mostly notebook) Mobile & VOIP telephony support Learn and provide general 1st Line support across all our technologies, systems, and applications, eg JIRA, Sage200, Confluence, Salesforce, etc Gigaclear is a growing Fibre Broadband (FTTP/FTTH) company, having grown from 100 to 800+ employees over the past 6 years, we are more »
able to hold an SC Security Clearance Substantial exposure to product ownership or aligned transferrable skills Working on UK Government projects Experience in Jira, Confluence and Cherwell would be an advantage A full JD is available upon request more »
communicate with other members of the team Desirable: Data Warehouse/Business Objections experience Knowledge/experience of 3rd line software support Jira/Confluence knowledge Supporting external customers using remote software Experience of monitoring software/server administration more »