3 Permanent CRM Analyst Jobs in the West Midlands

CRM ANALYST £35,000 – 45,000 BIRMINGHAM Opportunity to take on a position of responsibility with autonomy, growth and an opportunity to shape a national business! THE COMPANY A leading retailer who recently has gone through a customer centric transformation looking to ensure all decisions are made … This is a great opportunity to join the team as they begin to flourish in their new way of working! THE ROLE As a CRM Analyst your focus will be to build and develop the CRM strategy, specifically you will have to: Develop and implement the … marketing plan through CRM strategy Identify areas for optimisation in the CRM process through segmentation and segmentation models Use SQL to query data and work with large data sets to extract insights and new ways to increase the optimisation of current CRM Strategy Provide insights into the more »

CRM Analyst Hybrid - Warwickshire I'm working with an amazing nationwide youth organisation who are seeking a CRM expert to join the team. Responsibilities: - Troubleshoot and diagnose CRM issues - Review and implement system changes - Collaborate with third-party developers - Assist in additional tasks as assigned more »

environment, where no 2 days are the same. This challenging opportunity provides a great platform to build on prior experience in D365/Dynamics CRM systems support; growing exposure across a fantastic range of customer projects. This role offers full home based flexibility, with occasional requirement to travel to … events/team meet ups/incentives The role will involve... Supporting 1st/2nd line helpdesk support tickets surrounding Dynamics 365/Dynamics CRM Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Training users on new functionality/system changes … to provide top tier customer service and support Preferable skills for the role will include... Experience supporting Dynamics 365 Customer Engagement (CE) or Dynamics CRM (v2016) Ability to support system issues to 2nd line level Strong analytical skills, with the ability to understand issues and troubleshoot effectively Broad modular more »