East Kilbride, Nerston, Lanarkshire, United Kingdom
Müller
responsibilities for the Video & Voice Engineer will includ e: •Provide technical support of Unify and Cisco PBX voice and video services including legacy solutions. •Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. •Experience of administering, monitoring and … troubleshooting Video & Voice technologies and platforms. •Changemanagement and risk assessment for all managed service clients. •Work with external suppliers on voice planning, implementation and support activities. •Working with IP (Internet Protocol) and Telecom concepts. •Planning, implementation and supporting new systems. •Ensure the design of video & voice solutions … delivery and/or problem resolution. •Provide appropriate training and documentation for any newly deployed systems. •Provide support for systems out of hours. •Relationship management for support providers, including mobile phone vendors. Key skills & experience for the Video & Voice Engineer: - •At least 5 years' experience working in one or more »
Job Summary: The Professional Services division is responsible for delivery of change/transformation/advisory services to existing clients on Clearwater’s SaaS platform. We work in conjunction with Client Services to identify opportunities around value-added services to steady state clients and implement change projects for … part of a collaborative division spanning SMEs, team leads and program managers. Collaborating with client services, global delivery and R&D teams, they implement changemanagement experience for our customers, and expediate delivery timeframe through scalable processes. Responsibilities: Implements change/transformation/advisory projects for our more »
clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Changemanagement and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and … when required Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed more »
clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Changemanagement and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and … when required Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed more »
clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Changemanagement and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and … when required Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed more »
clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Changemanagement and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and … when required Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed more »
clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Changemanagement and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and … when required Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed more »
clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Changemanagement and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and … when required Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed more »
East Kilbride, South Lanarkshire Hybrid / WFH Options
Real Staffing
support the manufacture, importation, sale and supply of medicines, medical devices, cosmetics, and other product categories Formulate strategy and actions to assure successful initiation, management and maintenance of regulatory authorisations, through liaison with Competent Authorities, and contractors The Head of Regulatory Affairs will provide a "one stop shop" for … registrations and certifications, including facility registrations, are maintained and compliant across territories Collaborate with all functional categories within the business Collaborate with functions on changemanagement and compliance Collaborate with NPD to develop innovative claims and formulations that will optimise routes to market Provide sound regulatory strategy and … advice to Senior Management Deliverables: Formulate RA strategy and complete regulatory activities to agreed schedules Oversee and/or contribute to regulatory submissions prepared by the regulatory team The Head of Regulatory Affairs will mentor and encourage sharing of knowledge with the regulatory team to help build, establish, and more »
not be considered for this role. A dedicated, experienced individual to join the Operations function as the Enterprise Test Lead, working primarily with the Change, Outsourcing, Analysis and Testing team and the IT Development team. The responsibilities of the Test Lead include establishing and managing a testing framework to … be used by colleagues in the delivery of change, to ensure adherence to that framework and to design and deliver effective testing for prioritised change activity. You will also be involved day to day in carrying out testing activity and in supporting others working on different initiatives, helping … programme stakeholders and a relentless focus on continuous improvement. A natural attention to detail and a desire to understand and address blockers to effective change is a must. Responsibilities Own the Testing Framework Understand the relevant policies and risk appetite of the organisation. Develop and maintain a documented framework more »
part of the team helping to build strong, collaborative relationships with architects, operations, and engineering teams. You’ll also play a key role in change management. As well as the day-to-day you will also have input into the design and delivery of our next generation hybrid cloud … leading tech developer to the country’s biggest and best pubs and restaurants? From EPoS to loyalty, CRM to table bookings, stock control, recipe management and BI Reporting giving business critical insights – our tech includes everything an operator needs to run their hospitality business. Our customer obsession shapes our more »
