Ledbury, England, United Kingdom Hybrid / WFH Options
Synchro
connectivity, hardware, and software issues. Communication Skills: Excellent verbal and written communication skills with a customer-centric approach. Tools Familiarity: Experience with ticketing systems, CRM tools, and remote support tools. Independence: Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment. Problem-Solving: Strong problem more »
CRM Executive - Automation Hereford, England, United Kingdom Type: Permanent Working Pattern : Hybrid (3 days on site, 2 remote) Who Are we? MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and … encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are recruiting for a talented CRM Executive to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer … closely with external teams to understand UK and International trends ✨Daily reporting and analysis of automated email performance for all markets ✨Supporting the Senior CRM Executive and CRM Manager to determine broader email strategy and future planning ✨Drive business growth forward through achievement of team KPIs About you ✨Team Player more »
understand and practice the key principles of good customer service. The role requires excellent attention to detail, ensuring quotes are generated accurately in the CRM system, converted effectively to sales orders, products are ordered on time, and provide the best value to customers. Responsibilities include the end-to-end sales … support/procurement process, which includes: processing initial requests from within the CRM system to generate quotations, following up with schools to convert to a sale, producing the sales order, placing the order with suppliers, and working with the project coordinator to ensure installations are booked in for schools. As more »
understand and practice the key principles of good customer service. The role requires excellent attention to detail, ensuring quotes are generated accurately in the CRM system, converted effectively to sales orders, products are ordered on time, and provide the best value to customers. Responsibilities include the end-to-end sales … support/procurement process, which includes: processing initial requests from within the CRM system to generate quotations, following up with schools to convert to a sale, producing the sales order, placing the order with suppliers, and working with the project coordinator to ensure installations are booked in for schools. As more »
understand and practice the key principles of good customer service. The role requires excellent attention to detail, ensuring quotes are generated accurately in the CRM system, converted effectively to sales orders, products are ordered on time, and provide the best value to customers. Responsibilities include broadband and software license renewal … and the end-to-end sales support/procurement process. This includes processing initial requests from within the CRM system to generate quotations, following up with schools to convert to sales, producing the sales orders, placing orders with suppliers, and working with the project coordinator to ensure installations are booked more »
understand and practice the key principles of good customer service. The role requires excellent attention to detail, ensuring quotes are generated accurately in the CRM system, converted effectively to sales orders, products are ordered on time, and provide the best value to customers. Responsibilities include broadband and software license renewal … and the end-to-end sales support/procurement process. This includes processing initial requests from within the CRM system to generate quotations, following up with schools to convert to sales, producing the sales orders, placing orders with suppliers, and working with the project coordinator to ensure installations are booked more »
