8 Change Management Jobs in Wiltshire

Required The Role Responsible for supporting the customer and the incident process. As well as business analyst skills the role requires significant customer relationship management and a basic technical understanding of cloud technologies. There is a requirement to develop an understanding of clients specific configuration. Experience Requires a good … understanding of ITSM tooling and work between teams to optimise and drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident Management, Request Fulfilment, Change Request as a minimum … Incident Service Desk with an outsourced provider. An understanding of Agile methodologies is essential, and DevOps desirable. Expectation to demonstrate the following competencies: Incident Management, Service Catalogue Management, Service Acceptance, Relationship Management, Business Analysis, Requirements Definition and Management. Responsibilities include: 1. Work with Service Analysts to understand more »

internal and external tasking and contribute to the planning activities. Working closely with our Service Delivery Manager and being responsible for: Monitoring and event management Service configuration management Deployment management Infrastructure and platform management What youll be expected to do Deliver IT projects adhering to relevant … standards, policies and procedures including the Change Management Process, for both internal and external customers; Identify process improvement opportunities within the technical capability for the betterment of the business, promoting innovative solutions within the tea Establish best practice for the delivery of projects, both internal and external through more »

service desk SLAs. · Working closely with the Engineering Manager and project coordinator ensuring the smooth running of the Service Desk and Project Coordination. · Creation, management, and development of monthly client reports. · Identification of trends and reporting any problems to management. · Ensure you and the team follow incident management, problem management and change management processes. · Responsible for software & hardware asset management. · Dealing with customer feedback, tracking responses. · Ability to build key relationships internal and external customer. · From time to time you may be required to support the sales team in meetings, or by providing documents … focus is the provision of IT services, delivered through many of the leading Systems and Network Integrators across Europe. NodeOne is led by a management team with proven track records in the IT service arena and has experience of building services fit for today and tomorrow. At NodeOne we more »

from cyber threats. Key responsibilities: Identify opportunities to enhance the protective and detective capabilities of our existing security services and lead the business justification, change management and deployment of the capabilities. Turn Intelligence into actionable tasks such as use-case creation or enhancements, recreation of attack TTPs, threat … hunting etc. Deploy ruleset and policy changes on security control, following a change management process. Lead Purple Team engagements and Tabletop exercises. Work in conjunction with projects to assist in the creation of robust detections. Form repeatable processes for prioritizing and responding to alerts and developing playbooks. Act more »

and logging all information appropriately as agreed. Undertake necessary changes to the control system, making sure to capture all details and go through the management of change system. Ensure that works are undertaken in accordance with safe methods of work, using standard operating procedures, correct PPE, and safety … Contribute to (and where necessary lead) the engineering design, development and implementation of new and existing equipment, and comply with the needs of the change management process for the plant. Ensure the working environment is safe and in a clean condition. Participate in activities, as required from time more »

Resolution and/or escalation of faults reported within agreed SLAs Ensuring all actions carried out on tickets are recorded accurately in the Service Management toolset Managing IT assets (e.g. laptops, printers, monitors, etc.) accurately in the Service Management toolset Managing users, computers, and group membership within Active … Visual services and Operating Systems (Microsoft Windows 10) Essential You have notable experience in the following: Providing L1 technical support covering:Incident, Problem and Change Management Working in a desktop support environment, with special focus on configuration and configuration management tools; especially Microsoft OS You should have more »

Resolution and/or escalation of faults reported within agreed SLAs Ensuring all actions carried out on tickets are recorded accurately in the Service Management toolset Managing IT assets (e.g. laptops, printers, monitors, etc.) accurately in the Service Management toolset Managing users, computers, and group membership within Active … within the Group Essential Experience You are able to demonstrate significant experience of providing Tier-1 support covering ITSM standards in Incident, Problem and Change Management Working in a desktop support environment, with special focus on configuration and configuration management tools; especially Microsoft OS You should have more »

Travel Required: Up to 10% Type of Travel: Continental US What You’ll Get to Do: The Los Alamos National Laboratory (LANL) Acquisition Services Management (ASM) Division is looking for experienced and highly motivated individuals to help lead the delivery of services within ASM. The LANL is a multidisciplinary … education and experience; DAWIA certification in contracting or FAC-C; Demonstrated experience in administration of large, small, and moderate size procurements; Working knowledge of change management procedures pertaining to requests for proposals (RFPs) and modifications to purchase orders/subcontracts, and dispute resolution; Familiarity with the Department of more »