is involved Contract Management for a subset of more »
Greater London, England, United Kingdom Hybrid / WFH Options
Wipro
other architects to provide scalable and adaptable architectural solutions. Skills/Competencies : Strong knowledge and experience in Information Architecture, IT Service Management, Solution Architecture, CMDB/CSDM, and ServiceNow Products. Proficiency in defining and refining the Architectural strategy. Ability to design and direct Architectural governance activities. Familiarity with industry trends more »
all the technical design, architecture governance in line with the org best practices. Your Profile: Key skills/knowledge/experience: Sound experience in CMDB/CSDM discovery – Cloud (GCP and Azure preferable). Proficient in registering Business Applications, creating Service maps, and managing GRC Controls. Experience establishing integrations with more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
seeks an Application Support Engineer in Stoke-on-Trent. Join their team to master discovery data and lifecycle management. Responsibilities include maintaining and auditing CMDB-stored data, ensuring data precision, and periodic reviews to uphold standards. This role offers flexibility with our clients' hybrid working policy. If you're passionate more »
Change and Configuration Analyst Permanent - Hybrid Working - Up to £80k in London (based on experience) Key Skills: ITIL, ITSM, Knowledge of infrastructure technologies, CMDB An exciting opportunity to work with a big-name client within the insurance sector. The client is looking for a Change and Configuration Analyst who is … with architectural designs Engage in routine audits to verify the accuracy and comprehensiveness of configuration data, ensuring the integrity of the ConfigurationManagementDatabase (CMDB). Utilize the CMDB to proactively identify potential incidents or problems, promptly reporting them to the relevant support teams for resolution or preventive measures. Collaborate … ensure accuracy and relevance. Key Experience: Proficient grasp of ITIL principles and their practical application within IT service management frameworks. Understanding of configurationmanagement databases (CMDB) and their pivotal role in upholding precise configuration data. Familiarity with contemporary infrastructure technologies encompassing networking, Servers, storage, virtual desktops, virtual Servers, and Cloud more »
Alton, England, United Kingdom Hybrid / WFH Options
In-Space Missions Limited
testing changes to service management software (JIRA) to meet new business requirements; Troubleshooting issues with service management software (JIRA); Administration of service CMDB (ConfigurationManagementDatabase) and assisting with the design of CMDB changes; Contributing to user documentation and producing training materials for customers and internal users of service software more »
Stoke-on-Trent, Staffordshire, United Kingdom Hybrid / WFH Options
Akkodis
properly. You've got to be a whizz with software packaging, know your way around tools like SNOW Licence Manager, Nessus, Truesight, and Helix CMDB, and be a pro at digging into data with Excel and SQL. The day-to-day of this role will be keeping all the software more »
Croydon, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
Voice estate, and proactively recommend areas where improvements and additional functionality may be appropriate. Implement change in an appropriate, controlled manner. Make sure that CMDB (change managementdatabase)/documentation is kept up to date and fit for purpose. Ensure work is carried out to the appropriate quality and company more »
positions) We need Dutch Speakers for permanent Dutch based contract roles in the ServiceNow market. We need certified ServiceNow Technical Consultants with experience in: CMDB ITOM ITBM Integrations If you speak Dutch and have a strong ServiceNow technical implementation background, please contact me as soon as possible. InterQuest Group is more »
Manchester Area, United Kingdom Hybrid / WFH Options
Eutopia Solutions
Senior ConfigurationManagement Engineer (CMDB) – Manchester/Hybrid working Our client, a prestigious Professional Services is looking to engage a Senior ConfigurationManagement Engineer (CMDB) to work out of their Manchester offices. With offices Globally, and a workforce of in excess of 5,500, you would be joining a talented … and integrations related to configuration management. You will also contribute to the design, development, and implementation of automated processes for gathering, populating, and maintaining CMDB data using system management integrations. You will advance the maturity of the CMDB platform and ConfigurationManagement as a service and will also support cross … skills and experience required: You will have a minimum of 3 years hands on relevant ConfigurationManagement experience It is essential that you have CMDB experience, and also preferably CSDM It would be advantageous if you have ServiceNow experience but UCMDM, BCM Atrium and/or Microsoft Service Management experience more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
About NTT DATA Business Solutions: About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We more »
IT Change & Asset Manager Central London (Hybrid/remote) £65,000 annually TRIA are working with a fascinating global private equity organisation that spans across 16 countries with over 14,000 employees and 100,000+ users. We are representing a more »
ServiceNow Consultant with CMDB & Discovery Experience - Permanent - London/Hybrid - up to £60k base & Benefits Our client is a leading provider of ServiceNow Consultancy Services and they are looking for a talented and experienced ServiceNow Consultant with hands on CMDB and Discovery experience to join their team. Responsibilities Work with … clients to understand their business needs and develop ServiceNow solutions to meet those needs. Design, implement, and configure ServiceNow modules, including CMDB, Discovery, ITSM, ITOM, and Change Management. Perform data migrations and integrations with other systems. Develop and deliver training to users on how to use ServiceNow. Troubleshoot and resolve … Stay up-to-date on the latest ServiceNow features and best practices. Qualifications 3+ years of experience working with ServiceNow. Hands on Experience with CMDB and Discovery modules is essential. Experience with ITSM, ITOM, and Change Management modules is a plus. Experience with data migration and integration is a plus. more »
Crewe, England, United Kingdom Hybrid / WFH Options
The Adecco Group
application readiness). Coordinating/designing and integrating IT products to deliver an overall solution. Generation and maintenance of architectural documentation, use of ConfigurationManagementDatabase (where applicable) Experience working in highly technical/consulting environment, coordinating and developing technology solutions. Integration of new solutions into existing solution architectures. Working … application readiness). Coordinating/designing and integrating IT products to deliver an overall solution. Generation and maintenance of architectural documentation, use of ConfigurationManagementDatabase (where applicable) Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven more »
the public sector in Brussels. Responsibilities: Setup, administration and troubleshooting of the ServiceNow platform (including components such as MID Servers) and the ITSM application. CMDB & Data Quality management. Monitoring, administration and troubleshooting of integrations of ServiceNow with other corporate systems. Managing ServiceNow releases from sub-production to production environments and … deep technical knowledge and experience in the ServiceNow platform and the ITSM application. This position requires valuable experience of ServiceNow roles as Platform administrator. CMDB & Data Quality management. To apply, please send your CV, as interviews will be taking place immediately. more »