2 Part-Time Client Onboarding Jobs in the UK

Are you a motivated, experienced CRM Manager looking to play a crucial role in driving an exciting business customer onboarding strategy to new heights. You will be our client's customer champion within the organisation, responsible for leading the entire customer onboarding experience, improving activation … successes together. The Role As CRM Manager, you will be responsible for designing, implementing and managing our customer relationship management strategy to optimise customer onboarding and sign-up completion rates. You will initially sit within the marketing team, but will work closely with UX, customer success, platform ops … so the role may become permanent and the hours have the potential to increase. Responsibilities: Develop and implement the overall CRM strategy for customer onboarding, including communication plans, personalised messaging and targeted campaigns, to optimise sign-up completion rates, activation fee payments and reduce drop-offs. Utilise CRM more »

post holder will need to be very comfortable with using multiple systems such as Office 365 (including outlook, word and excel), TaxCalc and other client databases for workflow and onboarding processes, as well as being adaptable to learning new systems. You will also be required to assist … other staff from time to time, work flexibly and to budgets on each client file. Duties/Responsibilities The successful candidate will ideally have at least two years bookkeeping and administrative experience. The key duties of the post are as follows: Answer all telephone calls and reception enquiries in … and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions. Make and record accurately client appointments within outlook. Booking jobs in when required, liaising with the client, and ensuring all information has been brought in along with updating more »