2 Permanent Change Management Jobs in Midlothian

and reporting An enthusiasm for problem solving & analysis - you'll be investigating and analysing data to recommend and support solutions for customers Excellent stakeholder management skills - you will be collaboratively working with colleagues from different areas across Insurance, Pensions & Investments, and the Group in order to understand and provide … value and insight for our customers Well defined planning & organising skills as things could change and you'll need to adapt to a flexible agenda and plan proactively to ensure key deadlines are met An eye for detail and be able to communicate to business audiences complex technical messaging … tools (PowerBI) Experience of developing improvements and simplification approaches Insurance, Pensions & Investments knowledge, or experience Excellent communication, presentation/visualisation, and story-telling skills Change Management experience Good interpersonal skills Line management experience to support junior analysts using Your Best Framework About working for us Our focus more »

clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and … when required Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed more »