efficiently. Aspects of our IT infrastructure include:Multiple Servers across multiple locations Nutanix VM cluster of Microsoft Servers O365 Hybrid Microsoft Exchange with Mimecast Cisco & Meraki networking MPLS network Centralised Patch Management across desktops and servers Helpdesk support - Provides 2nd and 3rd line support for problems arising from the … Central administration Mimecast Administration Veeam Backup Administration SCCM Imaging and Application packaging Suitable candidates must have 3rd line support experience in a Microsoft/Cisco based infrastructure and experience of customer facing technical support. If you are interested in the above opportunity, please contact Sam Lee on more »
role also requires Security Clearance up to SC level. Key Skills/Experience: Design, Document, and implementation Experience: o Software Defined Networks such as Cisco ACI, APIC ACI, MSO (Multi Site Orchestrator), NAE (Network Assurance Engine), ACI Anywhere; SD WAN e.g. Cisco vManage; SD Access e.g. DNAC, APIC … EM, Cisco ISE. o Automation/Orchestration: Network stack integration, Terraform, Ansible, Python, JSON, APIs. o Security products e.g. Firewalls: Cisco (+Firepower Threat Defense), FortiGate, Fortinet SD-WAN solution. o VMware NSX and other NFV products. o Tooling e.g. Cisco Tetration, Solarwinds, CA This is a fantastic more »
with Personal Development Plan agreed with Line Manager * Excellent communication skills - Verbal/Written * Excellent customer service skills * Excellent IT literacy * Capability to achieve Cisco accreditations * Ability to resolve issues in a timely fashion but also to update knowledge/questions for the rest of the team * Proactively manage … in creating new things. Whatever we do, we do it really well. * Excellent communication skills - Mandatory * Excellent customer service experience - Mandatory * Capability to ahieve Cisco accreditation * Proficient IT Literacy * Managing complex technical customer issues - Mandatory * Experience of service * Good Knowledge of IT technologies - Mandatory * Experience of service management IT more »
methodologies to achieve continuous revenue growth. Excellent oral and written communication. Authoritative presentation ability. Excellent time management and organisational skills. Required Qualifications and Training ·Cisco Sales Fundamentals Desirable Qualifications and Training Microsoft licensing fundamentals Dell Sales Fundamentals The Company This is CAE - Our goal is to be recognised as … recognised in a number of different ways: With a Glassdoor score of 4.1 Having ISO9001 and 27001 certifications With multiple awards from manufacturers including Cisco and Dell Technologies Being 3 star accredited with the Service Desk Institute Within our industry with shortlists and wins from CRN and every time more »
and Infrastructure. The ideal candidate would have a UK driving license and be local to Ipswich, they would have ample background in IT Support, cisco and infrastructure. The Role: Complex 2nd Line/3rd line tickets Dealing with users on the telephone and in person for support Meeting service … desk targets for quality and performance The Person: IT Support background Background in Cisco and Infrastructure Local to Ipswich Keywords: 3rd line support, 3rd line, it support, it support 2nd line, it support tickets, it support engineer ,it support engineering, Cisco, Networking, Infrastructure, Ref:BBBH13102AR If you're more »
Employment Type: Permanent
Salary: £30000 - £40000/annum Benefits + Training + Progression
and Infrastructure. The ideal candidate would have a UK driving license and be local to Ipswich, they would have ample background in IT Support, cisco and infrastructure. The Role: Complex 2nd Line/3rd line tickets Dealing with users on the telephone and in person for support Meeting service … desk targets for quality and performance The Person: IT Support background Background in Cisco and Infrastructure Local to Ipswich Keywords: 3rd line support, 3rd line, it support, it support 2nd line, it support tickets, it support engineer ,it support engineering, Cisco, Networking, Infrastructure, Ref:BBBH13102AR If you're more »
