1 Contract CRM Specialist Jobs

Job title: CRM Operations Specialist Contract: Until the end of year with the possibility of extension Location: Hybrid working (Central London) Start Date: Start of June Purpose of the role: To support the effective delivery of the global CRM operations service, making sure it meets the … and the global organization. To act as a key contact for stakeholders with enquiries about the platforms, technologies and capabilities that are utilized for CRM channel communications, and as secondary cover when Global CRM Operations Manager is not working. The client utilizes a complex network of interconnected systems … areas while on the job, with support from other technical experts. Individual Accountabilities * Monitor and analyse the performance of the agency's delivery of CRM operations against SLAs defined in the contract. Identify opportunities to optimize terms and processes in order to improve quality of service or bring about more »