12 Customer Analyst Jobs in London

Customer Insights Analyst (6 Month FTC) | Health & Fitness | London/Hybrid | Up to £55,000 DOE We are working on a fantastic opportunity with a rapidly expanding health & fitness company who are looking to hire a Customer Insights Analyst on a 6-Month FTC starting ASAP … They pride themselves on having strong, embedded values and an easy-going culture that ensures they put their people first. The Role As the Customer Insights Analyst, you'll be responsible for developing and enhancing their Analytics & Insight capability, especially with efforts around customer retention. You'll … focus on understanding behaviours & trends of their member base to drive business impact and make actionable change The Candidate Key attributes of the suitable Customer Insights Analyst include: 2+ years’ experience working in a customer/commercial analytics role Proficiency with the use of analytical tools such more »

Senior Customer Analyst 12 months FTC Salary: £55,000 - £70,000 This is a great job for someone who is passionate about creating analytics and data science solutions to help the business understand their customers better and inform business decisions. They will enjoy collaborating with AI/ML … colleagues to design innovative data science solutions and generate best-in-class and high-impact, actionable customer insights & recommendations for real-world problems. They love bringing analytical rigour to experimentation and understanding drivers of performance. A bit about the job: Our Customer Science team uses data to understand … customers so we can be more relevant and take better actions. We are award-winning, and passionate about driving better customer & commercial outcomes. Find out more: https://careers.aviva.co.uk/our-teams/digital-customer-data/This role will sit in our ‘Go to market’ squad more »

A global travel organisation are looking for an enthusiastic Business Analyst with experience of customer journey mapping on digital projects, to join their growing technology function in London. This is a hybrid role, requiring 2 days per week in the office, which is a short walk from Victoria … programme of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will … who has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business more »

fluid supply chain driven by robust spend analysis, comprehensive contract management, and efficient accounts payable solutions. WHAT WE ARE LOOKING FOR: As a Global Customer Care Analyst, you are responsible for first-level technical support for assigned JAGGAER product lines. Support Analysts maintain close relationships with key client … technical skills to resolve application issues. You play a crucial role in recommending new configurations to assist customers in achieving their organizational goals. Global Customer Care Analysts work closely with Customer Success, Professional Services, and Development team members to remediate reported client issues promptly and professionally. The position … changes. Document internal and external correspondence for incident resolution, including trouble shooting steps, solutions or action plans, and best practices identified by resolving the customer issue. Develop and maintain proficiency in the JAGGAER software solutions, solution methodologies, and core technologies. Assist with training new team members. Participate in internal more »

and over a decade of experience. This provides a balance between foundations and structure, and autonomy and pace. At Lyst we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn’t … shopper. Lyst has raised over $160m from leading investors including Accel, Balderton, Molten Ventures, Fidelity International, and LVMH. We are looking for a Product Analyst to join our Analytics Chapter and Customer Tribe. We record over tens of millions frontend users events a day. We need you to … sense of it and deliver insights that will help drive our product strategy helping us become the definitive fashion shopping destination. As a Product Analyst you will help guide decisions of what to build for our millions of customers. Product analysts are embedded within product teams and drive impact more »

Insight Analyst x3 - Contract Short term contract Day rate is flexible Hybrid working 1x French Speaking, 1x German Speaking, 1x Polish Speaking Apply online or contact Chelsea Hackett via Chelsea.hackett@searchability.com WHO WE ARE: We're proud to be partners with some of the world's most iconic global … to data analytics. Additionally, you'll collaborate with the wider team to craft intelligent concepts for clients to implement. As we endeavour to redefine customer-centricity for brands, your contribution will be pivotal to our success. You'll excel in tackling new challenges and demonstrate resourcefulness and proactivity within … a start-up atmosphere. INSIGHT ANALYST – ESSTENTIAL SKILLS Fluent in the French OR German OR Polish language Experience of working with Brandwatch or other equivalent social listening tools Experience with any of the following: social media management, data analytics, marketing, market/consumer research, brand strategy, innovation would be more »

Senior CRM Analyst, Customer Marketing Location: Hybrid working, Central London offices, 10 days in every month. Salary: £48,000 - £55,000 plus 10% bonus, pension, healthcare, life assurance, etc. The keys to success with this role isnt how well you can create a visually stunning dashboard. Or how … scientific you can be in the analysis of customer data. Looking at why 0.1% of customers might say no or not respond to a campaign. This is about creative use of data in a marketing context. Making recommendations on how to improve targeting by looking at past performance of … science teams on next best action models and how they could be incorporated and activated into marketing activities to deliver value for the companys customer marketing activity. Or looking at new data assets either already within the business, or via third party partnerships which could provide potential value when more »

Customer Analyst Salary: £40,000 - £55,000 (London) This is a great job for someone who… Is passionate about creating analytics and data science solutions to help the business understand our customers better and inform business decisions. They will enjoy collaborating with AI/ML colleagues to design … innovative data science solutions and generate best-in-class and high-impact and actionable customer insights & recommendations for real-world problems. They love bringing analytical rigour to experimentation and understanding drivers of performance. A bit about the job: Our Customer Science team uses data to understand customers so … we can be more relevant and take better actions. We are award-winning, and passionate about driving better customer & commercial outcomes. This role will sit in our ‘Go to market’ squad focussed on bringing the best of customer insights and data science to help launch innovative customer more »

Senior Customer Analyst – Salary £55,000-£70,000 This is a great job for someone who Is passionate about creating analytics and data science solutions to help the business understand their customers better and inform business decisions. They will enjoy partnering with business stakeholders and collaborating with AI …/ML colleagues to design & embed innovative solutions and generate best-in-class and high-impact, actionable customer insights & recommendations for real-world problems. A bit about the Job: Our Customer Science team uses data to understand customers so we can be more relevant and take better actions. … We are award-winning, and passionate about driving better customer & commercial outcomes. The right person will be able to deliver high quality analytics, understand customer behaviour and help deliver our Aviva ambition. Day to day responsibilities include coding, understanding customer data that will then be summarised for more »

My dynamic Client are dedicated to delivering exceptional customer experiences. They pride themselves on innovation, integrity, and a commitment to exceeding customer expectations. As they continue to grow, they are seeking a talented and motivated Customer Experience Analyst to join their team. Position Overview: As a … Customer Experience Analyst, you will play a critical role in shaping the understanding of customer interactions and driving improvements across all touchpoints. You will be responsible for analysing customer data, identifying trends, and providing actionable insights to enhance the overall customer experience. This role offers … an exciting opportunity to collaborate cross-functionally, leverage data-driven strategies, and make a significant impact on customer satisfaction and loyalty. Key Responsibilities: Conduct in-depth analysis of customer feedback, survey data, and operational metrics to identify key drivers of customer satisfaction and loyalty. Utilize advanced analytics more »

A global travel organisation are looking for an enthusiastic Business Analyst with experience of customer journey mapping on digital projects, to join their growing technology function in London. This is a hybrid role, requiring 2 days per week in the office, which is a short walk from Victoria … programme of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will … who has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business more »

Customer Success Analyst (Servicenow) - £55,000-£60,000 – London/Remote – 12mth FTC My client are a leading light in the specialist Insurance industry all around the globe. With a fantastic office in Central London due to ambitious plans we are looking to bring on a Customer Success Analyst (Servicenow) to join the team on an initial 12 month Fixed Term Contract. Due to exciting growth we are looking to bring on a Customer Success Analyst (Servicenow) initially on a 12 month Fixed Term Contract. As a IT Customer Success Analyst (Servicenow) you will play a pivotal role in ensuring end users derive maximum value from our technology solutions. You will report to the Customer Success Lead and be a bridge between our end users and our technical teams. As our Customer Success Analyst (Servicenow) you will more »