3 Contract CRM Jobs in the East of England

annual billing (annual entitlement) processes for customers to renew their software Maintaining accurate records of customers licences and support in our Microsoft Dynamics 365 CRM system Distributing software licences for SIMS and partner products, including upgrades, patches and licences. Key Responsibilities Reporting to the Commercial Operations Team Leader, the individual … Support Units. The individual will: Work alongside the Commercial Operations Team Leader to assist with: Maintaining and cleansing the data within our Dynamics 365 CRM system and master records Drafting the annual entitlement pre-invoice statements and accompanying guides for each market area Processing the returned annual entitlement (SIMS Direct …/LA/SSU/MAT Save) quotes on the Dynamics 365 CRM system Dashboard Working alongside our CRM development team to ensure that our processes run smoothly and efficiently Process self-billing claim backs and academy refunds for local authorities and SIMS Support Units Ensure that all customers are more »

quotations when required. The ideal candidate will be customer focused, action oriented, approachable and patience. Assist in more complex PO when necessary. Use the CRM database to record any activities such as calls and client visits, but also ensuring that it is up to date and duplications are removed. Working more »

quotations when required. The ideal candidate will be customer focused, action oriented, approachable and patience. Assist in more complex PO when necessary. Use the CRM database to record any activities such as calls and client visits, but also ensuring that it is up to date and duplications are removed. Working more »