2 Continuous Improvement Jobs in Aberdeenshire with Remote Work Options

risks or issues. Participate in service meetings and Change Advisory Board meetings, and ensure actions are documented and carried out. Co-ordinate and support continuous improvement initiatives and enhancing customer experience. Encourage buy-in from key stakeholders and help coordinate engagement. Promote engagement from all stakeholders. Requirements more »

between Sword and assigned Customers to ensure the experience and service they receive retains long standing engagements, delivers operational success and excellence, demonstrates continual improvement, maximises current and future revenue opportunities, identifies growth, and provides opportunities for staff working at the customers to deliver and achieve their best. … aligned to the needs and goals, enabling a demonstrable partnership and collaborative relationship Maintain service performance and delivery targets, run the continual service improvement process, engage with regular reporting and resource management, ensuring relevant performance metrics are met and customer satisfaction is high Have regular engagement with Customers … and the appropriate stakeholders to gain a thorough understanding of the clients business Develop CSIP (Continual Service Improvement Plans), Customer Experience Plans and Service Reports as part of the delivery of services Maintain, and where possible improve upon Swords service performance targets in terms of revenue, profitability, longevity more »