1 to 25 of 95 Case Management Jobs in England

knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related activities. Support colleagues with their cases and/or testing. Actively learn about GIS … in providing customer support/service to clients. Experience in the industrial inkjet printing market. Experience with software systems used for customer support and case management such as Salesforce or equivalent software platforms Ability to build strong relationships with customers and internal colleagues. Proficient in using Windows PCs more »

ensures that critical business operations continue unhindered. Key Responsibilities Monitor and analyze security events and alerts from multiple sources, including security information and event management (SIEM) software, network and host-based intrusion detection systems, firewall logs, and system logs (Windows and Unix), and databases Separate true threats from false … TCP Dump, Security Onion, and Splunk Strong knowledge of the following: SIEM Packet Analysis SSL Decryption Malware Detection HIDS/NIDS Network Monitoring Tools Case Management System Knowledge Base Web Security Gateway Email Security Data Loss Prevention Anti-Virus Preferred Qualifications Experience in network/host vulnerability analysis more »

Size | 4k + 🧢 Role | IT Business Analyst (16 Month FTC with opportunity to go permanent) 🪜 Level | Mid Level ✨ Skills | Experience supporting IT Projects, Stakeholder Management, Case Management Systems. 📍 Based | Manchester or Leeds 💻 Hybrid | 1 Day per week in the office 💰 Offer | upto 65k + Benefits For more more »

company based in Bristol. Their software solutions are designed to make your professional life easier. Offering a variety of desktop and cloud solutions including case management, email and document management, MI reporting, Time recording software and much more! Iken has a reputation for not only great product … creativity, not just backlog management. Your profile: experience as a Product Owner managing software products. experience mentoring others within the team. analytical skills stakeholder management skills presentation/client engagement skills The salary and benefits: The salary is between £40,000-£45,000 per annum Hybrid working. 1 day more »

review our hybrid work model, and the specific requirements may change at any time.As a direct report to the Head of Threat and Incident Management, you will lead TikTok's Cyber Fusion Center Operations in US, EMEA, or Singapore. The Threat Detection and Response team is responsible for 24x7 … TikTok business model.Responsibilities- Develop incident response plans and procedures, including identification, remediation, containment, and eradication procedures- Synthesize technical details of critical incidents to executive management and provide immediate containment and eradication recommendations- Develop relevant policies, procedures, and guidelines for the Threat Detection and Response program in the region; ensure … findings- Work closely with engineering teams to continuously provide technology requirements and use cases for enabling technologies including but not limited to SIEM, SOAR, Case Management, GRC, EDR, Intrusion Detection Systems, HIPS, Web Proxy/Content Filtering, Active Directory, PKI- Work with partners to mature crisis procedures and more »

with the manager issues and obstacles as they arise, suggesting solutions to overcome and progress mattersProvide regular updates to the manager as agreedUse IPS case management system for all cases, proactively addressing upcoming diary events as appropriateEnsure deadlines are met and case progression can be demonstrated across more »

business development activities of the Technology practice, such as pitching for new work and building relationships with clients · Travel as required to ensure effective case management (minimal notice possible)How You’ll Grow We value your growth and offer you many opportunities to develop your skills and career. … client requirements, timelines, budgets and other delivery-related aspects of eDiscovery projects· Knowledge of using either Nuix Discover or Relativity as a document review management application· Ability to solve complex problems with well thought out, innovative solutions· Ability to manage time and prioritise tasks effectively in a fast-paced more »

database. As an apprentice, you will use the full office 365 suite to store, develop and maintain data through use of Brown Turner Ross case management system called LEAP along with the opportunity to use the full Microsoft 365 products and access all external database systems we have … for paralegals and other staff meetings identifying trends for the current market and research for further business. Using excel, teams, emails, and their internal case management system along with external data from post office site for addresses. Access the solicitor regulation authority for checking contact details, updating the … solicitors and line managers by scanning and creating PDF formats and versions of any documentation, which will then need to be uploaded into the case management system which involves a range of all platforms across Microsoft office 365 Check and validate data with the involvement of removing duplicates more »

company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring … CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance more »

company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

levels align with operational demands, contributing to overall efficiency and cost-effectiveness. Responsibilities Triaging Assigning a priority/complexity categorization to each task/case based on a criteria which will contain but not limited to : Age, Area, Customer Profile, Number of inbound contacts Work Allocation Maintaining a view … of the overall portfolio and allocation of work Task Management Management of tasks, considering availability and productivity of resources. Forecast task closure rate based on historical data Intraday Reporting Metric reporting at interval, with daily summary reports and weekly exec level summaries Schedule Optimization Provide analytical and strategy … while optimizing schedules. Collaborating with various stakeholders to address scheduling conflicts and operational challenges. Adapting to evolving business needs and technological advancements in workforce management software. Monitor Operations agent and/or agent group adherence, correcting any "out-of-compliance" situations. Identify opportunities to improve staff balancing and overall more »

Offer guidance and training to employees on utilizing company IT systems. Support broader organizational projects, such as office relocations. Review and enhance the Proclaim case management system as needed. Conduct training sessions for new hires and existing staff in collaboration with various departments. Monitor and report any instances … reports to track performance metrics. Provide hands-on support as required for IT administration and queries. Skills and Qualifications: Prior experience with the Proclaim Case Management system preferred. Ability to effectively train others in computerized systems usage. Strong attention to detail and exceptional organizational skills. Capacity to prioritize … an office environment. Familiarity with Windows OS, including Windows 10 Professional and Windows Server. Competence in problem-solving within Office 365. Knowledge of printer management and setup. Proficient in MS Excel, with Tableau/MS Power BI skills being desirable. Strong data analysis capabilities. Apply now to become a more »

take on a leadership role in our Housing Association. The successful candidate will work with us to deliver a high-quality housing and neighbourhood management service. You will be part of a team designed to better support our customers and colleagues, to help us ensure regulatory compliance and continuous … improvement in the standard of customer service and housing management across the organisation. The Role: Lead and manage your team to deliver exceptional customer service to our residents Be responsible for delivery and reporting of organisational performance against key indicators, including arrears, void loss, ASB resolution, and customer satisfaction … best practice, regulatory and statutory requirements Lead on tenancy matters, providing the Housing Team and other teams in the organisation with expert advice and case management support What you will need to be successful: Significant experience working in social housing, including management of a variety of tenures more »

CMD, PHR and at final hearing level (although the latter is not essential). You will work from home. We use LEAP cloud-based case management and O365. Remuneration will be by way of a self-employed consultant fee share arrangement. Please apply with your CV together with more »

CMD, PHR and at final hearing level (although the latter is not essential). You will work from home. We use LEAP cloud-based case management and O365. Remuneration will be by way of a self-employed consultant fee share arrangement. Please apply with your CV together with more »

Head of Client Services Daily interaction with technical tools to ensure client records are kept up to date. Building an in-depth knowledge ofproprietary case management system Liaising with clients, custodians, and other third parties. Running client reports including preliminary data checks, distribution, and filing. Excellent working knowledge more »

ensuring the system's overall integrity, scalability, and efficiency. General Skills Provided: System Design: Capability to design robust and scalable solutions for the entire case management system. Technology Proficiency: In-depth knowledge of relevant technologies, frameworks, and tools in the case management domain. Requirements Analysis: Skill … in comprehending and translating business requirements into effective technical solutions. Risk Management: Ability to identify and mitigate potential risks associated with the implementation of technology solutions. Communication: Strong communication skills to articulate complex technical solutions to non-technical stakeholders. Specialist Skills Provided as MS Dynamics Architect: Validate the overall more »

and execute manual and automated test scripts for mobile applications, ensuring comprehensive test coverage. Provide support to developers and product owners in utilizing test management tools effectively for streamlined workflows. Actively contribute to the development of new testing concepts and tools and integrate them into automated test suites. Offer … to translate user stories and acceptance criteria into effective test cases. Hands-on experience with Agile methodologies and various testing approaches. Proficiency in Test Case Management tools, particularly Jira Zephyr API. Preferred domain knowledge in Banking and Finance. Certification in testing methodologies such as ISTQB or CSTE is more »

skill set, including mentoring junior analysts, actively monitoring networks, and swiftly remediating unauthorized activities. Your Role: Develop and integrate security event monitoring and incident management services. Respond promptly to security incidents as part of an incident response team. Implement metrics and dashboards to provide visibility of the Enterprise infrastructure. … Utilize the SOAR platform for playbook automation and case management to streamline team processes. Produce documentation to ensure repeatability and standardization of security operating procedures. Develop innovative investigative methods using SOC software toolsets to enhance threat detection capabilities. Maintain system security baseline according to the latest threat intelligence … in managing SOC systems. Demonstrate previous experience with Enterprise ICS/network architectures and technologies. Possess experience and knowledge of SIEM solutions, including use case identification, creation, deployment, and tuning. Serve as a mentor/coach to junior analysts. Your Profile: Previous experience utilizing the MITRE ATT&CK and more »

make BJSS a great place to work, and you will contribute to this by ensuring consistency in approach across the company, along with proactive case management, and working with the wider People Team to design and deliver engaging and impactful people initiatives. Your key responsibilities will be: Partnering … business-as-usual People processes when required (e.g. salary and bonus review, benefits administration, payroll change information) Take ownership for gathering and presenting insightful management information, to aid effective decision making Review and advise on change to People processes to drive efficiency and best practice Other relevant duties as … this into clear, usable information/actions Highly adaptable; open to change and willing to ‘muck in’ to get the job done Strong stakeholder management skills; the ability to build relationships, understand needs, and offer considered guidance An enthusiastic team-player, while still self-driven and able to work more »

Met's target enterprise architecture. In this high-impact role, your application strategy and roadmaps will modernise investigations through innovative systems like CONNECT for case management. You'll drive new frontiers in command and control capabilities and pioneer digital public engagement through the Single Online Home. From intelligent analytics more »

real-time network monitoring for unauthorised activities, and active participation in incident response efforts. Your Responsibilities: Develop and integrate security event monitoring and incident management services. Respond promptly to security incidents as part of an incident response team. Establish metrics and dashboards to enhance visibility of the Enterprise infrastructure. … Utilise the SOAR platform to automate playbooks and streamline case management processes. Produce comprehensive documentation to ensure the repeatability and standardisation of security procedures. Innovate investigative methodologies using the SOC's software toolsets to bolster recognition opportunities for specific analysis. Maintain system security baseline in accordance with the more »

Online) Microsoft Teams (set up and troubleshooting) Strong experience of MS Windows 10/11 Any knowledge or experience of working with I-manage case management system is highly desirable Aderant Handshake (Sharepoint based Intranet) Experience of Active Directory The ability to learn new systems Fast learner and more »

to contractual quality standards. This role is a complex and challenging one, as it involves high volume quick turnaround, transactions, policy and system knowledge, case management and call handling. Key Responsibilities: · Support the HR Direct telephone function through responding to calls received from employees and 3rd parties. · As … through maximising performance and providing excellent customer service. · Support internal or strategic projects and “ad-hoc” tasks. · Provide administrative services in respect of Senior Management Function activity including annual fit and proper checks in accordance with contractual agreements. Your Profile: Key skills/knowledge/experience: · Knowledge of MS more »

cutting edge tech combined with AI and Gamification this ground-breaking product will be available to everyone. The Ops Administrator will oversee Calendly Scheduling, case management, reporting, coach administration and ensuring access to coaching training. Skills needed: -2-5 years of experience in an operational role -Strong attention more »