My client utilises a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with their clients driving extreme value! You are required for 2 days a week in the Swansea office more »
My client utilises a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with their clients driving extreme value! You are required for 2 days a week in the Swansea office more »
Webpack and Grunt MySQL and Doctrine HTML/SCSS/JS Imminent projects include: Launching new services Extending the B2B dashboard Extending our internal CRM to aid the partner support team Upgrading the stack Consolidating build tools Writing a new suite of tests The ideal candidate They are looking for more »
Services Team Leader, Customer Support, Client Services Manager, Senior Customer Service Advisor, Customer Service Consultant, Customer Service Coordinator, Customer Support Manager, Sales Customer Service, CRM, Sales Office Manager, Customer Services Officer and Administrative may also be considered for this role. more »
specifications. Analyse technical specifications/drawings/plans to advice product selection and relevant standards. Record technical enquires and responses on an in-house CRM system. Maintain an up-to-date knowledge of relevant industry standards and regulations and integrate this into day-to-day responsibilities. The Person: Experience with more »
experience in this area. Responsibilities Reviewing site installation reports and making comments in line with company recommendations. Recording of reports and responses on the CRM system. Communicating with customers to clarify details. Following a set process of work. Responding and reporting with set time frames. Liaising with external parties. Attending more »
caseloads to technical engineers. Offering technical support via phone/email in line with required competency level on SKEB matrix. Maintaining appropriate records in CRM system. Building relationships with stakeholders and team members. Utilising KPI's to measure service level provided and customer response times. Assisting with recording of data. more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
OpenTech Partners
rapport with accounts to understand their needs and identify upsell/cross-sell opportunities for additional revenue. Qualify new business leads and maintain the CRM database. Cultivate partner relationships and ensure high levels of customer satisfaction. Stay updated on market developments, portfolio updates, and prospects, reporting to senior management as more »
Job Description Role: QA Senior Engineer Manager Salary:£47,000 circa Location: Ystrad Mynach, Wales, UK Working Hours: Monday to Friday 8.30am to 5pm (37.5hrs) Start Date: As soon as possible Benefits Holidays 25 days plus bank holidays additional day more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
ADLIB Recruitment
Were looking for an experienced Head of CRM to join an award-winning and growing financial services company. This is a new role within the talented marketing team, where you will lead the existing CRM team as well as play an important role in the companys growth. The ideal candidate … yet can manage a team successfully to get the best out of them and achieve KPIs. What youll be doing As the Head of CRM, you will set and drive the strategy and create targeted, multi-channel CRM strategies that deliver measurable results in line with business targets. This role … and you will have the support of a team of 3 to help deliver these campaigns. In this role, you will set and drive CRM strategies with the view to achieving business goals and commercial objectives and oversee your teams workload. Youll work closely with the data team to gain more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Bowen Eldridge Recruitment
A successful and growing business in Cardiff have created a new role for a CRM and Marketing Manager. The company provides has a diverse a range of services and have customers across a range of sectors, operating throughout the UK. As they continue to grow, this role is crucial to … ensure internal systems are used correctly and optimised. CRM Manager job description Understand the capacity of the CRM system and how its use can impact the business. This could relate to internal KPI setting and performance analysis through to digital marketing activities and lead generation/follow through. Responsible for … efforts, to provide insight into business performance. Marketing Responsible for additional marketing activities such as event planning, content creation, website updates, social media etc. CRM Manager person specification Excellent technical IT skills with the ability to understand and use a CRM system quickly. Strong people skills, able to explain the more »
