Senior Service Desk Analyst
Ty Glan Yr Afon, Cardiff, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Digital Health and Care Wales
with the Service Desk Team Leader to review incidents and problems and develop service improvement plans where necessary. Responsible for the administration of the Configuration Management Database. Ensure that all configurations of all assets associated with each service are registered and managed. Main duties of the job Responsible … changing customer demands and will review these, self-managing any conflicting demands, referring to the Service Desk Team Leader only when necessary. Formal line management reporting for the post-holder will be to the Service Desk Team Leader. About us Digital Health and Care Wales (DHCW) is part of … changing customer demands and will review these, self-managing any conflicting demands, referring to the Service Desk Team Leader only when necessary. Formal line management reporting for the post-holder will be to the Service Desk Team Leader Establishing and applying confidentiality rules and procedures in complex situations to more »
Employment Type: Permanent
Salary: £28834.00 - £35099.00 a year
Posted: