2 Permanent CRM Business Analyst Jobs in London

CRM Business Analyst - 12 month FTC - £50000 -£65000 per annum + Benefits Key Accountabilities Delivering business, IT systems and process analysis to improve organisational capability, acting as a key interface between business and technical teams. Determining the implications of proposed … changes by eliciting, documenting and analysing business requirements. Working with Product Owner(s) to assess requirements against the broader strategic plan, operational priorities and wider impact. Maintaining requirement traceability accurately and transparently. Engaging closely with stakeholders to understand changing needs. Preparing materials for and facilitating workshops across business units and project workstreams. Conducting and analysing feasibility studies and impact assessments. Analysing and documenting "as is" business processes and modelling "to be" processes. Supporting the development of business cases with agreed benefits and costs. Translating business requirements into project artefacts, such more »

with their latest Product Owner search. This role, born out of a new client engagement will be focused on driving data strategy and CRM capabilities through automation, personalization, and decision-making. Collaborating with their Data and Strategy teams you'll work cross-functionally with the client and agency … teams alike to understand business needs, gather requirements and design solutions to enhance CRM and Loyalty program effectiveness. Experience required Proven experience in a client-facing Business Analyst role Excellent knowledge of CRM, including strategy development, best practices, and compliance more »