are currently seeking an Application Support Engineer to join our team supporting local authorities in utilising Liquidlogics market leading Education and Social Services and CaseManagement software. Duties and Responsibilities Main Responsibilities: Responsible for 2nd and 3rd line support functions as part of the Application Support team Investigate … analyse and problem-solve Incidents raised via our Incident Management System, Jira Use application log files, SQL and other diagnostic tools and methodologies to resolve issues, including data issues, coding issues and reviewing application and Windows/SQL logs to identify the cause Liaise with Problem Management, Development … issues Strong 2nd line software/application support experience Experience of Microsoft Windows Server and applications Ability to prioritise and execute tasks Excellent time management/ownership of personal Jira queues Strong written and verbal communication skills both internally and externally and ability to communicate with other members of more »
a dedicated team to deliver support on advanced HPC hardware and software technologies Maintain meticulous records of planned maintenance actions and outcomes within the casemanagement systems. Ensure compliance with customer rules for change management controls Provide a professional and positive approach to the customer in the more »
a dedicated team to deliver support on advanced HPC hardware and software technologies. Maintain meticulous records of planned maintenance actions and outcomes within the casemanagement systems. Ensure compliance with customer rules for change management controls. Provide a professional and positive approach to the customer in the more »
all highly complex and high-risk cases including; disciplinary, grievance, sickness absence, capability, appeals, whistleblowing, early reconciliation, settlement and tribunals. MAIN ASSIGNMENTS: Employee Relations CaseManagement Mediate and resolve employee disputes and grievances, ensuring fair and consistent application of company policies. Provide guidance and support to employees and … managers on issues related to workplace behaviour, performance management, and disciplinary actions. Conduct thorough and impartial investigations into complaints and allegations of misconduct or policy violations. Supporting the Senior HR Business Partner on restructuring and redundancy projects including collective consultations. Provide senior management with risk assessments for all … complex and high risk cases, detailing clear recommendations and options. Support and coach HR Advisors on the management of lower risk cases; ensuring all best practice principles are followed. Policy Development Lead on the development of HR policies and procedures; ensuring in line with legislative requirements and best practice. more »
job outcome targets. To create a culture of continuous improvement, and involve service users in co-producing service developments wherever possible. To complete weekly casemanagement supervision to Employment Specialist (ES). To complete monthly 1:1 supervision with each ES; focusing on well-being and performance, in more »
and care pathways' for clients. Lead the step 2 services and team members, managing the capacity within step 2 across West or East Berkshire. Casemanagement and line management responsibility for the Step 2 Co Ordinator's. Opportunities to support a diverse population of patients Yearly training … breadth or knowledge in relation to Cognitive Behaviour Therapy theory and practice beyond the level of postgraduate diploma Quality Improvement and/or Project Management training/experience Previous Experience Essential A minimum of 5 years post qualification experience of PWP level assessment and treatment of clients in Primary more »
an AMHP as laid out in the Mental Health Act 1983 (as amended) and Code of Practice. Provide support and professional/reflective/management supervision to the AMHP group particularly the in hours AMHPs. To promote and engage in cross/multi agency working, ensuring strong working relationships … Foundation Trust and Buckinghamshire Council with the process of AMHP training and eventual approval as an AMHP to the service. To provide guidance and management of complex and high-risk cases and ensure tasks requiring the AMHP role outside of the remit of a daily rota (e.g. Guardianship applications … will be a confident and experienced AMHP invested in your own personal development and of others. The successful post holder will provide guidance and management of complex cases and ensure that tasks requiring the AMHP role outside of the remit of a daily rota are completed to a high more »
