Customer Experience Manager
Birmingham, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
MICHELIN Connected Fleet
at the forefront of a seamless service Serve as an escalation point for resolving issues Perform to monthly on KPIs to monitor customer interaction cadence and customer satisfaction Perform root cause analysis of customer issues and implement solutions to resolve these issues permanently Obtain, collate and present customer feedback more »
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