presenting relevant insights and trends. Contribute and coordinate on projects related to digital innovation with no roadmap and/or insights generated. Drive internal changemanagement, communications, and enablement activities. Any other duties commensurate with the grade and level of responsibility of the role. Skills/Knowledge & Experience more »
Bracknell, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
defining scope, objectives, timelines, resources, and budgets. • Team Leadership: Leading and motivating project teams, assigning tasks, and fostering collaboration to achieve project goals. • Risk Management: Identifying potential risks and developing mitigation strategies to minimize project disruptions and ensure successful outcomes. • Stakeholder Management: Effectively communicating with stakeholders, including clients … team members, and management, to keep them informed of project progress and address concerns. • Budget and Resource Management: Monitoring project budgets and resource allocation to ensure efficient use of resources and adherence to financial constraints. • Quality Assurance: Implementing quality control measures to ensure deliverables meet specified standards and … customer expectations. • Schedule Management: Tracking project milestones and deadlines, identifying delays or bottlenecks, and taking proactive measures to keep the project on schedule. • ChangeManagement: Managing changes to project scope, requirements, or timelines, and assessing the impact on project objectives and resources. • Reporting and Documentation: Generating regular more »
security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Provide a … hosted services can be deployed, managed and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, changemanagement and problem management are properly addressed and monitored to ensure that deadlines, budgets and service levels are met and results delivered. more »
environment that has experienced hypergrowth and transition. You will be a key influencer in the business, spearheading the customer success function and successfully delivering change in the business. Location: This role offers a hybrid setup with occasional customer travel and regular visits to the organisations Berkshire offices. As Director … Spearhead efforts across the business to streamline processes and enhance interdepartmental collaboration, ultimately enhancing the overall customer experience. Establish and enforce a robust escalation management process, ensuring clear communication and engagement with customers throughout the resolution process. Ensure efficient utilisation of Zendesk, Gainsight, CRM, and other systems for comprehensive … in the role looks like the following: Ensure alignment of team efforts with departmental KPIs and goals Implement ongoing enhancements to the customer account management support process, fostering greater efficiency and effectiveness in customer engagement. Collaborate across the customer and wider stakeholder teams to contribute to the definition, delivery more »
will run and lead interviews and workshops with various key stakeholders across EMEA to create, customise and enrich process documentation. The role also includes management of the current Business process suite, Business process Change cycle and facilitation of the Business process Change board. This role requires an … that the output of all process related sessions are accurately captured and correctly reflected within the overall process ecosystem. Accurately maintain the Business Process management Suite. Support Risk function with process Risk and Controls capturing within documented Business Process maps. Support the organisation ensuring that business process maps meet … external and internal requirements including reflection of legal and compliance obligations. Support Business Process Owners with the Business Process changemanagement procedure, capturing changes and facilitating of the Business Process Change Board. Support change programmes and process improvement initiatives, as required. Behaviours: Attitudes and behaviours that more »
on third parties to ensure consistency across all platforms. What are we looking for? Good understanding of network topology (firewall, Segmentation) Solid understanding of ChangeManagement/deployment. Security & Disaster Recovery knowledge Proven experience working with modern integration technologies like API management, Event Mesh, IPaaS (essential) Experience … projects. Capacity to communicate efficiently with a broad variety of audience from senior leaders to technical experts. Excellent English (written and spoken) Remote resource management What will be your key responsibilities? Design, build and deployment of new integration platforms and/or the continuous improvement of existing ones. Definition more »
Maidenhead, England, United Kingdom Hybrid / WFH Options
My Product Path
will support you in working towards Chartered Project Professional status with the Association of Project Management. Project Controller/Planner Role: Supporting the Product Management team in establishing and managing project schedules. Ensuring that task owners update the progress and estimated time-to-completion of their tasks at least … when they are blocked by expediting their requests for support/tools/etc. Identifying and reporting performance indicators. Helping to prioritise and assess change requests and controlling the scope of tasks throughout the life of a project. Coordinating project documentation. Supporting the execution of back-office PMO & R … D Processes Assisting with the development of our Project Management practice and methodologies. Project Planner/Controller Candidate Profile Fit: You are highly organised, able to keep track of, prioritise and coordinate a large number of tasks at the same time. You are able to communicate clearly and concisely more »
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
83zero Ltd
Business Analyst Flexible remote/hybrid We are seeking a professional individual with strong interpersonal, project management, and anylitical skillset to join our clients team based in Bracknell. This role involves coordinating the maintenance and development of various application and infrastructure projects for the group and unifying the softwares … across shared services. Success in this role will be measured by your ability to cultivate productive relationships across the business. Key Responsibilities: Collaborate with management to understand business goals and processes. Gain deep knowledge of corporate functions and IT environment. Identify areas for system improvements and implement modifications. Develop … status using JIRA. Collaborate with developers and SMEs to establish technical vision. Oversee system testing and document processes and workflows. Perform smoke testing after Change Management. Perform other duties as assigned. Requirements: 3-5 years of experience in business analysis and project management. Strong analytical and project managementmore »
career opportunity! The Organisation TDRC are excited to be working with an inspiring and rapidly expanding software company specialising in data-matching and exception management software transforming how companies manage data. Established in 2004, they designed a platform to be flexible, so their matching engine can be tailored to … as a fintech leader through responsiveness and innovation. Your Personal Skills and Attributes Bachelor’s degree in computer science or related discipline. Excellent stakeholder management skills, organisational awareness, risk & regulatory changemanagement, communication, and collaborative working skills. 10+ years of leading and managing Software Development and cloud … hosting teams, in multiple locations; with project management, resource management, and resources management capabilities. 10+ years' experience running medium to large/complex software development projects multiple dependencies. Results-oriented with the ability to plan and deliver against deadlines. Strong experience in a range of development methodologies. more »
impacting, day to day responsibility for operations, maintenance and performance of data centres in the assigned metros. Responsible for day to day execution, capacity management, consistent response/structures, and streamlined support Responsibilities Data center operations Drive strategic planning and priorities for datacenter Customer and Facilities Management operations … Establish and track against OKRs, KPIs, SLAs, and metrics (incl. performance, capacity , availability, budget) Oversee on the ground incident response, problem resolution, and changemanagement to support Equinix customer experience Establish critical business continuity plans, including design and implementation of disaster preparedness, detailed project management, and logistics … with global design and construction team to expansion Site, Campus & Metro expansion strategy and ensure global consistency and effectiveness Ensure consistent and accurate Capacity Management of power and cooling Establish and manage effective Customer Project Management/Implementation, pre and post Sales contracts Contribute Ops technical and operations more »
defining scope, objectives, timelines, resources, and budgets. Team Leadership: Lead and motivate project teams, assign tasks, and foster collaboration to achieve project goals. Risk Management: Identify potential risks and develop mitigation strategies to minimize project disruptions and ensure successful outcomes. Stakeholder Management: Effectively communicate with stakeholders to keep … them informed of project progress and address concerns. Budget and Resource Management: Monitor project budgets and resource allocation to ensure efficient use of resources. Quality Assurance: Implement quality control measures to ensure deliverables meet specified standards and customer expectations. Schedule Management: Track project milestones and deadlines, identifying delays … and taking proactive measures to keep the project on schedule. ChangeManagement: Manage changes to project scope, requirements, or timelines and assess their impact on project objectives and resources. Reporting and Documentation: Generate regular progress reports, document project activities, decisions, and outcomes. Continuous Improvement: Evaluate project performance, identify more »
RG12, Easthampstead, Bracknell Forest, Berkshire, United Kingdom
A&O IT Group
defining scope, objectives, timelines, resources, and budgets. Team Leadership: Leading and motivating project teams, assigning tasks, and fostering collaboration to achieve project goals. Risk Management: Identifying potential risks and developing mitigation strategies to minimize project disruptions and ensure successful outcomes. Stakeholder Management: Effectively communicating with stakeholders, including clients … team members, and management, to keep them informed of project progress and address concerns. Budget and Resource Management: Monitoring project budgets and resource allocation to ensure efficient use of resources and adherence to financial constraints. Quality Assurance: Implementing quality control measures to ensure deliverables meet specified standards and … customer expectations. Schedule Management: Tracking project milestones and deadlines, identifying delays or bottlenecks, and taking proactive measures to keep the project on schedule. ChangeManagement: Managing changes to project scope, requirements, or timelines, and assessing the impact on project objectives and resources. Reporting and Documentation: Generating regular more »
exciting opportunity to join our national ICT Managed Services team. The job is to provide first and second-line hardware and software support, asset management, general ICT administration and other ICT facility services as a member of a customer-site-based team. The team's function will be to … environment, via telephone, web, email and face-to-face during the service window. Provide a professional and effective second-line remote network monitoring and management service within an academy environment. Where necessary and directed to do so, attend desk-side to resolve support issues and assist with the technical … where required, the school, are fully updated on the status of all ongoing problems and escalations. Action any asset changes in compliance with the ChangeManagement Procedure. Provide an effective communications interface between the academy and the various groups within the company. Monitor/manage call queues to more »
on and have at least 7 to 10 years proven track record. The following are a list of functions for this position: Monitoring and management of the relationship with the managed service provider, including performance against SLAs, charges for non-standard items, complaints, changes to service System changes (software … Security system monitoring - interpreting and managing output from the SOC (security operations centre) Software licensing (Microsoft, Mimecast, other systems (time recording, billing, marketing, etc) Changemanagement (internal authorisation for significant system changes) Assistance to senior management in relation to IT issues (for example, integration with a new … time/billing system) Response to technological change (e.g. major updates to Microsoft software, introduction of AI-based systems) Accreditation for security certificates (Cyber Essentials Plus, possibly ISO 27001) Assistance with AAF and other audits Management of joiner/leaver process Business continuity plan & disaster recovery This is more »
security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Provide a … hosted services can be deployed, managed and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, changemanagement and problem management are properly addressed and monitored to ensure that deadlines, budgets and service levels are met and results delivered. more »
systems Knowledge of cloud computing concepts 5+ years' experience working in a mission-critical environment (Operations, Technical Support, NOC etc) Experience executing tasks under changemanagement procedures Experience resolving auto-cut and manual alarms following runbooks A focus on customer satisfaction What we'll offer you Learning and … cloud realm(s) Operate and perform maintenance for over 250 OCI services Monitor auto-cut alerts and troubleshoot through the use of runbooks Complete change requests to enable new functionality and maintain realm compliance Ensure timely resolution of incidents, service requests, and change requests Apply and improve incident … and problem management processes to resolve major incidents Suggest and document process improvements to drive business impact Owns critical projects and/or owns improvements to team KPIs and SLOs Drives down categorical sources of operational pain and improves the operational maturity bar across the director's organisation through more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
hands-on IT solutions. The main responsibilities of the IT Infrastructure Engineer include: * Install, maintain & support IT environment including network and servers, monitoring systems, changemanagement, telephone systems. * Ensure the security, reliability and availability of on-premise IT systems through monitoring, maintenance and troubleshooting. * Install, support and configure more »