IT Service Manager
Blackpool, Lancashire, United Kingdom
Brook Street
role with the successful candidate required to undertake key activities associated with Service Management. Working as part of a team, you may undertake Service Management activities such as: - Proactive role within Fraud & Error Live Support team, using recognised Service Management processes, procedures and policies to resolve incidents, problems … queries, managing end user communication and expectations - Meeting or exceeding agreed Service Level Agreements (SLAs) and Operation Level Agreements (OLAs) for Incident, Problem and Change Management - Liaising effectively and courteously with colleagues and stakeholders via various channels (e.g. phone, email, Teams) - To work occasional evenings and weekends as more »
Employment Type: Temporary
Salary: £29500/annum
Posted: