Birmingham, England, United Kingdom Hybrid / WFH Options
Elevate
Our customer, a global law firm is looking for an experienced ClientOnboarding Quality Assurance Coach for a 6 months contract role. Location - Hybrid in Birmingham/Sheffield/Manchester Role Overview: The ClientOnboarding Teams provide a centralised client and matter onboarding service to fee earners who are engaging clients. As a ClientOnboarding Coach you will play a pivotal role in ensuring team members complete client due diligence and conflicts checks in line with all legal and regulatory requirements and internal policy and procedures. Reporting … to the Training and Competency Manager, you will complete quality assurance checks, provide technical training, and competency accreditation to members of the ClientOnboarding teams. The role will cover activities relating to client due diligence and/or conflicts. Key Responsibilities/Accountabilities: Accreditation and Quality more »
Elevate is seeking multiple ClientOnboarding Quality Assurance Coaches for a 6-month interim or Permanent. The position is hybrid and requires 3 days onsite in Birmingham, Sheffield, or Manchester offices . Reporting to the Training and Competency Manager, the coach will complete quality assurance checks, provide … technical training, and provide competency accreditation. The role involves ensuring team members complete client due diligence and conflict checks in compliance with legal and regulatory requirements. Desired Skills and Experience In-depth technical knowledge, skills, and experience in practically applying the legal and regulatory requirements relating to client … and practical application in a law firm of SRA Standards and Rules relating to Conflicts and Financial Crime prevention rules and regulations. Knowledge of client due diligence software such as Smart Search, World Check, or other software providers. Knowledge of 3e Knowledge of regulatory requirements for other professional industries more »
within a company experiencing rapid growth, leveraging cutting-edge AI techniques to deliver sophisticated solutions. About the Company: With a decade of excellence, our client stands at the forefront of financial technology innovation, specialising in software solutions that revolutionise finance processes for some of the largest corporations worldwide. Operating … the company is dedicated to expansion and excellence, driven by a team of passionate innovators and leaders. The Role: As the Head of CustomerOnboarding, your primary mission will be to oversee and enhance the clientonboarding experience, ensuring seamless integration of their cutting-edge … operations of global corporate clients. Your leadership will be instrumental in scaling the onboarding team's capabilities, driving efficiency, and fostering strong client relationships. Your Responsibilities: Lead the strategy and execution of the clientonboarding process, ensuring a seamless and efficient experience. Collaborate with more »
Client Services Officer London onsite to £55k Do you have excellent client facing communication and relationship building skills combined with a strong interest in financial markets and an academic record of achievement? You could be progressing your career as a Client Services Officer at a global eTrading … company. As a Client Services Officer you'll be the first point of contact for clients with an emphasis on client care and attention; you'll triage any problems or issues to the correct teams and follow up to ensure resolution, keeping the client informed of progress. … You will also assist with clientonboarding and various ad-hoc project tasks as your role progresses; there's excellent career progression opportunities and you'll be supported to reach your full potential. Location/WFH: You'll join a collaborative team based in London on a more »
Chelmsford, England, United Kingdom Hybrid / WFH Options
Giant Screening
Our proprietary software combined with our award-winning support services is what sets us apart and everything we do has a focus on the client experience. We have a proven track record of enhancing operational efficiency and reducing costs for our clients, whilst helping them avoid risk and remain … addressing any needs/concerns. Leading service review sessions, documenting and taking actions and next steps. Enhancing & maintaining stakeholder connections whilst measuring success through client satisfaction, delivery quality & financial performance. Take ownership of client satisfaction Guiding new clientonboarding, actively contributing to achieving project milestones more »
Negotiable + Bonus + Benefits Start Date: ASAP Contact Name: Andy Shaw Contact Company: JAM Recruitment This global multinational is looking for a confident client-facing immigration professional, with strong technical and inter-personal skills. The successful candidate will be responsible for leading a team of STBT Specialists advising … to STBT's Supporting the team with complex issues including escalations, delivering solutions and viable options. Identifying opportunities to solve clients’ problems and improve client service delivery. Participating in client proposals and presentations, identifying and maximise new opportunities. General management: monitoring team members’ performance, identifying the team’s … a Performance Manager role and contributing to the team’s overall development. Provision of support and assistance to the Director in relation to team, client service and financial strategies. Risk and Finances: Leading on Risk Management for the Team, overseeing new clientonboarding, scoping services, contracting more »
Negotiable + Bonus + Benefits Start Date: ASAP Contact Name: Andy Shaw Contact Company: JAM Recruitment This global multinational is looking for a confident client-facing immigration professional, with strong technical and inter-personal skills. The successful candidate will be responsible for leading a team of Global Immigration Specialists … global immigration issues Supporting the team with complex issues including escalations, delivering solutions and viable options. Identifying opportunities to solve clients’ problems and improve client service delivery. Participating in client proposals and presentations, identifying and maximise new opportunities. General management: monitoring team members’ performance, identifying the team’s … a Performance Manager role and contributing to the team’s overall development. Provision of support and assistance to the Director in relation to team, client service and financial strategies. Risk and Finances: Leading on Risk Management for the Team, overseeing new clientonboarding, scoping services, contracting more »
North West London, London, United Kingdom Hybrid / WFH Options
Ten2Two Ltd
Are you a motivated, experienced CRM Manager looking to play a crucial role in driving an exciting business customeronboarding strategy to new heights. You will be our client's customer champion within the organisation, responsible for leading the entire customeronboarding experience, improving activation … successes together. The Role As CRM Manager, you will be responsible for designing, implementing and managing our customer relationship management strategy to optimise customeronboarding and sign-up completion rates. You will initially sit within the marketing team, but will work closely with UX, customer success, platform ops … so the role may become permanent and the hours have the potential to increase. Responsibilities: Develop and implement the overall CRM strategy for customeronboarding, including communication plans, personalised messaging and targeted campaigns, to optimise sign-up completion rates, activation fee payments and reduce drop-offs. Utilise CRM more »
Role: Product Manager - CustomerOnboarding a must Salary: £65k - £80k Location: London, Southwark Hybrid working IRIS are on the search for a Product Manager to own the customer division within a highly regulated environment. This pivotal role requires a strong focus on Compliance, coupled with adeptness in managing … a scrum team, but hold the responsibilities of a Product Manager. This pivotal role will see you take the helm of the partner and clientonboarding process, ensuring seamless integration while adhering to strict regulatory standards. Collaborating closely with subject matter experts, global compliance teams, and engineers … you'll drive optimal outcomes for the client’s customers. You'll be the driving force behind your product roadmap, overseeing its implementation and liaising extensively with Operations, Compliance, Sales, and clients to identify areas for enhancement and streamline efficiency. Taking full ownership of features, product requirements, and backlog more »
Linlithgow, Scotland, United Kingdom Hybrid / WFH Options
RMK Talent Solutions - 0131 220 9041
Position: Client Service Executive (hybrid) If you are passionate about exceptional client service and have an eye for detail, then we would like to hear from you. Due to our continued success, we are growing our team and seek a talented client support executive whose primary responsibility … is taking charge on all existing client communication and administration as well as managing any new client enquiries/sales enquires as they arise. About Mi Crow Mi Crow is a leading, innovative provider of 3-minute online training videos that cover a wide range of topics including … are IT Companies/IT Support Companies. Job Purpose Having established ourselves in the professional education market, this role will take primary responsibility for client communication and support, whilst managing any new incoming client and sales enquiries as they arise. Job Role Communicate with customers via email and more »
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
Arthur Wood Recruitment Ltd
Acting as a point of contact through the deployment, coordinating with internal teams to ensure a smooth project roll out and a positive customeronboarding experience, Working with internal departments to promote cross selling across product portfolio wherever possible (business mobile, telephony, connectivity), Managing accounts to keep in more »
backgrounds. What you’ll be doing: - Driving product development, from idea to launch, of products and features within BlissContract’s platform - Improving the onboarding experience of BlissContract customers - Developing a deep empathetic understanding of our diverse users by conducting research, user interviews, data analysis, experiments and usability testing more »
South East London, London, United Kingdom Hybrid / WFH Options
Global Interactive Marketing On-Line Ltd
and Customer Review teams to ensure escalated cases are handled accordingly and within a timely manner. Ensuring there are no delays in the onboarding of new customers. Assisting with improvements in the overall customer journey. Using data and reports to help spot trends and limit potentially harmful behaviour. more »
I am looking for a highly motivated Telecommunications Operations Specialist to join my client's team on a permanent, remote basis. This role offers a unique opportunity for individuals with experience in the telecom industry to take on a range of responsibilities, including operational management, clientonboarding … a desire to take ownership of projects and drive business growth. Strong communication skills, with the ability to engage in both technical discussions and client-facing interactions. Comfortable working in a small team environment with opportunities for growth and development. This role offers the opportunity to shape the future … of my clients telecommunications business and make a significant impact on company's growth with a real opportunity to grow and develop professionally. My client offers a range of benefits including competitive bonus opportunties. more »
I am looking for a highly motivated Telecommunications Operations Specialist to join my client's team on a permanent, remote basis. This role offers a unique opportunity for individuals with experience in the telecom industry to take on a range of responsibilities, including operational management, clientonboarding … a desire to take ownership of projects and drive business growth. Strong communication skills, with the ability to engage in both technical discussions and client-facing interactions. Comfortable working in a small team environment with opportunities for growth and development. This role offers the opportunity to shape the future … of my clients telecommunications business and make a significant impact on company's growth with a real opportunity to grow and develop professionally. My client offers a range of benefits including competitive bonus opportunties. more »
London, England, United Kingdom Hybrid / WFH Options
Nephos Technologies
into an exciting phase of growth, an opportunity has arisen to add a Storage Engineer to the team, who will provide technical support on client Enterprise Computing systems. Role responsibilities Work as part of a team to provide daily and on-call technical support on file storage solutions, ensuring … and security of data. These are 16 different storage technologies including things such as NetApp, Nutanix File, DellEMC and MS File Servers Support new clientonboarding activities from the project stage into business as usual. Support the implementation, configuration and ongoing management of the monitoring solution. Take … Requests to fulfil these quickly and maintain up to date/accurate records. Support ongoing version releases, including testing and deployments. Collaborate with other client and Nephos IT teams, vendors, and stakeholders to ensure smooth integration and operation of technology with other systems and platforms. Identify technology or process more »
and execute comprehensive compliance monitoring programs to ensure adherence to regulatory requirements. Create and implement effective monitoring plans focusing on critical areas such as clientonboarding and anti-money laundering (AML) controls. Conduct regular reviews of client engagements and associated activities to detect any potential compliance more »
Swindon, England, United Kingdom Hybrid / WFH Options
Taleo BE
the consumer segment Datacenter Technical sales engineer Operating as an engineer within a private cloud computing datacentre, with day-to-day tasks including: Onboarding and supporting hosted customers testing Intel technologies Building and deployment of servers with bespoke hardware, software & networking specifications Supporting workloads including high performance compute more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Lucera Financial Infrastructures
people with: A passion for technology, with an ability and desire to pick up new technologies Experience of first and second level support, and clientonboarding Understanding of support processes, and ability to react and adapt to changing circumstances Strong skills in Unix/Linux based environments more »
of the top 100 global banks as customers who use BioCatch solutions to fight fraud, drive digital transformation, and accelerate business growth. BioCatch’s Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch identify creative and cutting-edge ways more »
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
ClearCourse
consist of? Create and successfully close new business sales opportunities to deliver against a sales target Collaborate with other teams to support successful customeronboarding web development, payments set up etc. Provide the highest level of Customer service through the sales process Track and report on your own more »
Cardiff, Wales, United Kingdom Hybrid / WFH Options
HID
within HID Global, offers a broad range of biometric technologies that benefit any transaction requiring irrefutable proof of identity — such as access control, customeronboarding, fraud prevention, loss prevention, time and attendance, forensic investigation, background checks, border security and government benefit issuance. We provide peace of mind to more »
Philips Specialist Recruitment are presently representing a globally operating IT service company in their search for a Legal Contacts Manager. You will join our client’s legal team, collaborating with other team members to provide an effective, efficient and excellent service. The team has use of the latest technology more »
High Wycombe, England, United Kingdom Hybrid / WFH Options
Focusrite
Permanent, Full time The Role: As the Focusrite Content Creator, you'll be responsible for delivering video content for our social media, ads, customeronboarding, and more. In addition, you'll create other creative media such as graphics, editorial, and photography. As a passionate music maker yourself, you more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Yusen logistics
term contract. The shift pattern for this role is 09:00 17:00, Monday Friday. The role holder will be responsible for the onboarding of a new customer. The Benefits - Salary of £50,000 - £60,000 per annum (pro rata) - £6,000 car allowance per annum (pro rata more »