Continuous Improvement Jobs in Chesterfield

2 Continuous Improvement Jobs in Chesterfield

Head of Group IT Service Operations

Chesterfield, Derbyshire, United Kingdom, Wingerworth
Hybrid / WFH Options
Vermelo RPO
Operations, Service Delivery, and Support. You will have a history of leadership and management, experience of strong decision making and service delivery/improvement, exceptional attention to detail and a high standard of written and verbal communication skills. You will be able to work in a fast-paced … focus within the role will be leading, motivating, and coaching IT support and operational teams, defining and managing service levels, and identifying and implementing continuous service improvements. You will maintain a culture that promotes agile delivery of services and enhancements with an “automation first” approach in a high velocity … and implement improvements to processes with in service operations. Management of 3rd Party Suppliers which support service delivery. Foster and maintain a culture of continuous improvement to ensure the services continue to meet business needs. Set Service Levels & KPIs producing regular reports measuring performance. Manage and mitigate more »
Employment Type: Permanent
Posted:

Service Delivery Analyst

Chesterfield, Derbyshire, United Kingdom
Hybrid / WFH Options
Vermelo RPO
availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes … practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards more »
Employment Type: Permanent
Salary: £27000 - £32000/annum
Posted:
Continuous Improvement
Chesterfield
25th Percentile
£62,500
Median
£65,000
75th Percentile
£67,500