collaboration and growing together. Here, you'll work with engineers and analysts to assure the quality of service data maintained on our IT Service Management (ITSM) tool ServiceNow. This data will be utilised to gain an understanding of our application and technology estate and draw insights into our efficiency … insights and support strategic decision making Taking ownership of specific data-related problems and solving them Acting as an enthusiastic data advocate, promoting data management and governance What you'll need Data Management & Governance: Applying data management policies and approaches to ensure data quality and foundations, reducing … be really useful ITSM Concepts: Exposure to ITSM tooling, such as ServiceNow, and an awareness of ITSM constructs and processes, such as application portfolio management, technology portfolio management, incident management, problem management and changemanagement About working for us Our focus is to ensure more »
Cloud Service Manager to manage a team of engineers within their public cloud infrastructure team. They are looking for a candidate with strong people management skills who can demonstrate servant leadership techniques, putting their team’s needs first and focusing on their career development and well-being. This follows … rewarded with strong career progression and development opportunities. Responsibilities include: Provide coaching, mentoring and leadership to a team of DevOps engineers. Drive a service management culture across the public cloud DevOPS teams. Ensure key operational processes, such as incident management and changemanagement are continually improved. …/experience requirements include: Strong experience of coaching, mentoring people , ideally within a DevOPS type environment (but not essential). Service delivery experience including management of incident, problem and change activities, ideally with a toolset such as ServiceNow. An understanding of IT Service Management principles. Knowledge and more »
Cloud Service Manager to manage a team of engineers within their public cloud infrastructure team. They are looking for a candidate with strong people management skills who can demonstrate servant leadership techniques, putting their team's needs first and focusing on their career development and well-being. This follows … rewarded with strong career progression and development opportunities. Responsibilities include: Provide coaching, mentoring and leadership to a team of DevOps engineers. Drive a service management culture across the public cloud DevOPS teams. Ensure key operational processes, such as incident management and changemanagement are continually improved. …/experience requirements include: Strong experience of coaching, mentoring people , ideally within a DevOPS type environment (but not essential). Service delivery experience including management of incident, problem and change activities, ideally with a toolset such as ServiceNow. An understanding of IT Service Management principles. Knowledge and more »
Edinburgh & Lothians, Scotland, United Kingdom Hybrid / WFH Options
Stefanini Italia Srl
The Adoption & Change Manager (ACM) is a senior role within the UEKM (User Education & Knowledge Management) workstream under DW-Solutions & Controls Release Standards & Risk Management (RSRM) subchapter. This role is a hybrid between UEKM and a Release Manager where the resource customizes a strategy to increase the … user experience via knowledge share within Digital Workplace (DW), as well as partnering teams within Technology Platforms. This role collaborates with the Business Relationship Management (BRM) team to engage business stakeholders and ensure their feedback is considered in the Technology strategy and partake in the early stages of new … technology product or service implementations to ensure the consideration of end-user experience and feedback. Adoption & ChangeManagement (ACM) is responsible for 4 categories: ? User Education o Partner with SMEs and Product Owners to create cheat sheets, best practices and other learning resources o Drive successful product adoption more »
part of the team helping to build strong, collaborative relationships with architects, operations, and engineering teams. You’ll also play a key role in change management. As well as the day-to-day you will also have input into the design and delivery of our next generation hybrid cloud … leading tech developer to the country’s biggest and best pubs and restaurants? From EPoS to loyalty, CRM to table bookings, stock control, recipe management and BI Reporting giving business critical insights – our tech includes everything an operator needs to run their hospitality business. Our customer obsession shapes our more »