5 Customer Analyst Jobs in England with Remote Work Options

Senior Insight Analyst - Customer - Up to £50,000 Derby - Hybrid This is an incredibly exciting opportunity for a passionate Senior Insight Analyst to join the growing insights team. You will be championing customer data and producing insights to drive strategic planning and decision making. You will … drive commercial decision making. The business in an award-winning travel company, delivering authentic experiences, and they hold an outstanding reputation with a loyal customer base. What's in it for you? There is a generous benefits package on offer which includes hybrid working, bonus scheme, various discounts, pension … data collection and enhance data quality. Develop and implement useful dashboards and reports to monitor performance and KPIs. Skills & Experience: Experience working in a customer focused Insight Analyst role Advanced experience with SQL and visulisation tools such as Power BI Passionate about understanding the customer and using more »

Senior CRM Analyst, Customer Marketing Location: Hybrid working, Central London offices, 10 days in every month. Salary: £48,000 - £55,000 plus 10% bonus, pension, healthcare, life assurance, etc. The keys to success with this role isnt how well you can create a visually stunning dashboard. Or how … scientific you can be in the analysis of customer data. Looking at why 0.1% of customers might say no or not respond to a campaign. This is about creative use of data in a marketing context. Making recommendations on how to improve targeting by looking at past performance of … science teams on next best action models and how they could be incorporated and activated into marketing activities to deliver value for the companys customer marketing activity. Or looking at new data assets either already within the business, or via third party partnerships which could provide potential value when more »

Junior Customer Success Analyst Fully Remote to £26k We are seeking an aspiring UX researcher/customer success manager/business analyst to join a successful software house with a strong focus on customer satisfaction and innovation. You will the first point of contact for … within the business. Conduct regular meetings with clients to assess their business goals, adoption of our products, and gather insights for improvement. Respond to customer requests and inquiries regarding new features, product usage, and enhancements. Write clear and concise user stories based on customer input to guide product … development and enhancements. Manage the product backlog, prioritizing tasks based on customer feedback and business objectives. Collaborate with the product team and developers to plan and execute product releases, including content planning and release meetings with customers. Key Requirements: Excellent communication skills with a focus on customer interaction more »

Customer & Loyalty Data Analyst – Consumer Retail & SQL - Location – Virtually remote working with c1 day a month self-funded into the Southampton offices - Salary negotiable DoE £40,000 - £50,000 J12742 Role Purpose: Working within the Analytics and Data Science team, under the leadership of the Analytics Manager, the … Customer Data Analyst will work to produce high quality analysis and insights. You will interact with a varied group of stakeholders to drive up the understanding of customers across the organisation, helping to shape future strategies, improve customer experience, deepen engagement, drive revenue, and improve business efficiencies. … analyses related to understanding customers, CRM & Loyalty, marketing performance, and broader retail Insight requirements. • Help deliver the information provision for “The health of the customer”, including looking at contributions to growth, cohort analysis, churn rates. • Deliver PIRs related to the Company’s Loyalty schemes and CRM activities: identifying opportunities more »

Here at EMIS we are looking for a Customer Service Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. With our technology product FourteenFish specifically tailored for different healthcare professionals, were supporting everyone from GPs, paramedics, nurses, and midwives to … practice managers, trainees and appraisers. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical professionals across UK professionally diagnosing and resolving issues within our bespoke software. This is the perfect opportunity if you are looking to break … week training period. What youll do Everything you do makes an impact to our customers; therefore, we want you to provide an unrivalled customer experience. The role is varied and will see you support our customers with a number of queries and problems, and you will be responsible for more »