to the department team leader. To raise change requests and provide information to improve product quality, or improve efficiency to support the continualimprovement process. To help and support others with training when possible by passing on knowledge and skills. To be able to understand and interpret electrical more »
From the Mariana Trench, the deepest point on earth, to surging shorelines and anywhere in-between, we make the impossible possible through our continuous passion for innovation. That innovation comes from our greatest asset: our people. Our people design, engineer and manufacture technologies that are enabling our customers … and Procedures including Health & Safety, Anti Bribery, ISO9001-QMS and Operational requirements at all times. To take an active part in the Sonardyne ContinuousImprovementProcess, through providing suggestions for corrective actions, suggestions, initiatives etc, focused on increasing Departmental or Company quality, efficiency, productivity more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
The Workshop
The Technical Services Director is responsible for the Technical aspect of the commercial business including Technical Support, Field Service Operations, Quality & Continualimprovement & Product Training, with the objectives of ensuring product safety, minimising costs and improving the customer's experience. Ensuring those who encounter their products have sufficient … electrical and mechanical products. Main Duties Full responsibility, leadership & management for the Technical Services, Field Engineering and Product Training teams Manage continual evaluation & improvementprocess to improve quality, cost reduction, product safety, customer satisfaction Managing the performance of the department and management through effective key performance … management of variances. Proven negotiation skills, with both internal and external customers and suppliers. Excellent interpersonal, communication and project management skills. Knowledge of continuousimprovement processes and techniques. Knowledge of Health & Safety practices, procedures, and regulations. A demonstrable, positive attitude that is distilled into the full more »
procedures. Experience working with PLC based control systems. Project Management experience. Knowledge of CMMS (Computerized Maintenance Management System) programs. Experience with Kaizen and ContinuousImprovement Process. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We more »
services. The successful candidate must be a driven self-starter with a passion for delivering excellent customer service. Active participation to the ContinualImprovementprocess is key to maintaining customer satisfaction, reduce waste and improve business processes and service offerings. Every member of the team will … be expected to contribute towards and support the rollout of improvement initiatives, taking a collaborative approach and demonstrating positive "can do" behaviours. Service Request Analyst - What you'll do: End-to-end ownership of Service Requests and fulfilment activities Identify and understand the requirements and engage with internal … departments, customers and 3 rd parties as applicable Effective communication to internal and external stakeholders Identify continualimprovement opportunities. Ensure high levels of customer satisfaction Ensure all QEHS risks are flagged, and appropriate measures are in place to enable safe working practices. Ensure all Service Requests are planned more »
our Hampshire offices, you will be responsible for the UK Service & Technical commercial business, which includes: Field Service Operations Technical Support Quality & Continualimprovement Product Training Objectives of ensuring product safety, minimising costs, and improving the customer's experience. Ensuring those who encounter our products are provided with …/Warranty Budget. and Product Training Leadership & Management of Technical Support Operations, Technical Services, Field Service, and the Training Team Manage continual evaluation & improvementprocess to improve quality, cost reduction, product safety, customer satisfaction, Managing the performance of the department and management through effective key performance … management of variances. Proven negotiation skills, with both internal and external customers and suppliers. Excellent interpersonal, communication and project management skills. Knowledge of continuousimprovement processes and techniques. Knowledge of Health & Safety practices, procedures, and regulations. A demonstrable, positive attitude that is distilled into the full more »