Contact Management Jobs

5 Contact Management Jobs

Senior Microsoft Dynamics Architect - Financial Services

London, United Kingdom
Capco
about helping our clients succeed in an ever-changing industry. We are/have: Experts in Banking & Payments, Capital Markets, Insurance and Wealth & Asset Management Deep knowledge in financial services offering, including eg Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring … associated Azure services across applications, data, infrastructure and security domains Have a deep understanding of D365 Customer service module with demonstrable background in case management, SLA management, routing and contact management Have a proven ability to design integration architecture required to interface with foundational components such more »
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager - Telecoms

Manchester, North West, United Kingdom
Hybrid / WFH Options
MECS Communications Ltd
their partnership with the company and their suite of products and services. You'll analyse existing relationships and spearhead enhancements across various areas including contact management, alerting, incident handling, inventory management, and technology adoption. Key Responsibilities: Deliver exceptional service experiences to the company's Service Provider Partners. … Lead initiatives for the adoption and management of new technologies and products, addressing challenges and risks during adoption to secure long-term revenue stability. Understand customer and partner goals with our products and services, promoting best practices, leveraging expert knowledge, and advocating for self-service solutions. Provide insights and … of delivering solutions. Persistent in identifying root causes of problems and implementing sustainable fixes. Experienced in successfully driving and managing change. Skilled in risk management and mitigation. Capable of making business and team decisions as necessary. Effective in working with multiple stakeholders and influencing them positively. Able to manage more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Contact Management Centre Officer Apprenticeship (Kidlington)

Thames Valley Police, Oxford Spires Business Park, England
Thames Valley Police
Our teams are the first point of contact for over 1000 emergency and over 2200 non-emergency phone calls and over 100 interactions via our digital platforms every day. As a Police Call Handler you will perform one of the most demanding roles in the modern police force and … online platforms Training The apprenticeship takes approximately 18 months to achieve. Once complete, you will receive a level 3 apprenticeship qualification in emergency service contact handling. During the apprenticeship you will receive structured on and off the job development, which will include classroom training and personalised tutoring, to develop … as becoming a supervisor or/and operational manager Becoming a Police Officer Applying for internal roles within Thames Valley Police Apprenticeship Standard Emergency contact handler (level 3) Training Provider THE CHIEF CONSTABLE OF THAMES VALLEY Working Week 2 earlies, ranging from 07:00 to 17:00. 2 Lates more »
Employment Type: Advanced Apprenticeship
Salary: £33,572.58
Posted:

Team Assistant

Manchester Area, United Kingdom
Hybrid / WFH Options
Kosmos Recruitment Limited
the team, covering all nature of tasks to ensure the smooth running of the office. The role: Creating reports using Adobe and Powerpoint Office Management duties including contracts and budgeting Administrative Assistant duties to the wider team Coordination and management of internal and external executive meetings; catering, dial … set-up, meeting materials Answer incoming calls and properly handle messages Proactive organisation of workload/deliverables and managing timeline for success Assist with contact management of the CRM database, ensuring accuracy of contacts and activity updates Provide back-up support to other members of the Admin/ more »
Posted:

1st Line IT Support

Witney, Oxfordshire, Curbridge, United Kingdom
Berry Recruitment
Leeds and their sister company based in Portsmouth. Working under the leadership of the IT manager you will be the 1st line IT support contact handling and recording issues as they arise from internal staff as well as external support companies. This is an exciting new opportunity for a … Entitlement: 25 Days Annual Leave About the role: As 1st Line IT Support, your duties will be: Recording and handling IT tasks, including account management and day-to-day IT issues Working with local IT colleagues and Group colleagues to perform tasks including, but limited to, creation of user … accounts; email retention and contact management. ERP system control - working alongside Group colleagues to perform tasks including, account creation and maintenance; handling and resolving first line support issues with the system relating to printing, scanners, and user daily tasks. Hardware management, supporting the repair and maintenance of all more »
Employment Type: Permanent
Salary: £25000 - £26500/annum
Posted:
Contact Management
10th Percentile
£30,000
25th Percentile
£40,000
Median
£48,750
75th Percentile
£62,750
90th Percentile
£65,000