9 Customer Analyst Jobs with Hybrid or WFH Options

Customer Data & Insight Analyst - SQL £Negotiable dependant on experience Hybrid working from either London (Euston) or Central Birmingham offices Reference J12773 Are you a data professional with an interest in customer behaviour? Do you want to be the person who translates customer data into meaningful understanding … that we can use to improve the customer proposition and grow the business? Our client has a range of data sources, including data from their digital retailing system and loyalty scheme, waiting to be assimilated, structured, and analysed, and internal stakeholders keen to understand what it is telling them. … within the business, gaining a sound understanding of the data itself as well as the stories within it. You will carry out and maintain customer profile and segmentation analysis bringing in a range of relevant external data sources to supplement their own data. You’ll deliver this to the more »

Here at EMIS we are looking for a Customer Service Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. With our technology product FourteenFish specifically tailored for different healthcare professionals, were supporting everyone from GPs, paramedics, nurses, and midwives to … practice managers, trainees and appraisers. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical professionals across UK professionally diagnosing and resolving issues within our bespoke software. This is the perfect opportunity if you are looking to break … week training period. What youll do Everything you do makes an impact to our customers; therefore, we want you to provide an unrivalled customer experience. The role is varied and will see you support our customers with a number of queries and problems, and you will be responsible for more »

CUSTOMER ANALYST MANCHESTER BASED - REMOTE FIRST UP TO £45,000 THE COMPANY An exciting role working for a market leading marketplace in the retail sector. They are ahead of the game in terms of their development in their sector, steps above their competitors and are currently in an … exciting time of growth. THE ROLE As a Customer Analyst, some of your main responsibilities will be: Preparing and presenting compelling analysis findings to the senior management teams. Providing actionable insights of the back of analysis completed on customer and marketing data, using SQL. Own projects end … to-end and manage the process. Work mainly on customer and marketing data sets looking at; customer LTV, churn, retention, marketing channel analysis, ROI etc. YOUR SKILLS AND EXPERIENCE A successful Customer Analyst will have: Advanced experience of SQL, Tableau/Power BI and R or more »

JOB TITLE: Customer Operations Analyst Placement LOCATION: Milton Keynes CLOSING DATE: 2nd June 2024 SALARY: £22,250, 27 days holiday plus Bank Holidays, loan car scheme, pension and a discretionary bonus. CONTRACT: July/August 2024 - July 2025 Are you analytical and looking for placement opportunity that gives … you real experience for the future and the chance to improve our customer experience? Working as part of our Customer Operations team, you'll join a team of enthusiastic specialists that support the delivery of management information, root cause analysis and trend analysis across the business. This is … a key area for us as the work the team does helps drive and develop the delivery of good customer outcomes. We'll support you to get fully involved and you'll learn to provide reporting and analysis that is reliable, easy to interpret and articulates a clear story. more »

Customer & Loyalty Data Analyst – Consumer Retail & SQL - Location – Virtually remote working with c1 day a month self-funded into the Southampton offices - Salary negotiable DoE £40,000 - £50,000 J12742 Role Purpose: Working within the Analytics and Data Science team, under the leadership of the Analytics Manager, the … Customer Data Analyst will work to produce high quality analysis and insights. You will interact with a varied group of stakeholders to drive up the understanding of customers across the organisation, helping to shape future strategies, improve customer experience, deepen engagement, drive revenue, and improve business efficiencies. … analyses related to understanding customers, CRM & Loyalty, marketing performance, and broader retail Insight requirements. • Help deliver the information provision for “The health of the customer”, including looking at contributions to growth, cohort analysis, churn rates. • Deliver PIRs related to the Company’s Loyalty schemes and CRM activities: identifying opportunities more »

About DXC Insurance: Our DXC Connect insurance customer community offers opportunities for participants to engage with others in the DXC Insurance Software & BPS ecosystem. Through these meaningful gatherings, the DXC community receives valuable industry and product information while sharing feedback and insights that influence product and service investments. Role … Summary: The Customer Support Analyst is primarily responsible for providing technical and business support for customers who use DXC’s Iris underwriting system. A strong knowledge of either Iris or another mainstream London market underwriting system is required together with an understanding of the London Market Underwriting business … specifications for software or configuration changes. This role is home-based but involves working with customers and user groups which may require travel to customer sites. The role also requires effective communication with our development and test teams throughout the software development life cycle. This role will also involve more »

Junior Customer Success Analyst Fully Remote to £26k We are seeking an aspiring UX researcher/customer success manager/business analyst to join a successful software house with a strong focus on customer satisfaction and innovation. You will the first point of contact for … within the business. Conduct regular meetings with clients to assess their business goals, adoption of our products, and gather insights for improvement. Respond to customer requests and inquiries regarding new features, product usage, and enhancements. Write clear and concise user stories based on customer input to guide product … development and enhancements. Manage the product backlog, prioritizing tasks based on customer feedback and business objectives. Collaborate with the product team and developers to plan and execute product releases, including content planning and release meetings with customers. Key Requirements: Excellent communication skills with a focus on customer interaction more »

Senior Insight Analyst - Customer - Up to £50,000 Derby - Hybrid This is an incredibly exciting opportunity for a passionate Senior Insight Analyst to join the growing insights team. You will be championing customer data and producing insights to drive strategic planning and decision making. You will … drive commercial decision making. The business in an award-winning travel company, delivering authentic experiences, and they hold an outstanding reputation with a loyal customer base. What's in it for you? There is a generous benefits package on offer which includes hybrid working, bonus scheme, various discounts, pension … data collection and enhance data quality. Develop and implement useful dashboards and reports to monitor performance and KPIs. Skills & Experience: Experience working in a customer focused Insight Analyst role Advanced experience with SQL and visulisation tools such as Power BI Passionate about understanding the customer and using more »

Senior CRM Analyst, Customer Marketing Location: Hybrid working, Central London offices, 10 days in every month. Salary: £48,000 - £55,000 plus 10% bonus, pension, healthcare, life assurance, etc. The keys to success with this role isnt how well you can create a visually stunning dashboard. Or how … scientific you can be in the analysis of customer data. Looking at why 0.1% of customers might say no or not respond to a campaign. This is about creative use of data in a marketing context. Making recommendations on how to improve targeting by looking at past performance of … science teams on next best action models and how they could be incorporated and activated into marketing activities to deliver value for the companys customer marketing activity. Or looking at new data assets either already within the business, or via third party partnerships which could provide potential value when more »