1 to 25 of 35 Chatbot Jobs in the UK

real-life experiences and issues. What you’ll be doing They’re looking for someone to come in and help support them with their Chatbot by designing, developing and creating conversations. They need someone experienced with developing conversations in a chatbot, but also someone who is able to predict and … chatbot. Does it sound like an exciting next step? Ping us an application! What experience you’ll need to apply 2+ years working with chatbots Excellent experience designing conversations or predicting conversations within chatbots Several years’ experience focusing on conversational design within chatbots Experience with Dialogflow or IBM Watson Strong more »

about AI and embracing change across the business? We are seeking an experienced and dynamic individual to join our Customer Operations team as a Chatbot Platform Product Owner. This role involves overall capability definition and roadmap ownership for our global chatbot platform within Customer Operations. The successful candidate will play … a pivotal role in driving the evolution of our chatbot capabilities and ensuring seamless integration into our technology stack. What’s in it for you? This role will be hugely influential in the business having the opportunity to make a major impact on the tools we use to ensure our … customer promises are upheld and too deliver an exceptional customer experience. Summary of your day to day? Prioritise backlog of feature enhancements for current chatbot (new platform features and transactional in-product capabilities) Work with development team to ensure features are delivered as expected, with high quality and in line more »

primary focus of this role is to collaborate with LSEG business and IT workstream leads to design conversational flows for the implementation of Salesforce Chatbot across various platforms including Help & Support websites, desktop and web-based products, and eCommerce sites. Key Responsibilities: Engage with LSEG stakeholders to understand their business … requirements and objectives for the Chatbot implementation. Design conversational flows that effectively address user inquiries and support tasks across different channels and platforms. Work closely with the development team to ensure the seamless integration of conversational designs into the Salesforce Chatbot framework. Conduct usability testing and iterate on conversational designs … guidance and recommendations on best practices for conversational design and user experience optimization. Requirements: Proven experience in conversational design, ideally within the context of chatbots or virtual assistants. Strong understanding of user-centered design principles and methodologies. Excellent communication and collaboration skills, with the ability to effectively engage with both more »

investor in Niantic (creators of Pokémon Go), alongside investments in AI Foundation (AI digital twins, personalized AI, and deep fake detection 2018), Automat (AI chatbots, 2016), Elsy (AI media planning, 2016), Jivox (dynamic automated content,, 2016), Crossing Minds (deep learning AI recommendation system, 2017), CreativeX (AIdriven content optimization, 2022), Zappar more »

of HR Tech platforms. You’ll collaborate with cross-functional teams, drive innovation, and leverage GenAI to enhance core HR platform including features like chatbot, job creation engine, workflow automation and co-pilot technology for recruitment. Responsibilities: GenAI Strategy and Roadmap: Develop a clear vision for GenAI adoption in HR. … value. Oversee the development and deployment of GenAI models. Ensure seamless integration with existing HR tools and platforms. HR Service Enhancement: Implement GenAI-powered chatbots for customer-facing interactions. Optimize HR platform service delivery by automating routine queries and tasks. Enhance employee experience through personalized, AI-driven interactions. Recruitment Transformation more »

for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. more »

redesigning large and/or complex operating models or applying digital technology and automation using the most modern technologies (RPA, IPA, ML, AI, GenAI, chatbot) provided by the leading platform providers The ability to perform strong business case creation and discussions with key decision makers, define or review their operational more »

/re-sell opportunities, opportunities for continued engagement). Work within data science and machine learning to continue automating the existing product suite: AI, Chatbots, Actions, Workflows etc. Explore new AI approaches and stay updated on advancements to tackle complex issues. Key Experience: Python Programming Language – 4-5+ years more »

Software Developer | £34,000 - £48,000 Basic + Bonus | Liverpool/Hybrid The Company Want to work with AI? Hiring for a Liverpool based MarTech SaaS company. Creating Technology for the automotive sector. With a new Greenfield AI project currently more »

Prompt Engineer AI | FinTech | Prompt Location: United Kingdom This dynamic FinTech are looking to add to their already strong engineer team. You will be joining a highly skilful, passionate, and well organised engineering team with experience a focus on AI more »

Harvey Nash have exclusively partnered with University of Leeds to recruit an IT Process Lead. This is a business-critical role which will be a key component of the IT Service Management team and prove pivotal in achieving the wider more »

primary focus of this role is to collaborate with customer business and IT workstream leads to design conversational flows for the implementation of Salesforce Chatbot across various platforms including Help & Support websites, desktop and web-based products, and eCommerce sites. Familiarity with Salesforce Chatbot or similar conversational AI platforms is more »

Engineering and Managed Services deliver on the Platformation promise. As world leaders in digital technologies including IoT, Artificial Intelligence, Machine Learning, Robotic Process Automation, Chatbots, Block Chain and Cyber Security, Sonata’s people and systems are nurtured to deliver on our commitment to excellence in business technology solutions. Why join more »

reviews, Customer Journey mapping and assists in the management of our external European Contact Centre sites. Main tasks 1. Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. 2. Conduct analysis of previous Chat Bot data to highlight areas for improvement. 3. Work with more »

of lean process improvement/relevant consulting practices; Bachelor’s Degree in Business Administration, Computer Science, Mathematics, Electronics, or a related field. Familiarity with Chatbots, Virtual Agents Self-learning capability. Our benefits: Health insurance; 25 days paid annual leave plus 5 extra days; Inclusive and collaborative work environment; Training activities more »

Information Technology, or related field. 15+ Years of Experience: Extensive experience in software development, architecture, and solution design, with a focus on conversational AI, chatbots, and related technologies. Expertise: Deep knowledge and hands-on experience with Kore.ai's platform, including its features, capabilities, APIs, and integrations. In-depth knowledge of … or equivalent. Experience with Agile or DevOps methodologies for software development and deployment. Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements. more »

flows, External Services and Apex calls. Strong working experience with KCS (Knowledge-Centered Service) Strong experience with integrations of Onmi Chanel, Live Chat and ChatBot ITSM, Service Management experience Must be a Solutionist. Provide solutions and improvement ideas. Take requirements from the business, understand and make recommendations Follow clear processes more »

ensuring the overall success of the company. Designing and building the Customer Services department Implementing the right tools to support the department Ticketing, AI chatbots, knowledge base for FAQs etc Establishing policies, procedures & processes Implementing industry standard KPIs of which to measure success Setting customer satisfaction targets and working with more »

Consultant level experience across Service Cloud Working experience with Knowledge-Centered Service (Knowledge-Centered Service methodology) Strong experience with Onmi Chanel, Live Chat and ChatBot Must have Salesforce Lightning experience ITSM Service Management experience Must be a Solutionist. Provide solutions and improvement ideas. Take requirements from the business, understand and more »

Azure AI ChatBot Engineer We are looking for an Azure AI ChatBot Engineer to join a Multi-National IT Consultancy on a 3-month contract working with their insurance client based in London. This will require you to be onsite 5 days a week with rates between £350 - £450 Per … day Outside IR35. The ideal candidate will need to have experience in the following: ChatBot development skills using Azure AI Bot service Knowledge of Azure Services MSSQL/MySQL Python and PHP experience Experience working with cross-functional teams Speech to text & Text to speech skills Insurance/Banking industry more »

about AI and embracing change across the business? We are seeking an experienced and dynamic individual to join our Customer Operations team as a Chatbot Platform Product Owner. This role involves overall capability definition and roadmap ownership for our global chatbot platform within Customer Operations. The successful candidate will play … a pivotal role in driving the evolution of our chatbot capabilities and ensuring seamless integration into our technology stack. What’s in it for you? This role will be hugely influential in the business having the opportunity to make a major impact on the tools we use to ensure our … customer promises are upheld and too deliver an exceptional customer experience. Summary of your day to day? Prioritise backlog of feature enhancements for current chatbot (new platform features and transactional in-product capabilities) Work with development team to ensure features are delivered as expected, with high quality and in line more »

recent years. They’re at a stage in their journey where they’re expanding their product offering and need someone to help build out chatbots and conversational AI products. This is an extremely end-to-end role where you’ll handle data cleaning, pipeline development and production. You’ll also … be heavily involved in prototyping and experimentation, so strong MLOps and R&D skillsets are required. The new suite of chatbots needs to be built from the ground up so Gen AI experience is essential. The mission is to develop chatbots to have an emotional support element and understand the more »

offer to join a forward-thinking health-tech start-up as a Conversation Designer. You would own the design and maintenance of a conversational chatbot which supports women through healthcare challenges, including breastfeeding, pregnancy, fertility, and menopause. Since starting up 3 years ago their journey so far has been one … design, ensuring that conversations resonate with target audiences. Collaborate with both technical and clinical teams. Requirements Hands-on experience designing conversational interfaces such as chatbots, voice assistants or virtual agents. Knowledge of NLP concepts such as sentiment analysis, and intent recognition. Experience working in agile development environments Familiarity with virtual more »

or equivalent. Experience with Agile or DevOps methodologies for software development and deployment. Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements more »

/re-sell opportunities, opportunities for continued engagement). Work within data science and machine learning to continue automating the existing product suite: AI, Chatbots, Actions, Workflows etc. Explore new AI approaches and stay updated on advancements to tackle complex issues. Key Experience: Background in Mathematics - BA/Masters (Engineering more »