2 Customer Analyst Jobs in Central London

A global travel organisation are looking for an enthusiastic Business Analyst with experience of customer journey mapping on digital projects, to join their growing technology function in London. This is a hybrid role, requiring 2 days per week in the office, which is a short walk from Victoria … programme of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will … who has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business more »

Senior CRM Analyst, Customer Marketing Location: Hybrid working, Central London offices, 10 days in every month. Salary: £48,000 - £55,000 plus 10% bonus, pension, healthcare, life assurance, etc. The keys to success with this role isnt how well you can create a visually stunning dashboard. Or how … scientific you can be in the analysis of customer data. Looking at why 0.1% of customers might say no or not respond to a campaign. This is about creative use of data in a marketing context. Making recommendations on how to improve targeting by looking at past performance of … science teams on next best action models and how they could be incorporated and activated into marketing activities to deliver value for the companys customer marketing activity. Or looking at new data assets either already within the business, or via third party partnerships which could provide potential value when more »