1 to 25 of 41 Permanent Capacity Management Jobs in England

award-winning team you’ll help the business become an intelligent, connected organisation in order to deliver our digital transformation and turnaround. The Incident Management Lead will be an experienced IT Service Management professional with responsibilities to support the delivery of Incident Management in a 24x7 operational … environment supporting all Thames Water business areas. The role will ensure that all Incident Management process activities are fit for purpose to meet the needs of the Thames Water Business. What you’ll be doing as an Incident Management Lead Support the delivery of the Incident Management process, priority matrix, procedures and guidelines Assist in managing the Incident Management Process and ensure it is delivered to the agreed level of performance to support service availability Act as the focal point for Incident Management for Thames Digital, acting as the key contact and escalation point more »

and adaptability of our infrastructure to meet current and future needs. · Facilitate smooth integration of business changes into existing infrastructure. · Proactively identify and address capacity-related challenges. · Offer expert consultancy and guidance. · Provide technical support to develop and manage capacity management tools. · Enhance our capacity management … of end-to-end IT system infrastructure landscapes across on-premises and Cloud environments. · Proficiency in analyzing infrastructure metrics and data to preemptively mitigate capacity issues and incidents. · Hands-on experience in implementing and supporting capacity management solutions, preferably with a robust background in technology operations. · Ability … to forecast future platform risks and challenges. · Technical expertise to diagnose and resolve platform issues effectively. · Track record of contributing to the delivery of capacity management strategy and roadmap components. · Familiarity with capacity management tools such as Grafana, Influx, TCO, or similar. · Proficiency in VMware, Linux more »

This is a challenging role that requires your knowledge and expertise to help create and drive the delivery of a 1st class software asset management service for Thames Water. You will be part of a new team, which has just implemented a new Software Asset Management Tool, as … part of creating our own in-house multi-million-pound ITIL service management framework reporting to the software asset manager. You will be involved in continuously improving our service for our current and future long-term vision. The Licence Management Lead will work with and support the Software … Licence Manager to ensure that all of Thames Waters software license management services are provided effectively and efficiently. The Licence Management Lead will also support the team with onboarding/maintenance of the recently implemented SAM tool, as well as creating and updating software asset management policies more »

This is a challenging role that requires your knowledge and expertise to help create and drive the delivery of a 1st class software asset management service for Thames Water. You will be part of a new team, which has just implemented a new Software Asset Management Tool, as … part of creating our own in-house multi-million-pound ITIL service management framework reporting to the software asset manager. You will be involved in continuously improving our service for our current and future long-term vision. The Licence Management Lead will work with and support the Software … Licence Manager to ensure that all of Thames Water’s software license management services are provided effectively and efficiently. The Licence Management Lead will also support the team with onboarding/maintenance of the recently implemented SAM tool, as well as creating and updating software asset management more »

need exceptionally talented, bright, and visionary people. Amazon Transportation Services (ATS) is looking for a passionate, analytical and resourceful person who will support Network Capacity Management (NCM) in capacity planning functions in the EU Middle Mile transportation network. The team provides our network with cost-optimal and … flexible capacity solutions for operations and ensures to scale for seasonal peak demand increases. In this role, you will drive customer experience by directly influencing development, planning and execution of production planning cycles to ensure robust and cost optimal labor plans. You are constantly monitoring, evaluating and challenging planning … passion to relentlessly dive deep and improve the accuracy and efficiency of the planning process. Key job responsibilities • Building short- and medium-term operational capacity plans to optimize cost and service associated with staffing • Analyzing planning gaps/deviations and translate them into actionable items to improve future plans more »

you will Planning and assurance of the Customer release schedule (scope to include Customer ART, strategic Customer modernisation projects and Operational maintenance activity). Management of the Customer release CAB process. Assurance of release candidates prior to escalation to the central release management team. Owner of the Customer … Proactive communication of Customer release content (pre and post release). Co-ordination of logistical support to shared deployments (e.g. YorBill) controls, readiness, risk management, schedule of events incl. touch testing, event support (incl. out of hours) Improvements and opportunity management to Releases as a Service to Customer … Team Lead role within a professional IT environment planning, installing, maintaining, and supporting business applications. Knowledge of the application development lifecycle Experience of problem management capacity management and release management Experience of the ITIL principles (Including Incident, problem change management processes, service transition, service operations more »

on to product teams, where L3/L4 support is required. Driving several cloud compliance framework controls such as Annual DR and recovery testing, capacity management, etc. Continually improve the percentage of service tickets and incidents resolved by the team and not escalated to another team. Identifying top … addressing the root cause thereby reducing the number of tickets quarter by quarter. Provide thought leadership in operational areas such as change and release management, capacity management, backup and recovery etc. Ensuring the team is correctly skilled for the roles and identifying candidates to transition from Ops more »

TAM’s primary role is to ensure customer satisfaction and retention. Your main responsibilities Manage large account customer activity (onboarding, operational activity monitoring, growth, capacity management, new needs, governance). Act as your customer’s trusted advisor and support their business development using OVHcloud solutions. Analyze and direct … their infrastructure hosted at OVHcloud. Be the customer’s internal ambassador. Manage internal teams cross-functionally: CSM, pre-sales, sales, support, Professional Services, Product Management, etc. Participate in improving internal processes and best practices (incident, problem, changes, delivery, requests for improvements management). Lead crisis units during major … your buddy. The taking over of your customer portfolio. And in 1 year you will master: The majority of OVHcloud products and processes. The management of your entire customer portfolio. Cross-functional activities within the Customer Success team. Required skills You are dedicated and want to have a positive more »

develop and run services, with experience in with web, development, database and integration technologies (example: APIs). You will have an understanding for service management environments, covering incident, problem, change and release management activities.You will ensure that:development operations remain responsive to customer needsadequate reporting and service standards … are met for your specific servicesall release management activities are communicated and managed, with appropriate governancea programme of continual service improvement is put in place across the wider development operations functionYou will put people at the heart of everything you do - with a relentless focus on user experience and … the needs of the organisation and healthcare partners, as well as building on existing recruiting capabilities to address new needs or skill gapsAvailability and capacity management Create and be responsible for Development Operations policy and strategy for service and capacity management, and the implementation of required more »

customer impacting, day to day responsibility for operations, maintenance and performance of data centres in the assigned metros. Responsible for day to day execution, capacity management, consistent response/structures, and streamlined support Responsibilities Data center operations Drive strategic planning and priorities for datacenter Customer and Facilities Management operations Establish and track against OKRs, KPIs, SLAs, and metrics (incl. performance, capacity , availability, budget) Oversee on the ground incident response, problem resolution, and change management to support Equinix customer experience Establish critical business continuity plans, including design and implementation of disaster preparedness, detailed project management … Coordinate with global design and construction team to expansion Site, Campus & Metro expansion strategy and ensure global consistency and effectiveness Ensure consistent and accurate Capacity Management of power and cooling Establish and manage effective Customer Project Management/Implementation, pre and post Sales contracts Contribute Ops technical more »

our customers, whilst delivering a sustainable energy solution. We are looking for a well-rounded Service Delivery Manager to lead and drive the incident management process and investigate problems in systems, processes, and services. We are looking for somebody to manage the incident, capacity, event, and availability management … implementation of agreed remedies, and managing the follow up on commitments. What you'll be doing The successful candidate will be accountable for: Incident management, reporting and providing Management overviews Analysing incident root causes and addressing the resolution with the identified issue owners Proactively researching and recommending courses … the Service Integrator and other suppliers within the IT ecosystem, acting as a focal point for escalations from the business Ensuring that availability and capacity management processes and procedures are effective and timely. Ensuring that event management processes and procedures are effective and timely. Working with Service more »

analytics needs and to ensure the team is delivering solutions that meet those needs.Lead the D&A Support team and Platform team, including Incident Management, Capacity Management, Technical strategyDrive self-service model for the businessHandle the overall resource allocation and prioritisation of the delivery team across solution … data privacy and security regulations, and that all data is handled in a safe and responsible manner.Responsible for working in accordance with the Risk Management Framework, and compliance with the Aon UK and corporate policies, including participation in the management of risks (including completion of required training) that … data and analytics and be able to evaluate their potential impact on the organisation.Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may more »

facilities, which underpin the vast financial services we offer to our global clientele. The MEPF Maintenance & Operations Specialist will interact and coordinate with building management, engineers, and IT.Your teamYou will be working in the Data Center Services Infrastructure UK regional team in London to ensure seamless operation, maintenance and … conducting regular reviews and assessments to drive service excellence.• implement a comprehensive control framework to monitor and evaluate service delivery and compliance.• lead incident management efforts, ensuring timely resolution and minimal impact on operations.• spearhead change management initiatives, aligning MEPF systems and processes with evolving business requirements in … line with regulatory needs.• monitor and manage capacity across operational, environmental, and financial dimensions, providing regular and insightful reporting to stakeholders.• maintain accurate and comprehensive records of MEPF systems and operations, ensuring regulatory compliance and operational readiness.• develop and deliver training on engineering processes, tools, and applications to enhance more »

collaborating with multiple stakeholders to successfully onboard new and changed solutions delivered into the production environment. You will have a thorough understanding of Availability Management, Capacity Management and Information and Governance, ITIL, project delivery and working within a governance framework. Experience of security system implementations is preferred. more »

changed services Experience of collaborating with stakeholders to successfully onboard all new and changed solutions delivered into the production environment Demonstrable understanding of Availability Management, Capacity Management and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of security more »

Experience of collaborating with multiple stakeholders to successfully onboard all new and changed solutions delivered into the production environment A demonstrable understanding of Availability Management, Capacity Management and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of security more »

Nominet business and required to deliver enhancements and projects in line with a technical roadmap across multiple database technologies and platforms including upgrade lifecycle management, capacity management planning and database roadmap planning.From a technology stack perspective being proficient with Oracle RDBMS, SQL, PLSQL, MySQL AND database replication … and what you need to be successful:You will be experienced in fostering a culture of coaching and be able to demonstrate effective team management aligned to our values of ownership, integrity and boldness.You will drive change through consultation and collaboration, nurturing and developing relationships effectively to continuously improve more »

team of high-performing developers, engineers, analysts, consultants, and project managers, you will be entrusted with leading initiatives crucial for client system uptime, release management, infrastructure design, network security, and support. Key responsibilities include: Senior Architect – Serve as the technical lead for infrastructure design, deployment, maintenance, and optimisation. AWS … a culture of collaboration, continuous improvement, and accountability within the team. Process - To ensure appropriate processes are in place, documented, tested and used for: Capacity Management, Security Incident Management, Disaster Recovery, Availability Management, Security Management. Security and Compliance – Collaborate with the Head of Labs (Operations) to … ensure compliance with client and StableLogic standards, such as ISO 27001. Values – Uphold and promote StableLogic's core values throughout team operations. Key Competencies: Management - Effective leadership, support, and motivation to ensure team performance. Quality - Commitment to delivering high-quality outcomes within agreed timelines. Infrastructure Technical Expertise - Proficiency in more »

to building, deploying, and operating our Cyber capabilities to fortify our defenses, employing innovative and cutting-edge cyber technologies. Our duties span cyber threat management, real-time attack detection and prevention, and swift remediation, integrated with advanced artificial intelligence and machine learning. Additionally, we leverage Cyber DevOps automations to … and setting the Cyber framework and Security compliance policies across the company, including the development of robust Business continuity plans, disaster recovery, and critical management plans to ensure the resilience of our operations in the face of cyber threats and other emergencies. Key Competencies Technical Significant experience in Cyber … OT, and IP networks, including IPSec VPNs, Firewalls, SIEM, IPS/IDS, AV/EDR solutions, LDAP/AD, etc. Expertise in Privileged Access Management and related tools High level of expertise in Vulnerability and Compliance Management; DDOS protection Hands-on experience in Cyber Security engineering and design more »

partners, ensuring that effective governance and technical assurance can be performed. Maintain and improve the use of artefact templates. Ensure that there is effective capacity management and planning in place for the security services and solutions assigned to you and ensure that the solution is incorporated into the … month technical and budget roadmap for capacity expansion and service improvement. Support the Programme and Project Manager in project planning, risk and issue management and the budgeting process. Candidates should demonstrate: Must have at least 3 years of experience working in Cyber Security within a technical field. Must … or difficult it will be to exploit these vulnerabilities. Must be well versed in the application of security policies and standards, governance, compliance, risk management and technical assurance practices. Should have experience of using common information security management frameworks, such as NIST, PCI, GDPR, ISO Series, OWASP the more »

organisation Ensure services are integrated, and delivered as required Work with and support third parties in providing network infrastructure services Provide input into overall management - workforce, budget, technology roadmaps, projects and tasks Take primary operational responsibility for assigned services and ensure operational continuity Participate in cross-functional infrastructure teams … within GTS as directed by the Network Manager. Skills needed for this role : Asset and configuration management . You can maintain secure configuration and accurate information, controlling IT assets in one or more significant areas, and verifying location and state of assets. (Relevant skill level: working) Availability and capacity management . You know how to manage service components to ensure they meet business needs and performance targets. (Relevant skill level: working) Change management . You can deal with high-impact, complex change requests. You know how to ensure that release policies, procedures and processes are applied. more »

participate in cross-functional teams within GTS as directed by the TechOps Team Managers. Technical Capabilities: Skills needed for this role Asset and configuration management . You can maintain secure configuration and accurate information, controlling IT assets in one or more significant areas, and verifying location and state of … assets. Availability and capacity management . You know how to manage service components to ensure they meet business needs and performance targets. Change management . You can deal with high-impact, complex change requests. You know how to ensure that release policies, procedures and processes are applied. … currently in use. Continual service improvement . You can identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions. Incident management . You can diagnose and prioritise incidents, investigating their causes and finding resolutions. Ownership and initiative . You can own an issue until a more »

Morgan Hunt is collaborating with a leading public sector organisation to recruit an ITIL Service Management Analyst. In this pivotal role, you will spearhead the alignment of IT Service Management policies and processes with industry best practices, ensuring they seamlessly support operational strategic objectives. Your extensive expertise will … driven approach will facilitate constructive discussions with suppliers, enabling you to effectively monitor contractual obligations and drive improvements where necessary. Key Deliverables: Elevate problem management processes by leveraging our new ITSM toolset, ServiceNow, while serving as the liaison between internal resolver teams, external service providers, and end users for … all IT Service Delivery matters. Enhance and create ITIL-aligned processes to support Continuous Service Improvement initiatives, encompassing Problem Management, Service Request Management, Joiners/Movers/Leavers processes, Service Transition, and Demand/Capacity Management. Refine the Service Request (SR) process to drive efficiency and tailor more »

at pace, and that the business areas utilising automated processes can continue to deliver successful outcomes. What will your day look like?Responsibility for Capacity Management, Scheduling and Performance of all Automation environments, including implementing necessary actions to rectify/overcome any issues Responsible for implementing and overseeing … business interactions and workflows are captured and working effectivelyResponsibility for Business Continuity, Disaster Recovery, Business Resilience and Risk & Audit oversight for BAU automations Credential Management for bots deployed into live environments Co-ordination of major Automation software upgrades and patches (alongside Automation development team, CTIO & Business Area stakeholders)Scheduling … and planning of necessary Support activities including application testing, patching and other applicable installations and upgrades, to include infosec and vulnerability managementIncident management for all RPA/Automation incidents (Received via Service Desk team), including ensuring the redevelopment work for incidents is done in a timely and effective manner more »

solid foundations as well as longevity of investment.Supplier and Partners – build strong relationships and collaborate with them with when making technology related decisions Service Management - act as the central point of contact when making technology related decisions/service improvement plans (incidents, change, etc). - Infrastructure Managers may be … actively involved during incident management or service restoration.Key AccountabilitiesProfessional Development Manage your professional development and identify opportunities (training courses, seminars, conferences etc) that will enable you to become a subject matter expert for your respective infrastructure tower.Stakeholder Engagement Identify key stakeholders for technologies within your infrastructure tower and utilise … them as a source of information, to challenge and support your decision/recommendation process.Tower Integration actively contribute to Infrastructure Management team meetings to promote the visibility of activities across the function Infrastructure Roadmaps Contribute, develop and publish a holistic infrastructure roadmap detailing prioritised initiatives for your tower to more »