email Responsibilities for First-Line Technical Support Engineer Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where possible, and escalate when needed Keep abreast of issues for customers and update them accordingly What the role offers : Working for a more »
to identify and capitalise on sales opportunities within existing client accounts. Additionally, the preferred candidate will have familiarity with IT support services, proficiency in CRM software and the Microsoft Office Suite. Additional Requirements: UK Driving Licence Willingness to travel occasionally or client meetings and industry events. Ability to work independently more »
uplifts 3rd line technical support Assist in the set up, configuration and maintenance of network infrastructure Support the Senior Systems Administrator for ERP/CRM Sound good? The benefits: 25 days annual leave plus bank holidays, increasing to 26 after a year of service 2 months full sick pay plus more »
to 3rd line Application Engineers to ensure smooth running of day-to-day operations. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early in their more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
In Technology Group Limited
to 3rd line Application Engineers to ensure smooth running of day-to-day operations. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early in their more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Mitchell Maguire
survey, design, tender and sales stages Strong technical capability Ideally with local electrical contractor knowledge on patch Good knowledge of CEF advantageous Familiar with CRM, Microsoft 365 software Full driving licence The Company Eat. 50 years+ £50m turnover Owned by a larger group Mitchell Maguire is a specialist Construction Field more »
within the technical industry. Role Responsibilities: Support the Projects team, ensuring that all documentation and reports are generated in agreed SLAs Update the company CRM with relevant documents, and ensure all communication with the customers is logged Assist the Projects team with their diary, maximising their availability and scheduling appointments more »
