improve sales, reduce costs, win new contracts etc Attend board meetings and provide updates on IT matters Manage the IT team and focus on continuousimprovement, ensure IT team are developed to realise their true potential. Identify opportunities and threats across the IT landscape Manage the key more »
and communications skills ability to explain technical topics to those without a technical background and business topics to technical teams comfortable to focus on continuousimprovement and new ideas, drawing value from legacy applications strong analytical skills coupled with a pragmatic approach to technical design and delivery more »
Watford, Hertfordshire, South East, United Kingdom
Senitor Associates Limited
and communications skills ability to explain technical topics to those without a technical background and business topics to technical teams comfortable to focus on continuousimprovement and new ideas, drawing value from legacy applications strong analytical skills coupled with a pragmatic approach to technical design and delivery more »
implement service delivery strategies that align with company objectives and customer needs. Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions. Collaborate with internal stakeholders to ensure seamless … communication and coordination across departments. Maintain a strong focus on customer satisfaction, resolving escalated issues, and ensuring service level agreements (SLAs) are met. Drive continuousimprovement in service delivery processes, leveraging your background with EPOS systems to inform best practices. Qualifications and Experience: Proven experience in a more »
