1 to 8 of 8 Permanent Customer Analyst Jobs with Remote Work Options

About the role: We are excited to be looking for a Customer Outcomes Analyst to join our team. The Customer Outcomes department is a centralised support, providing oversight and assurance and sits within the Chief Customer Officer’s function. The role is primarily responsible for providing … assurance and good customer outcomes through outcomes based testing. This is demonstrated by taking a risk based approach to tracking and identifying areas for testing, scope creation and performing testing. The role is also responsible for delivering the findings through root cause analysis and engaging with business areas to … competent in producing and delivering concise reporting to key stakeholders. Your demonstrable understanding of mortgages and/or savings, FCA regulation/guidance and customer outcome activities is key to carrying out this role successfully. As is an understanding of compliance with internal policies and regulations, as well as more »

My client in Central London is looking to appoint a talented Senior Business Intelligence Analyst on a Contract basis. Rate - £400+ per day, inside IR35 Hybrid working 3-6 month initial contract, likely to extend ASAP start The role will support a programme establishing an organisation approach to responsiveness … and customer care. You will undertake a review of all customer standard processes across the business and support development of a new approach to standards alongside the programme team. Requirements: Local Authority experience Experience in Business Intelligence and performance analysis of customer care data. Proficiency with Power more »

Customer & Loyalty Data Analyst – Consumer Retail & SQL - Location – Virtually remote working with c1 day a month self-funded into the Southampton offices - Salary negotiable DoE £40,000 - £50,000 J12742 Role Purpose: Working within the Analytics and Data Science team, under the leadership of the Analytics Manager, the … Customer Data Analyst will work to produce high quality analysis and insights. You will interact with a varied group of stakeholders to drive up the understanding of customers across the organisation, helping to shape future strategies, improve customer experience, deepen engagement, drive revenue, and improve business efficiencies. … analyses related to understanding customers, CRM & Loyalty, marketing performance, and broader retail Insight requirements. • Help deliver the information provision for “The health of the customer”, including looking at contributions to growth, cohort analysis, churn rates. • Deliver PIRs related to the Company’s Loyalty schemes and CRM activities: identifying opportunities more »

Here at EMIS we are looking for a Customer Service Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. With our technology product FourteenFish specifically tailored for different healthcare professionals, were supporting everyone from GPs, paramedics, nurses, and midwives to … practice managers, trainees and appraisers. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical professionals across UK professionally diagnosing and resolving issues within our bespoke software. This is the perfect opportunity if you are looking to break … week training period. What youll do Everything you do makes an impact to our customers; therefore, we want you to provide an unrivalled customer experience. The role is varied and will see you support our customers with a number of queries and problems, and you will be responsible for more »

JOB TITLE: Customer Operations Analyst Placement LOCATION: Milton Keynes CLOSING DATE: 2nd June 2024 SALARY: £22,250, 27 days holiday plus Bank Holidays, loan car scheme, pension and a discretionary bonus. CONTRACT: July/August 2024 - July 2025 Are you analytical and looking for placement opportunity that gives … you real experience for the future and the chance to improve our customer experience? Working as part of our Customer Operations team, you'll join a team of enthusiastic specialists that support the delivery of management information, root cause analysis and trend analysis across the business. This is … a key area for us as the work the team does helps drive and develop the delivery of good customer outcomes. We'll support you to get fully involved and you'll learn to provide reporting and analysis that is reliable, easy to interpret and articulates a clear story. more »

Senior CRM Analyst, Customer Marketing Location: Hybrid working, Central London offices, 10 days in office every month. Salary: £48,000 - £55,000 plus 10% bonus, pension, healthcare, life assurance, etc. The keys to success with this role isnt how well you can create a visually stunning dashboard. Or … how scientific you can be in the analysis of customer data. Looking at why 0.1% of customers might say no or not respond to a campaign. This is about beingcreative in the use of data in a marketing context. For example - through the analysis you've carried out, making … recommendations on how to improve targeting by looking at past performance and applying this to future customer segmentation strategies, or working with the companys data science teams on next best action models and how they could be incorporated and activated into marketing activities to deliver value. Or creating data more »

Senior Insight Analyst - Customer - Up to £50,000 Derby - Hybrid This is an incredibly exciting opportunity for a passionate Senior Insight Analyst to join the growing insights team. You will be championing customer data and producing insights to drive strategic planning and decision making. You will … drive commercial decision making. The business in an award-winning travel company, delivering authentic experiences, and they hold an outstanding reputation with a loyal customer base. What's in it for you? There is a generous benefits package on offer which includes hybrid working, bonus scheme, various discounts, pension … data collection and enhance data quality. Develop and implement useful dashboards and reports to monitor performance and KPIs. Skills & Experience: Experience working in a customer focused Insight Analyst role Advanced experience with SQL and visulisation tools such as Power BI Passionate about understanding the customer and using more »

Senior CRM Analyst, Customer Marketing Location: Hybrid working, Central London offices, 10 days in every month. Salary: £48,000 - £55,000 plus 10% bonus, pension, healthcare, life assurance, etc. The keys to success with this role isnt how well you can create a visually stunning dashboard. Or how … scientific you can be in the analysis of customer data. Looking at why 0.1% of customers might say no or not respond to a campaign. This is about creative use of data in a marketing context. Making recommendations on how to improve targeting by looking at past performance of … science teams on next best action models and how they could be incorporated and activated into marketing activities to deliver value for the companys customer marketing activity. Or looking at new data assets either already within the business, or via third party partnerships which could provide potential value when more »