problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and ChangeControl Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in Microsoft Desktop Operating more »
Backup solutions (VEEAM and Wasabi Cloud) Network support (Switches/Routers) Wireless technologies (Wi-Fi Access points/Portable Scanners) Security systems (Door Access Control/Cameras) Project management Be able and available to cover any operations shift when/if required. Adhere to policies and create regional procedures. … Maintain changecontrol process. Facilitate improved understanding of IT methods throughout the business. Contacts- interface with (internal/external) all customers and suppliers at all levels when required. PLEASE NOTE THAT THIS WILL BE A SHIFT BASED ROLE ON A WEEKLY ROTATING PATTERN OF EARLIES (06.00 - 14.15 Mon more »
