Surrey, England, United Kingdom Hybrid / WFH Options
Catch Resource Management
decisions. Liaise with suppliers to address software and infrastructure needs, establishing clear strategies for delivering IT solutions that meet business objectives. Implement a robust changecontrol process for any alterations to IT software or infrastructure, aimed at supporting business needs, driving improvement, and minimizing the risk of business more »
to-face. Take ownership of tracking and remediation security vulnerabilities within a given timeframe. Administer the internal ticketing system and act upon requests for change and system access. Diagnose a wide range of issues, from the user desktop environment to server applications. Be able to spot potential technical vulnerabilities … such as Nessus or Qualys. 2 years+ of 1st line technical helpdesk environment. 2nd line technical support experience. Desirable: Experience of working within a changecontrol environment or financial institution. Experience in vitalisation platforms such as VMware vSphere and ESX. Exposure to cloud-based environments, e.g. AWS, Azure more »
Proactive learner. Health and safety procedures Product designs Training Matrix ISO quality procedures Strong analytical and troubleshooting skills. Follow company processes e.g., document and change control. Ability to work independently and within a team. Manage and maintain your own project/work plan. Excellent oral and written communication skills. more »