support. Become familiar with technical troubleshooting of both hardware and software issues. Adhere to established processes centred around the service desk such as access management, incident management, service management, problem management and change management. Actively participate in continued development as agreed with the training provider … with training in how to: Helpdesk Operations and Functions. Maintaining Digital Systems and Services Fundamentals of Digital Systems. Administration of Digital Systems and Services. Change Management. Teamwork and Communications. Introduction to System Security. User and Stakeholder Training. Working in Digital Support. Data Operations and Security. Pathways and Career Progression. … and Maths GCSE or equivalent, grade A*-C/9-4 or equivalent (Essential) About the Employer Royal Bank of Canada RBC BlueBay Asset Management represents RBC Global Asset Management, the asset management division of Royal Bank of Canada outside North America. RBC is among the world more »
Lydiard Fields, Great Western Way, Swindon, England
NODEONE LIMITED
service desk SLAs. · Working closely with the Engineering Manager and project coordinator ensuring the smooth running of the Service Desk and Project Coordination. · Creation, management, and development of monthly client reports. · Identification of trends and reporting any problems to management. · Ensure you and the team follow incident management, problem management and changemanagement processes. · Responsible for software & hardware asset management. · Dealing with customer feedback, tracking responses. · Ability to build key relationships internal and external customer. · From time to time you may be required to support the sales team in meetings, or by providing documents … focus is the provision of IT services, delivered through many of the leading Systems and Network Integrators across Europe. NodeOne is led by a management team with proven track records in the IT service arena and has experience of building services fit for today and tomorrow. At NodeOne we more »
Kitteon House, Kettering parkway, Kettering, England
MONKEY TREE HOSTING LTD
with training in how to: Helpdesk Operations and Functions Maintaining Digital Systems and Services Fundamentals of Digital Systems Administration of Digital Systems and Services ChangeManagement Teamwork and Communications Introduction to System Security User and Stakeholder Training Working in Digital Support Data Operations and Security Pathways and Career more »
with training in how to: Helpdesk Operations and Functions. Maintaining Digital Systems and Services. Fundamentals of Digital Systems. Administration of Digital Systems and Services. Change Management. Teamwork and Communications. Introduction to System Security. User and Stakeholder Training. Working in Digital Support. Data Operations and Security. Pathways and Career Progression. more »