London, England, United Kingdom Hybrid / WFH Options
Hydrogen Group
and adaptability of our infrastructure to meet current and future needs. · Facilitate smooth integration of business changes into existing infrastructure. · Proactively identify and address capacity-related challenges. · Offer expert consultancy and guidance. · Provide technical support to develop and manage capacitymanagement tools. · Enhance our capacitymanagement … of end-to-end IT system infrastructure landscapes across on-premises and Cloud environments. · Proficiency in analyzing infrastructure metrics and data to preemptively mitigate capacity issues and incidents. · Hands-on experience in implementing and supporting capacitymanagement solutions, preferably with a robust background in technology operations. · Ability … to forecast future platform risks and challenges. · Technical expertise to diagnose and resolve platform issues effectively. · Track record of contributing to the delivery of capacitymanagement strategy and roadmap components. · Familiarity with capacitymanagement tools such as Grafana, Influx, TCO, or similar. · Proficiency in VMware, Linux more »
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Hydrogen Group
and adaptability of our infrastructure to meet current and future needs. · Facilitate smooth integration of business changes into existing infrastructure. · Proactively identify and address capacity-related challenges. · Offer expert consultancy and guidance. · Provide technical support to develop and manage capacitymanagement tools. · Enhance our capacitymanagement … of end-to-end IT system infrastructure landscapes across on-premises and Cloud environments. · Proficiency in analyzing infrastructure metrics and data to preemptively mitigate capacity issues and incidents. · Hands-on experience in implementing and supporting capacitymanagement solutions, preferably with a robust background in technology operations. · Ability … to forecast future platform risks and challenges. · Technical expertise to diagnose and resolve platform issues effectively. · Track record of contributing to the delivery of capacitymanagement strategy and roadmap components. · Familiarity with capacitymanagement tools such as Grafana, Influx, TCO, or similar. · Proficiency in VMware, Linux more »
Barrow-In-Furness, Cumbria, North West, United Kingdom
Henderson Scott
Availability & Capacity Manager (SC Cleared) Location: Barrow (2/3 days per week) Duration: 6 Months + Extensions Rate: £470 per day Role Description: The scope of the Availability Management Function Lead role in Service Management is to ensure management of the account function are achieved … resources, mentoring skills. Computer systems knowledge, integration, and architecture concepts Experience in various analytical/reporting techniques supported by understanding of statistics and quality management concepts. Problem solving skills Understanding of cross systems interrelations in context of the global business process Understanding of Service Management Framework Tasks: Act … as the owner of the CapacityManagement, Availability & Demand Processes and oversees the delivery of these processes. Establish and maintain comprehensive capacitymanagement planning process considering current and future demand. Act as Subject Matter Experts for capacity and availability related issues, relating to both services more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
you will Planning and assurance of the Customer release schedule (scope to include Customer ART, strategic Customer modernisation projects and Operational maintenance activity). Management of the Customer release CAB process. Assurance of release candidates prior to escalation to the central release management team. Owner of the Customer … Proactive communication of Customer release content (pre and post release). Co-ordination of logistical support to shared deployments (e.g. YorBill) controls, readiness, risk management, schedule of events incl. touch testing, event support (incl. out of hours) Improvements and opportunity management to Releases as a Service to Customer … Team Lead role within a professional IT environment planning, installing, maintaining, and supporting business applications. Knowledge of the application development lifecycle Experience of problem managementcapacitymanagement and release management Experience of the ITIL principles (Including Incident, problem change management processes, service transition, service operations more »
Role: FTE Job Responsibilities: SME is responsible for Process Setup, Implementation and Maintenance of various ITSM processes such as Incident, Change, Problem, Knowledge, Availability, CapacityManagement etc. SM Process Lead should own process maturity work on continual basis, collaborate closely with customer's Process Managers and Owners. Process … actions Where approvals are required, educate the approvers on the criteria for approving specific transactions Actively participate in programs that identify process and service management (ITIL) training needs for the operations staff Job Requirements: Should have strong understanding of ITIL Processes and must have worked as Process Manager for … at least two or more ITIL Processes like Incident, Change Management, Problem Management, Availability and CapacityManagement, Asset, Configuration Management. Knowledge of Incident, Change and Configuration Management is a must. Experienced with the implementation of such processes for Datacentre Infrastructure services. Exposure to Project Managementmore »
Greater London, England, United Kingdom Hybrid / WFH Options
Apollo Solutions
on to product teams, where L3/L4 support is required. Driving several cloud compliance framework controls such as Annual DR and recovery testing, capacitymanagement, etc. Continually improve the percentage of service tickets and incidents resolved by the team and not escalated to another team. Identifying top … addressing the root cause thereby reducing the number of tickets quarter by quarter. Provide thought leadership in operational areas such as change and release management, capacitymanagement, backup and recovery etc. Ensuring the team is correctly skilled for the roles and identifying candidates to transition from Ops more »
Barrow-In-Furness, Cumbria, North West, United Kingdom
Henderson Scott
Capacity Manager Duration: 6 Month Contract Daily rate: £400 - £450 per day Location: Barrow based, 2-3 days minimum onsite **Requires active Security Clearance** What we are looking for: Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge … integration, and architecture concepts Experience in various analytical/reporting techniques supported by understanding of statistics and quality management concepts. Problem solving skills Understanding of cross systems interrelations in context of the global business process Understanding of Service Management Framework Quality documentation and report writing ability Responsibilities: Establish … and maintain comprehensive capacitymanagement planning process considering current and future demand. Act as Subject Matter Experts for capacity and availability related issues, relating to both services and resources and collaborates with other Service Management services, and other stakeholders. Contributes to the efficient and effective running more »
TAM’s primary role is to ensure customer satisfaction and retention. Your main responsibilities Manage large account customer activity (onboarding, operational activity monitoring, growth, capacitymanagement, new needs, governance). Act as your customer’s trusted advisor and support their business development using OVHcloud solutions. Analyze and direct … their infrastructure hosted at OVHcloud. Be the customer’s internal ambassador. Manage internal teams cross-functionally: CSM, pre-sales, sales, support, Professional Services, Product Management, etc. Participate in improving internal processes and best practices (incident, problem, changes, delivery, requests for improvements management). Lead crisis units during major … your buddy. The taking over of your customer portfolio. And in 1 year you will master: The majority of OVHcloud products and processes. The management of your entire customer portfolio. Cross-functional activities within the Customer Success team. Required skills You are dedicated and want to have a positive more »
customer impacting, day to day responsibility for operations, maintenance and performance of data centres in the assigned metros. Responsible for day to day execution, capacitymanagement, consistent response/structures, and streamlined support Responsibilities Data center operations Drive strategic planning and priorities for datacenter Customer and Facilities Management operations Establish and track against OKRs, KPIs, SLAs, and metrics (incl. performance, capacity , availability, budget) Oversee on the ground incident response, problem resolution, and change management to support Equinix customer experience Establish critical business continuity plans, including design and implementation of disaster preparedness, detailed project management … Coordinate with global design and construction team to expansion Site, Campus & Metro expansion strategy and ensure global consistency and effectiveness Ensure consistent and accurate CapacityManagement of power and cooling Establish and manage effective Customer Project Management/Implementation, pre and post Sales contracts Contribute Ops technical more »
Shiremoor, England, United Kingdom Hybrid / WFH Options
Northern Powergrid
our customers, whilst delivering a sustainable energy solution. We are looking for a well-rounded Service Delivery Manager to lead and drive the incident management process and investigate problems in systems, processes, and services. We are looking for somebody to manage the incident, capacity, event, and availability management … implementation of agreed remedies, and managing the follow up on commitments. What you'll be doing The successful candidate will be accountable for: Incident management, reporting and providing Management overviews Analysing incident root causes and addressing the resolution with the identified issue owners Proactively researching and recommending courses … the Service Integrator and other suppliers within the IT ecosystem, acting as a focal point for escalations from the business Ensuring that availability and capacitymanagement processes and procedures are effective and timely. Ensuring that event management processes and procedures are effective and timely. Working with Service more »
and modified services. - Ability to collaborate with multiple stakeholders to successfully onboard all new and modified solutions into the production environment. - Understanding of Availability Management, CapacityManagement, and Information and Governance. - Familiarity with ITIL practices. - Experience in project delivery within a governance framework. - Preferable experience in security more »
collaborating with multiple stakeholders to successfully onboard new and changed solutions delivered into the production environment. You will have a thorough understanding of Availability Management, CapacityManagement and Information and Governance, ITIL, project delivery and working within a governance framework. Experience of security system implementations is preferred. more »
changed services Experience of collaborating with stakeholders to successfully onboard all new and changed solutions delivered into the production environment Demonstrable understanding of Availability Management, CapacityManagement and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of security more »
Experience of collaborating with multiple stakeholders to successfully onboard all new and changed solutions delivered into the production environment A demonstrable understanding of Availability Management, CapacityManagement and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of security more »
to building, deploying, and operating our Cyber capabilities to fortify our defenses, employing innovative and cutting-edge cyber technologies. Our duties span cyber threat management, real-time attack detection and prevention, and swift remediation, integrated with advanced artificial intelligence and machine learning. Additionally, we leverage Cyber DevOps automations to … and setting the Cyber framework and Security compliance policies across the company, including the development of robust Business continuity plans, disaster recovery, and critical management plans to ensure the resilience of our operations in the face of cyber threats and other emergencies. Key Competencies Technical Significant experience in Cyber … OT, and IP networks, including IPSec VPNs, Firewalls, SIEM, IPS/IDS, AV/EDR solutions, LDAP/AD, etc. Expertise in Privileged Access Management and related tools High level of expertise in Vulnerability and Compliance Management; DDOS protection Hands-on experience in Cyber Security engineering and design more »
The main objectives are to create highly reliable and scalable software systems and automate operational processes. SREs focus on availability, latency, performance, efficiency, change management, monitoring, emergency response and capacity planning of their services. As an Application Site Reliability Engineer (SRE) you will be part of team of … SREs to build out end to end observability Implement monitoring, alerting and dashboards needed for our apps Automate operational processes Help to develop our capacitymanagement and performance management tools Help to define the DR plan needed for our critical apps Help to develop a chaos testing more »
partners, ensuring that effective governance and technical assurance can be performed. Maintain and improve the use of artefact templates. Ensure that there is effective capacitymanagement and planning in place for the security services and solutions assigned to you and ensure that the solution is incorporated into the … month technical and budget roadmap for capacity expansion and service improvement. Support the Programme and Project Manager in project planning, risk and issue management and the budgeting process. Candidates should demonstrate: Must have at least 3 years of experience working in Cyber Security within a technical field. Must … or difficult it will be to exploit these vulnerabilities. Must be well versed in the application of security policies and standards, governance, compliance, risk management and technical assurance practices. Should have experience of using common information security management frameworks, such as NIST, PCI, GDPR, ISO Series, OWASP the more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Project People
reliable network which matches the best, whilst ensuring compliance to regulatory requirements, company policy and standards. Should have experience of using common information security management frameworks, such as NIST, PCI, GDPR, ISO Series, OWASP the IT Infrastructure Library (ITIL), the ISF Standards of Good Practice (SoGP) and ISACA's … Control Objectives for Information and related Technology (COBIT) frameworks. The role will involve supporting project managers in risk and issue management Creation, review, and approval of documentation such as requirements, architecture, design, and test artifacts. Experience in documenting and implementing processes, procedures, and architecture/design/decision templates … or difficult it will be to exploit these vulnerabilities. Must be well versed in the application of security policies and standards, governance, compliance, risk management and technical assurance practices Must have expertise and experience in one or more of the following technical domains: Cloud/Hybrid security Infrastructure and more »
Linux Infrastructure Engineer are as follows: Engineer and support the rapidly evolving Red Hat Enterprise Linux (RHEL) common service requirements for mission critical network management systems and applications Patching and maintaining server builds Coordinating and managing patching repositories in offline environments to ensure timely vulnerability patching Building and deploying … skills. Strong Unix/Linux system knowledge and administrator experience providing RHEL 7.x through 9.x platform and administrative support as well as operating system management and troubleshooting. Scripting and command line experience in automating routine tasks Design and administration experience using Red Hat products such as Satellite, Ansible and … network and systems monitoring (i.e., SNMP, Splunk, Nessus, etc.) Enterprise VM-based computing and competencies of systems including Fault tolerance, High availability, Scalability and Capacity planning, Data center organization, and Backup & Recovery Familiarity with Encryption, IDS/IPS, Firewalls, Anti-Virus, VPNs, SSL Possess a degree in Computer Science more »
Linux Infrastructure Engineer are as follows: Engineer and support the rapidly evolving Red Hat Enterprise Linux (RHEL) common service requirements for mission critical network management systems and applications Patching and maintaining server builds Coordinating and managing patching repositories in offline environments to ensure timely vulnerability patching Building and deploying … skills. Strong Unix/Linux system knowledge and administrator experience providing RHEL 7.x through 9.x platform and administrative support as well as operating system management and troubleshooting. Scripting and command line experience in automating routine tasks Design and administration experience using Red Hat products such as Satellite, Ansible and … network and systems monitoring (i.e., SNMP, Splunk, Nessus, etc.) Enterprise VM-based computing and competencies of systems including Fault tolerance, High availability, Scalability and Capacity planning, Data center organization, and Backup & Recovery Familiarity with Encryption, IDS/IPS, Firewalls, Anti-Virus, VPNs, SSL Possess a degree in Computer Science more »
Linux Infrastructure Engineer are as follows: Engineer and support the rapidly evolving Red Hat Enterprise Linux (RHEL) common service requirements for mission critical network management systems and applications Patching and maintaining server builds Coordinating and managing patching repositories in offline environments to ensure timely vulnerability patching Building and deploying … skills. Strong Unix/Linux system knowledge and administrator experience providing RHEL 7.x through 9.x platform and administrative support as well as operating system management and troubleshooting. Scripting and command line experience in automating routine tasks Design and administration experience using Red Hat products such as Satellite, Ansible and … network and systems monitoring (i.e., SNMP, Splunk, Nessus, etc.) Enterprise VM-based computing and competencies of systems including Fault tolerance, High availability, Scalability and Capacity planning, Data center organization, and Backup & Recovery Familiarity with Encryption, IDS/IPS, Firewalls, Anti-Virus, VPNs, SSL Possess a degree in Computer Science more »
Linux Infrastructure Engineer are as follows: Engineer and support the rapidly evolving Red Hat Enterprise Linux (RHEL) common service requirements for mission critical network management systems and applications Patching and maintaining server builds Coordinating and managing patching repositories in offline environments to ensure timely vulnerability patching Building and deploying … skills. Strong Unix/Linux system knowledge and administrator experience providing RHEL 7.x through 9.x platform and administrative support as well as operating system management and troubleshooting. Scripting and command line experience in automating routine tasks Design and administration experience using Red Hat products such as Satellite, Ansible and … network and systems monitoring (i.e., SNMP, Splunk, Nessus, etc.) Enterprise VM-based computing and competencies of systems including Fault tolerance, High availability, Scalability and Capacity planning, Data center organization, and Backup & Recovery Familiarity with Encryption, IDS/IPS, Firewalls, Anti-Virus, VPNs, SSL Possess a degree in Computer Science more »
Linux Infrastructure Engineer are as follows: Engineer and support the rapidly evolving Red Hat Enterprise Linux (RHEL) common service requirements for mission critical network management systems and applications Patching and maintaining server builds Coordinating and managing patching repositories in offline environments to ensure timely vulnerability patching Building and deploying … skills. Strong Unix/Linux system knowledge and administrator experience providing RHEL 7.x through 9.x platform and administrative support as well as operating system management and troubleshooting. Scripting and command line experience in automating routine tasks Design and administration experience using Red Hat products such as Satellite, Ansible and … network and systems monitoring (i.e., SNMP, Splunk, Nessus, etc.) Enterprise VM-based computing and competencies of systems including Fault tolerance, High availability, Scalability and Capacity planning, Data center organization, and Backup & Recovery Familiarity with Encryption, IDS/IPS, Firewalls, Anti-Virus, VPNs, SSL Possess a degree in Computer Science more »
Linux Infrastructure Engineer are as follows: Engineer and support the rapidly evolving Red Hat Enterprise Linux (RHEL) common service requirements for mission critical network management systems and applications Patching and maintaining server builds Coordinating and managing patching repositories in offline environments to ensure timely vulnerability patching Building and deploying … skills. Strong Unix/Linux system knowledge and administrator experience providing RHEL 7.x through 9.x platform and administrative support as well as operating system management and troubleshooting. Scripting and command line experience in automating routine tasks Design and administration experience using Red Hat products such as Satellite, Ansible and … network and systems monitoring (i.e., SNMP, Splunk, Nessus, etc.) Enterprise VM-based computing and competencies of systems including Fault tolerance, High availability, Scalability and Capacity planning, Data center organization, and Backup & Recovery Familiarity with Encryption, IDS/IPS, Firewalls, Anti-Virus, VPNs, SSL Possess a degree in Computer Science more »
Linux Infrastructure Engineer are as follows: Engineer and support the rapidly evolving Red Hat Enterprise Linux (RHEL) common service requirements for mission critical network management systems and applications Patching and maintaining server builds Coordinating and managing patching repositories in offline environments to ensure timely vulnerability patching Building and deploying … skills. Strong Unix/Linux system knowledge and administrator experience providing RHEL 7.x through 9.x platform and administrative support as well as operating system management and troubleshooting. Scripting and command line experience in automating routine tasks Design and administration experience using Red Hat products such as Satellite, Ansible and … network and systems monitoring (i.e., SNMP, Splunk, Nessus, etc.) Enterprise VM-based computing and competencies of systems including Fault tolerance, High availability, Scalability and Capacity planning, Data center organization, and Backup & Recovery Familiarity with Encryption, IDS/IPS, Firewalls, Anti-Virus, VPNs, SSL Possess a degree in Computer Science more »