and related actions adhere to legal and regulatory requirements. Cross Business Demand Planning: Ensure that supporting business functions this includes but not limited to ChangeManagement, Service Transition and Client Communication have planned the demand to their functions based upon the Product Rationalisation Roadmap. Qualifications Qualifications & Experience Education … Bachelor's degree in an IT, business, or product related subject Experience: Extensive experience of delivering operational/IT change to clients. Strong client management skills, with a proven track record of delivering programmes to time, cost and quality. Broad understanding of the markets Experian operates in and … a role that has required both the successful delivery of i) delivering outcomes by influencing across a matrix structure and ii) client negotiation. Project Management: Minimum of 5 years project management skills and ideally a proven track record of oversee product rationalization initiatives. Adaptability: Ability to adapt to more »
Microsoft Office, DCRM Administration of Microsoft AD, ADAXES Mobile Phone configuration and support using MDM (Mobile Iron/Intune) Participation in incident, problem and changemanagement adhering to ITIL best practices using ServiceNow General PC/Server administration and maintenance including fault diagnostics and performance improvements New implementations more »
involved. Assist in the bidding process by developing proposals with clear cost, resource requirements, and schedules aligned with business deliverables. Demonstrate proficiency in Project Management, whether managing aspects individually or as part of a multidisciplinary team on larger projects. Uphold professional conduct at all times. Additional Technical Expertise Specialised … systems level. Familiarity with operational processes and procedures, gained from either direct involvement or contributing insights. Proficient understanding and application of risk, opportunity, and changemanagement processes, supporting proactive implementation and management. Ability to recognize technical, commercial, and program impacts related to risk and change. Competence in developing … and evaluating plans by identifying interdependencies and conducting critical program analysis to identify key deliverables beyond the critical path. Strong stakeholder and people management skills to advocate the value-added nature of activities to reluctant parties. Persistence and confidence in challenging stakeholders for information and issue resolution. Experience with more »
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Leicester)
our clients' views and values at every opportunity, whilst developing and growing an inclusive, supportive and encouraging company culture. Additional responsibilities could include: - Project Management - Social Media Campaigns, Recruitment, Annual Plans, ChangeManagement & Development - Build trustworthy and effective relationships with internal departments, including senior management, stakeholders … changes and development where possible - Providing support and guidance to stakeholders, and project managers - Creating engaging reports and PowerPoints to share with the senior management team, to share in senior meetings to implement change - Ensure that all internal company policies, procedures and brands are followed, and challenging these … the employee's experience at the heart of everything you do. A commercial and strategic mindset is essential, as is having experience working on changemanagement projects. Additional skills and experiences required are listed below: - Creating new and engaging content - ensuring that the correct communications channel are used more »
our wider partners. This is an exciting opportunity to become part of the digital transformation at Boots, playing a central role in delivering digital change across our Boots UK commerce platforms. About the role You will report into the Release Centre of Practice (CoP) Manager as a member of … the Release Management team within the ECC. The ECC delivers digital software for Boots which enables our website for both our online retail and pharmacy, our digital marketing and much more. We have a core team and multiple partner teams at various locations globally, covering demand planning, software design … development, testing and release. In this role you will form part of a Release Management team managing and delivering integrated Boots UK Digital and Retail releases onto our IT platforms. Key responsibilities include:- Building, maintenance and management of integrated Release Schedules and Release Notes through close collaboration with more »
Greater Northampton Area, United Kingdom Hybrid / WFH Options
Stoneseed Ltd
Stoneseed are currently looking for an IT Project Manager to join the team on a permanent contract to support clients through our IT Project Management Services. This role is full-time, 5 days per week, and client led, so you will see a blend of site-based working within … collaboratively with various stakeholders across clients, team members, and senior management. Success in the role will rely on a solid comprehension of IT project management methodologies like Agile and Waterfall, coupled with prior experience in overseeing complex projects. Key Responsibilities All aspects of client-side project management; accountability … for project delivery Definition, scoping and planning of multi-disciplinary projects Stakeholder management Business case development Business changemanagement Selection and implementation management Benefits tracking The Company Stoneseed are a leading provider in offering dedicated IT Project Management Services to a broad range of clients more »
the business to drive the strategic vision. Reduce data preparation time for analysis/reporting and improving the accuracy of insights generated. On-going management/changemanagement of reporting output. Contribute to archiving policies around data. Assist in the governance and structure of key elements of more »
Lincolnshire, England, United Kingdom Hybrid / WFH Options
The Orders of St John Care Trust (OSJCT)
that facilitate enhanced and continually improving support practices. You will also lead in managing availability and capacity planning with strong inputs into problem and changemanagement processes. We’re looking for someone with proven and demonstrable experience in core areas of Microsoft OS, application and Office 365 management … least three years of operational experience of system administration or IT services support in a multi-site organisation. You’ll have experience in the management and implementation of OS patching and data backup, and strong understanding of cloud-based systems and IaaS technologies. An excellent communicator who can prioritise … Demonstrable ability to actively monitor and fault find within a domain environment. Good knowledge of IT security principles (including firewall configuration, VPNs, and DNS management), Networking, TCPIP, Firewalls, Routing, Switch Management and Virtual LANs. Knowledge of the configuration, setup and management of network devices, including routers, switchers more »
Northamptonshire, England, United Kingdom Hybrid / WFH Options
IC Resources
based near Reading and Northampton the team are revolutionising wired connectivity, with a focus on greater speed and efficiency. This is a technical Project Management role that requires working closely with Tier-1 customers, internal and external stakeholders, Embedded Software and Applications Software Engineers, whilst liaising with the Hardware … deliverables are met. The successful Software Project Manager will be responsible for managing multiple projects from initial specification to delivery including all risk and changemanagement, whilst getting the opportunity to improve processes and implement new ideas. For this Software Project Manager we are looking for someone with … Extensive commercial Project Management experience Proven success in hitting milestones A background and understanding within embedded software (baremetal, RTOS, embedded systems) You will ideally have some experience within the Semiconductor industry What Next? If you’re a Firmware Engineer looking for an exciting new challenge within a great company more »
data quality strategies that directly impact the quality of care delivered to our patients. You'll be empowered to unleash your creativity and drive change, collaborating with cross-functional teams to implement cutting-edge solutions. This isn't just about ensuring data accuracy – it's about revolutionizing the way … with data owners, data users, and data custodians to identify and resolve quality issues at source. Creation and implementation of a data quality issue management process. Working with IT and Information Governance on issues including data leakage and retention. Regular engagement across the business with Information Asset Owners to … to the Board. To be a successful Data Quality Manager you’ll need: experience in a relevant data quality or business intelligence role. and Changemanagement experience. Office suite, particularly focusing on Excel. T-SQL. experience of workload planning and delivery of key targets within a service environment. more »
Digital Change Manager - £57,000 - Lincolnshire Would you like to work for a company that is dedicated to changing people's lives? If so please read on We are working with an organisation with a strong commitment to making a meaningful impact in the community and beyond. Guided by … core values they strive to create positive change through innovative initiatives and collaborative efforts. Responsibilities: Planning, deliver and monitor digital change and projects from initiation to completion. Work closely with stakeholders to understand their needs and goals whilst developing digital strategies that support our mission. Ensure the implementation … of digital products, change processes and services meet existing governance standards. Champion a culture of continuous improvement, leveraging technologies to enhance our impact and effectiveness. Foster an environment where creative thinking and innovation are encouraged. Requirements: Proven experience in digital transformation, changemanagement, or related fields, preferably more »
Kettering, Northamptonshire, United Kingdom Hybrid / WFH Options
Clinch
in-house IT teams to support Travel + Leisure e-commerce, corporate call centre, proprietary and COTs systems and applications, including problem, incident and change management. Responsible to provide level 1 & 2 problem and incident response support for the enterprise production and non-production environments and for systems within … security and support documentation The ability to learn quickly, work autonomously and make sound decisions Excellent customer service, communication and technical documentation skills ITIL (changemanagement, incident management, configuration management, availability management) DESIRABLE Virtualisation technologies Experience in e-commerce, call centre, support of proprietary and … VPN Cisco Meraki switches and Access Points Cisco SD-WAN vEdge Knowledge of Quality of Service & SIP Knowledge of Network and Out of Band management solutions Knowledge of Management tools and configuration management Experience in building and deployment including assisting in project related deployments through non production more »
Pet site UK (Leicestershire, Waltham), France (St. Denis), Germany (Verden), Netherlands (Veghel), Spain (Avila-Arevalo), Poland (Mazowieckie-Sochaczew). Are you passionate about driving change, improving processes through digital transformation, and working with data visualization tools such as Power BI? We are seeking a skilled Digital Transformation Specialist to … any European Petcare location. What are we looking for? Bachelor's degree or equivalent experience in a suitable subject area such as digital transformation, changemanagement or similar Experience in Project/Process Management Proficiency in English (written & spoken) Strong analytical abilities for systems development/coding … Ideally knowledge of business processes related to product portfolio management and master data application What will be your key responsibilities? Lead the Digitalization transformation program in Strategy Deployment by analyzing current processes and digital needs, implementing sustainable changes in data quality and efficiency Establish strong collaboration with internal and more »
a route for capturing changes on the sites that affect the layouts. and maintain the sites repository for drawing storage. and maintain a drawing changemanagement system. site surveys of all key elements to provide a complete suite of layouts for each of the UK sites. Prepare a more »
you will be working closely with customers and internal teams to address technical issues, optimising processes and maintaining high standards of performance. From incident management to change coordination, your expertise will be pivotal in enhancing stability, efficiency, and customer satisfaction. So what will your day to day look … like? Identifying operational issues and driving improvements in system function and performance. Leading troubleshooting procedures such as Incident Management, Problem Management, and Change Management. Assessing operational priorities and ensure uptime targets are met. Investigating complaints and suggestions to drive continuous improvement. Developing operational solutions and determining their more »
you will be working closely with customers and internal teams to address technical issues, optimising processes and maintaining high standards of performance. From incident management to change coordination, your expertise will be pivotal in enhancing stability, efficiency, and customer satisfaction. So what will your day to day look … like? Identifying operational issues and driving improvements in system function and performance. Leading troubleshooting procedures such as Incident Management, Problem Management, and Change Management. Assessing operational priorities and ensure uptime targets are met. Investigating complaints and suggestions to drive continuous improvement. Developing operational solutions and determining their more »
Leicester, Leicestershire, East Midlands, United Kingdom
Unipart Logistics
UK warehouse developments for a single customer. As our WMS Senior Manager, you will play a critical role in implementing and maintaining the Warehouse Management System within our warehouse. Youll serve as the lead for the systems change team on-site, bridging the gap between business requirements and … system improvement, designing complex changes, and providing guidance to optimal system usage by the operation. As part of your key responsibilities, youll look after: Change Implementation:Lead the implementation of Systems change within our warehouse facility, ensuring seamless integration and alignment with business processes Business-IT Liaison:Act … translating business needs into technical requirements Opportunity Identification:Collaborate with business units to identify areas for improvement through system changes and process enhancements Complex Change Design:Work closely with IT teams to design and implement complex changes to the Warehouse Management System Incident Resolution:Provide technical expertise in more »
full benefits package. Shift based (panama shift) days and nights. Responsibilities; Identify operational issues Continuously analysing and improving the process Troubleshooting/Maintenance Incident Management Problem ManagementChangeManagement Identify priorities by assessing objectives Investigating complaints and suggestions Increase efficiency Develops operational solutions by defining, studying … estimating, and screening alternative solutions Continuous Improvement Process Monitoring technical availability Improving operational quality results Supervision of implementing changes ChangeManagement Contributing information and opinion to unit design and modification teams Provides operational management information by collecting, analysing, and summarising operational and engineering data for future trends … and developments Qualifications/Experience; IT based qualification and 3-5 years experience in IT An understanding of warehouse operations and supply chain management Technical knowledge of Linux and Windows operating systems SQL Database knowledge Desirable; 1+ years experience in software application support and incident investigation 3-5 years more »
Coalville, Leicestershire, East Midlands, United Kingdom
Amazon
mile process that delivers goods on time at the best cost. This position will support Amazon Transportation Services and drive operational excellence and project management across the entire EU Fulfillment Center, Sort Center, Air Node, and Delivery Station network. A successful candidate will have experience managing large and complex … Passion for continuous improvement and developing mechanisms to reduce defects Willingness to roll up your sleeves and do whatever is necessary; owner mentality Strong changemanagement and implementation experience, including a demonstrated ability to engage effectively with high levels of management Ability to think strategically and execute … are open to hiring candidates to work out of one of the following locations: Coalville, LEC, GBR Basic qualifications Bachelors Degree in supply chain management, engineering, or other technical field (or higher) or extensive Amazon experience Proven progressive responsibility in warehouse operations, logistics, transportation planning, carrier management, supply more »
you will be working on new Microsoft APIs and Microsoft platforms). Implementation and customisation of SharePoint-based solutions for Collaboration portals, Enterprise Content Management, Workflows and Enterprise Search. Plan content types and deploy custom lists and libraries. Develop, deploy and maintain client side rendering scripts and SPFx components. … of a faults and lead problem resolution. Lead the implementation of designed solutions including testing and documentation with guidance and ongoing support. Follow the changemanagement process to include risk assessment and prioritisation of a deployment and ensure a back-out plan is completed and represent the release … management process on the Change Advisory Board (CAB) prior to changes being implemented. To produce standard configurations, documentation and procedures in order to streamline support processes and produce efficiencies within IT Services. Carry out support, installation & maintenance activities to the cloud provided services implementing custom solutions to meet more »
time and to our key customer expectations. You will support the client in delivering their key outcomes; delivery of key contract KPIs and full management of delivery and back office will be a key element of the role. Key Responsibilities We are looking for someone to: Ensure all work … performance Enthusiastic and driven takes responsibility and accountability for delivering results in conjunction with the operational manager Looks for solutions and drives resolutions Proactive management of issues upstream and downstream Make considered analysis and interpretation of data to assess risk and implement viable solutions See change as an … opportunity, identify any resistance/barriers to change and bring people on board with any required change Create an environment that promotes new ideas which add value to the business and wider organisation Demonstrate a rational approach to decision making, assessing information, discussing problems and issues and proposing more »
Stoneseed is a leading provider of IT Project Management Services, and we are currently looking for an IT Project Manager to join our team on a permanent contract. The role is full-time, 5 days per week, and you will be splitting your time between home and client sites … directly client facing, and responsible for leading and managing all aspects of IT projects, from conception to completion. This includes planning and scheduling, risk management, communication, and stakeholder management. You will also be responsible for ensuring that all projects are delivered on time, within budget, and to the highest … quality standards. To be successful in this role, you will need to have a strong understanding of IT project management methodologies, as well as experience in managing complex projects. You should also have excellent communication and interpersonal skills, as you will be working closely with a variety of stakeholders more »
Chesterfield, Derbyshire, United Kingdom Hybrid / WFH Options
Vermelo RPO
based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance … of the changemanagement process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes … a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the ChangeManagement process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Erin Associates
IT Change Manager ITIL Northampton, Northamptonshire hybrid working role Salary 55-58k plus excellent benefits, hybrid working with 1 day a week in their Northampton offices. We have a new role for an advanced organisation who are constantly pushing for pushing for positive change within their business … with continued success they are looking to add an IT Change & Release Manager to their technical services team. The IT Change Manager oversees all IT change activities, including software releases and infrastructure changes, ensuring smooth operations. With a solid background in ChangeManagement, you'll … lead release governance, establishing frameworks for safe and efficient change delivery. Core skills for this Change Manager ITIL Foundation v3 or ITIL4 is essential Candidates must have 2-3 years experience in an ITIL Change and Release Management role Ability to influence others to promote good more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Erin Associates
Change Manager ITIL Northampton, Northamptonshire hybrid working role Salary 55-58k plus excellent benefits, remote working with occasional visits to their Northampton offices. We have a new role for an advanced organisation who are constantly pushing for pushing for positive change within their business, with continued success … they are looking to add a Change & Release Manager to their technical services team. The Change Manager oversees all IT change activities, including software releases and infrastructure changes, ensuring smooth operations. With a solid background in ChangeManagement, you'll lead release governance, establishing frameworks … for safe and efficient change delivery. Core skills for this Change Manager ITIL Foundation v3 or ITIL4 is essential Candidates must have 2-3 years experience in an ITIL Change and Release Management role Ability to influence others to promote good working practices, or to changemore »