real-time network monitoring for unauthorised activities, and active participation in incident response efforts. Your Responsibilities: Develop and integrate security event monitoring and incident management services. Respond promptly to security incidents as part of an incident response team. Establish metrics and dashboards to enhance visibility of the Enterprise infrastructure. … Utilise the SOAR platform to automate playbooks and streamline casemanagement processes. Produce comprehensive documentation to ensure the repeatability and standardisation of security procedures. Innovate investigative methodologies using the SOC's software toolsets to bolster recognition opportunities for specific analysis. Maintain system security baseline in accordance with the more »
to join an established team of highly specialised AHPs? Are you passionate about developing your skills in the areas of acute rehabilitation and complex casemanagement? We have an exciting opportunity for a static Band 6 Occupational Therapist who will work within our diverse, enthusiastic, and motivated Medicine … skills to meet the demand of the caseload. Undertake the assessment and treatment of complex patients rehabilitation and complex discharge planning. Develop leadership and management skills, to be able to supervise and support other members of the team. Engage in training and developmental opportunities for yourself, and the delivery … medicine patient caseload can provide. The ability to treat patients with care, compassion and dignity is imperative, as well as excellent prioritisation and time management skills. You will need the ability to adapt to a fast paced, ever-changing environment. The successful candidate will be supported by a robust more »
Develop no code/low code solutions using the Power Platform, M365, and other applications as needed. Support the delivery of an internal business casemanagement solution for our Care Division. Implement automations with Power Automate to enhance business efficiency. Collaborate with stakeholders to gather functional requirements and … Excel, and M365. Ability to engage with staff at all levels and translate business requirements into technical solutions. Strong organizational, communication, influencing, and time management skills. Professional attitude, capable of working independently and as part of a team. Consistently deliver accurate and high-quality work. Proactive in proposing and more »
The Council House, Priory Road, Dudley, West Midlands, England
Dudley Metropolitan Borough Council
others who come into contact with the service Provide the teams administration and are responsible for all back-office functions; letter writing, post, updating casemanagement systems, maintaining accurate records Giving basic homelessness/housing advice or referring to HPRT staff, other agencies, and departments within the housing … all homelessness approaches. Respond positively/constructively during periods of heavy workload or situations requiring a flexible approach. Input and interrogate data Responsible for case administration; letters, updates, appointments scheduling etc Understanding of the importance of performance monitoring and data management. Collect, record and present information as directed for more »
Bolton, Greater Manchester, North West, United Kingdom
In Technology Group Limited
analysing and troubleshooting problems remotely or on-site. Service Level Achievement: Meet customer requirements and SLA targets, monitoring and reporting progress against commitments. Escalation CaseManagement: Ensure rapid resolution of critical incidents with high business impact, keeping stakeholders informed. Customer Interaction: Demonstrate excellent customer care and communication skills more »
department, adult and medical assessment units. Main duties of the job You will be expected to manage a clinical caseload of patients requiring complex casemanagement in order to facilitate early discharge, to promote independence and improve patient health outcomes. The post holder will promote the Homefirst mindset more »
people issues Your skills and experiences: Experienced professional with a deep knowledge of People functional and business matters Experience in trade union environment or casemanagement experience Experience in business partnering roles, with demonstrable influencing and stakeholder management skills Ability to partner with and influence others to more »
and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and casemanagement Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »
and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and casemanagement Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »
and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and casemanagement Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »
community. What you will be doing The Senior Administrator is responsible for providing a comprehensive business administration service to support the senior substance misuse management across Medway Community Service. The role will be responsible for contributing and monitoring the targets set by Forward, supporting managers with administrative tasks, recording … and the correct attendees are invited. Liaison, where appropriate, with relevant prison departments, including clinical partners. To support with Reception Duties when required. Line management of administrators To work with a variety of systems, including but limited to; Microsoft Excel, Word, Outlook, ILLY CaseManagement System, CJSM more »
knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related activities. Support colleagues with their cases and/or testing. Actively learn about GIS … in providing customer support/service to clients. Experience in the industrial inkjet printing market. Experience with software systems used for customer support and casemanagement such as Salesforce or equivalent software platforms Ability to build strong relationships with customers and internal colleagues. Proficient in using Windows PCs more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Meridian Business Support Limited
a small team in providing support as a single point of contact for users of the CareFirst system within Childrens Services. CareFirst is the casemanagement system utilised by social services and communities staff for recording service user information and key performance indicators. Rates of Pay (weekly pay more »
to clients, following defined escalations paths, as appropriate. Resolve support cases and record all actions that lead to resolution at the time, in the casemanagement system. Where senior colleagues delegate tasks to you, carry out, record and report them accordingly. Preparation of end user equipment primarily desktops more »
Crawley, England, United Kingdom Hybrid / WFH Options
Better Days Recruitment
Online) Microsoft Teams (set up and troubleshooting) Strong experience of MS Windows 10/11 Any knowledge or experience of working with I-manage casemanagement system is highly desirable Aderant Handshake (Sharepoint based Intranet) Experience of Active Directory The ability to learn new systems Fast learner and more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Erin Associates
developing an exciting new application that will drive digital transformation. As a Power Platform Engineer, you will support the delivery of an internal business casemanagement solution, developing the appropriate no code/low code solutions to meet the requirements of each part of the solution. You will more »
and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and casemanagement Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »
and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and casemanagement Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »
and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and casemanagement Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »
DOE Coventry/Warwickshire - Permanent Digital Forensics/Digital Investigation/ISO 17025/9001/27001/ACPO/FSR Role Responsibilities: Casemanagement and forensic analysis of computer and mobile devices Securing and preservation of digital evidence Procedure and documentation development Contribute to achieving and maintaining more »
Remote, Munstone, Herefordshire, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
CareFirst. Experience with C#, SQL, JavaScript or Python Proven track record in designing and implementing social care forms, workflows, and finance procedures within a casemanagement/finance solution. Strong proficiency in system documentation interpretation and creation. In-depth understanding of social care procedures and terminology. Familiarity with more »
Employment Type: Permanent
Salary: £35000 - £45000/annum Up to £45,000 per annum
and auto-coding C/C++ in an embedded real-time environment Data acquisition and analysis tools (e.g Vector toolsuite, INCA) Requirements and test casemanagement tools (e.g DOORS, Jama, Codebeamer, vTest) A practical approach to solving real-world problems What can we offer you? An attractive salary more »
Ashford, Kent, South East, United Kingdom Hybrid / WFH Options
Victim Support
IT skills and know how to use a range of software packages on a PC. Training will be provided in the use of our CaseManagement System. Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing more »
Birmingham and Solihull Mental Health NHS Foundation Trust
South (Northfield) localities. What we offer at BHM: o A CPD program provided by BABCP accredited trainers who are expert in their field.o Weekly casemanagement supervisiono Fortnightly group clinical skills supervisiono Regular team meetingso Monthly step 2 meetingso Away Dayso Champion roles in LGBTQ, BAME, perinatal, older … newly qualified staff. Great working relationships We foster excellent working relationships with our colleagues across the service at step 2, step 3 and the management team. There is never a short supply of support here at BHM, whether you're in base or working from home there will always more »
to contractual quality standards. This role is a complex and challenging one, as it involves high volume quick turnaround, transactions, policy and system knowledge, casemanagement and call handling. Key Responsibilities: · Support the HR Direct telephone function through responding to calls received from employees and 3rd parties. · As … through maximising performance and providing excellent customer service. · Support internal or strategic projects and “ad-hoc” tasks. · Provide administrative services in respect of Senior Management Function activity including annual fit and proper checks in accordance with contractual agreements. Your Profile: Key skills/knowledge/experience: · Knowledge of MS more »