2 Case Management Jobs in Bolton

high quality in work support to participants ensuring they have all the tools they need to remain in work. Undertaking or participating in regular case conferences with partner organisations, support services, employers and/or other team members to ensure every participants journey is smooth and consistent. Building and … including voluntary opportunities, benefits advice, counselling, housing support, training, health services and leisure activities. Being fully responsible for all tasks related to journey/case management function including maintaining effective and efficient administrative procedures producing appropriate records and reports, including the updating of participant details on the relevant … case management system. To be our Employability Specialist Advisor you will have: The ability to travel across the specified areas Excellent stakeholder management skills Ability to organise and achieve targets Strong Administration Skills The Work and Health Programme works with those on certain benefits whose situation means more »

analysing and troubleshooting problems remotely or on-site. Service Level Achievement: Meet customer requirements and SLA targets, monitoring and reporting progress against commitments. Escalation Case Management: Ensure rapid resolution of critical incidents with high business impact, keeping stakeholders informed. Customer Interaction: Demonstrate excellent customer care and communication skills more »