7 Permanent Client Onboarding Jobs in Scotland

Position: Client Service Executive (hybrid) If you are passionate about exceptional client service and have an eye for detail, then we would like to hear from you. Due to our continued success, we are growing our team and seek a talented client support executive whose primary responsibility … is taking charge on all existing client communication and administration as well as managing any new client enquiries/sales enquires as they arise. About Mi Crow Mi Crow is a leading, innovative provider of 3-minute online training videos that cover a wide range of topics including … are IT Companies/IT Support Companies. Job Purpose Having established ourselves in the professional education market, this role will take primary responsibility for client communication and support, whilst managing any new incoming client and sales enquiries as they arise. Job Role Communicate with customers via email and more »

new and existing client projects, ensuring they have a seamless experience from the moment they sign up for our services. Key Responsibilities Customer Onboarding Develop and implement an effective customer onboarding strategy that ensures new customers have a positive and seamless experience. Ensure the team … and manage the technical customer support team, providing guidance, training, and support as needed. Manage and implement an on-call rota for the customer onboarding and support team. Establish and maintain KPIs and metrics to measure the success of the onboarding and support processes. Identify areas … and support processes and work with relevant teams to implement changes. Stay up-to-date on industry trends and best practices in customer onboarding and support. Collaborate with other departments, such as sales and engineering, to ensure a cohesive customer experience. Work with clients to understand their more »

Pay Rate: Competitive Via PAYE or Umbrella/Inside IR35 Role Purpose: This role is responsible for E2E project management and delivery of the client on-boarding and change projects in Securities Services achieving the agreed scope, time, cost and quality outcomes for the client.The role provides for Project … and impacts Integrate SS Business Strategies and operational design into actionable deliverables and change management activities Work with senior management and stakeholders to devise client review strategy to achieve optimization of client profile and profitability. Required Qualifications, Knowledge & Experience: Profile of Candidate: Disciplined project management professional with … to successful completion and expected business outcomes Stakeholder Management – Manage and build relationships with internal and external stakeholders and create an environment of trust. Client/Third Party Relationships - Develop a good working relationship with our existing software vendors, client contacts, product management and other relevant third parties. more »

in and day out. The role The Implementation Manager will oversee the deployment and roll out of an increasing volume of new and existing client projects using the standard methodology to ensure consistent delivery across all of them. This is a permanent role based in Aberdeen but with involvement … on call, out of hours support rota Desired Skills & Experience At least 3 years' experience in an Implementation/Digital Project management or Onboarding role in a SaaS business Emergency response experience preferable but not essential Experience with Atlassian Jira/Confluence, or a similar technology Experience working … You are an independent and quick thinker and can work as part of a team Experience working in a startup or small environment Strong client facing experience Financial management experience - strong financial acumen and understanding of budgets and controls in a commercial environment Understanding of Waterfall and Agile methodologies more »

practice for virtualization technologies. This role is a core part of the team that supports key business infrastructure, providing solutions that are tailored to client requirements. In return you'll join an organization as they continue to grow their Scotland business, providing opportunities to develop your career and grow … a timely manner. Work alongside both on-site and remote support teams to respond to escalated issues. Provide SME support and support to new client onboardings. About you: You'll have 5+ years experience in IT support positions, with 2+ years experience as a Systems or Infrastructure Engineer. You … applications, Windows Servers and Active Directory. Experience with Citrix, Veeam and storage technologies. A strong understanding of using remote access platforms. MSP or other client facing experience is highly desirable. Due to the nature of this role it will close when the successful candidate is found, so if this more »

FROM HOME AND EDINBURGH COMPETITIVE SALARY PLUS BONUS + BENEFITS PACKAGE Headquartered in Edinburgh but with clients spread across the UK, ESS Recruit’s client is a fast growing and highly ambitious Health and Safety (HSE) engineered products business. Their core technology helps analyse a range of potential medical … knowledgeable and trusted advisor for current product • Deliver product presentations and virtual training to international end users • Develop successful international and key account onboarding expansion programmes • Ensure requirements specifications meet the requirements of the end user experience • Liaise with engineering team to prioritise platform enhancements and product development … Ideally educated to degree calibre this would suit someone with an engineering background. This represents an excellent opportunity for a Product Manager as our client is growing well and fast becoming a known brand in their product sector. An excellent base salary plus a comprehensive benefits package (including bonus more »

About the role We are looking to recruit a talented and motivated Geospatial Product Specialist to join our Product Support Team. Formerly known as thinkWhere, our geospatial team are now proud to be part of the Idox Geospatial Division and more »