1 Permanent Change Management Jobs in Stoke-on-Trent

line with best practice General To respond to all incidents in a timely fashion operating within service level agreements, ensuring adherence to all Service Management processes To ensure that all end user incidents are clearly logged in the incident reporting tool, capturing resolution details as appropriate To search documentation … software environments, as required, ensuring that all testing is undertaken in line with agreed company processes and standards To ensure compliance with the company change management processes as required To recommend process or working practice changes to the management team to help remove redundant or over-engineered … and maintain application documentation (e.g. user guides) as required Specific to this role - Technical Analyst – Networking Demonstrable experience of on prem and Azure network management and support. Extensive knowledge of DHCP and DNS. Design, implement and maintain the company's network infrastructure both On-Prem and Cloud Excellent knowledge more »