1 to 25 of 248 Customer Engagement Jobs in England

Bristol. As a lead consultant in our Defence Solution Design Authority practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology, Security and Operations), key stakeholders and externally facing third party technology providers as part … of and reporting into the practice manager. You will work with internal key stakeholders, the customer, and its subsidiary departments to conceptualise their strategic vision, capture requirements; to define and create innovative fit for purpose digital solutions meeting their digital strategy and transform the way they can do business. … Underpinned by using robust ICT framework architecture, security principles, methodologies, industry best practices, and customer compliance polices. As a solution architect you will be providing expert solution architecture expertise and ownership throughout all stages of the solutions design engagement life cycle. You will be part of an industry more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … Your efforts will contribute to enhancing our digital marketing strategies, maximising channel sales, and supporting projects that drive traffic, improve website conversion, and foster customer engagement and retention. This role offers a unique opportunity to contribute to the growth and success of our E-Commerce, which is the … and Display Advertising. Assist in the creation, deployment, and management of email newsletters, including campaign planning, content creation, segmentation, testing, and analysis to drive engagement and sales. Help maintain and develop relationships with key affiliate partners. Help maintain up-to-date market and competitor knowledge to identify and suggest more »

have partnered with a leading Lloyd's syndicate to find them an exposure management & member liaison consultant. This is a blended role combining Member Engagement with Exposure Management within the Actuarial Services team. Key responsibilities include but are not limited to: Liaising with members companies to best understand their … the full capture of Member's liabilities within their annual exposure return. Assist in the creation and maintenance of tools to benefit the wider customer engagement and data integrity This is a fantastic opportunity for someone who has an excellent understanding of exposure management principles and processes and more »

an experienced Senior Dynamics CRM/D365CE developer looking for a new challenge? This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Lead Developer to take charge of their suite of more »

with extensive product knowledge, answering questions and demonstrating product capabilities as needed. Responsibilities Leading a global team of solution consultants, driving efficient pre-sales customer engagement procedures, and designing an effective product training plan. Offering training and support to the Solution consulting team, enhancing their understanding of Cirium … either remotely or in person, helping prospects and clients define their challenges and aligning them with the right Cirium solution. Providing technical expertise during customer engagements and deliver product demonstrations where needed. Summarizing customer’s functional/technical perspective to assist Sales, Marketing, Product and Technology to understand … the voice of the customer Collaborating with Marketing to create and maintain industry updates, thought leadership material and sales collateral that resonate with our customers and prospects. Requirements Demonstrate leading a previous technical pre-sales organization; working collaboratively with Sales Teams, understanding the full sales life cycle and processes more »

Web, Mobile and Software Development Recruitment with specialist roles across the globe - www.pearsoncarter.com Keywords: Microsoft Dynamics CRM, Dynamics CRM, CRM, D365, Dynamics 365, Microsoft, Customer, Sales, Engagement, Marketing, Customer Engagement, Microsoft Dynamics 365, Microsoft Dynamics 365 CE, Microsoft Dynamics 365 Customer Engagement Power Apps more »

in the past with responsibility for budgets in the region of £/€500k to £/€5m, or beyond. You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving Finance and HR systems . Skills such as the ability to inspire … a team, in managing and growing a portfolio of projects/customers and you will be passionate about defining and developing solutions which meet customer challenges and understand the commercial balance required to deliver these solutions between top and bottom-line growth. You’ll enjoy customer engagement … and promoting and inspiring our core values right across the delivery team. Role Requirements: The role will be divided across three areas of responsibility – Customer Delivery, Commercial Growth and People Leadership. Customer Delivery You will have full accountability for the delivery of end-to-end Customer engagements more »

Account Director - Central Government This role is predominantly a field based, customer facing sales role, responsible for deep relationship development to deliver margin growth within a number of strategic accounts, as well as adding net new customers. There is also a career opportunity to grow a team once you … RFQs, and use allocated resources to ensure that high quality bids are submitted in a timely fashion. • Allocate relevant focus and time to each customer and opportunity to deliver against the sales target. • Achieve a minimum of 4-6 face-to-face customer meetings per week and ensure …/objective and that meeting notes and actions are recorded. • Identify and creatively resolve barriers to sales in individual opportunities. • Ensure all actions from customer communication and meetings are distributed to the relevant personnel and are responsible for the outputs in a timely and efficient manner. • Lead partner engagement more »

Responsibilities Provide 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT … organisation, managing expectations and setting the standard of behaviour for customer engagement. Maintain a high level of customer service, understanding the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow IT Support Analysts to … permissions, new starters, access changes. Desktop and Laptop device setup and support. iOS and Android device setup and support. Providing a high degree of customer service. Great Telephone Manner. Excellent communication skills (IM, Chat, Email etc.). Takes ownership for incidents and problems. Patience and understanding when communicating with more »

performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader defence supply chain community. In this position you will be responsible generating revenue from license and … IFS business partnerships as well as new relationships. Prepare, update and own the Key Account Strategy Own the end to end sales process from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction … performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader Indian defence supply chain community. more »

boost journal subscription revenue through optimised pricing and market expansion, while fostering collaboration across teams to meet revenue targets. With a focus on enhancing customer experience and loyalty, you'll innovate retention strategies, refine renewal processes, and streamline publishing operations for maximum efficiency. What the company offers: Salary between … to increase subscription revenue by improving renewal rates, expansion into new markets, and pricing optimisation. Main accountabilities: Leading cross-functional teams spanning Sales, Marketing, Customer Service, and Finance, fostering cooperation to achieve revenue objectives Innovating retention tactics and analyse subscription churn to reduce losses and enhance customer engagement Refining subscription renewal processes and customer service operations to elevate customer satisfaction and loyalty Identifying and rectifying operational inefficiencies, implementing enhancements to streamline renewal and cash collection procedures Monitoring subscription renewal metrics, offering insights and recommendations to guide strategic decision-making Segmenting customers and map their journeys more »

out the team Demonstrate the value of data insights to the wider business Deliver commercial direction and improve the use of data Analyze online customer behaviour Increase customer engagement and website traction Have autonomy of the analytics function Your Skills: Very strong in SQL Ability to work more »

Head of Engineering (CDP)-6MONTHS-£800-840 PER DAY (Outside IR35) Are you ready to lead the charge in revolutionizing how customer data is managed and activated? My client is seeking a dynamic CDP Tech Lead to spearhead the technical development and strategic implementation of our cutting-edge … Customer Data Platform. This pivotal role involves coordinating with cross-functional teams to create a robust, scalable, and efficient CDP system tailored to enhance our business operations and customer engagement. Responsibilities Drive Technical Excellence: Guide and mentor a talented team through the development and enhancement of our CDP. … Performance: Monitor system performance continually; identify and resolve bottlenecks for enhanced data processing and retrieval speeds. Collaborate and Innovate: Work alongside marketing, sales, and customer service teams to align the CDP with business needs, fostering a culture of innovation. Skillset Experienced in designing and implementing Customer Data Platforms more »

the ContraForce Platform by building a globally led, digital-first scale organization aligned with customers and partners. Dedicated to one of the fastest growing customer segments, the Service Provider Growth organization is committed to delivering the global digital scale engine for our business -- this is where you come in. … achieving their business objectives through best-in-class digital engagement. Diverse and Inclusive, wellbeing, sustainability, giving and learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the ContraForce Sales organization and the value we … customers to engage digitally to help solve their business problems. We are looking for a Country Manager, UK who specializes in Security Operations for customer solutions. You will work with partners and customers to prospect for and initiate the sales engagement for ContraForce’s capabilities and platforms. ContraForce more »

assumptions and to recommend a possible route to delivery. Working with the Marketing team to create thought leadership articles and opinionated content to drive engagement with new customers. Being an internal advocate of a consultative approach to customer engagements and promoting data consulting across the company. The opportunity … areas. You will understand how each of these areas contributes to creating business outcomes & value and driving change and will be able to focus customer discussions on these topics to ensure a business-driven approach to building data capability. You will be comfortable discussing digital & data transformation at all more »

greenfield project which would look very impressive on anyone's CV. The role will involve building, testing and documenting features in D365, particularly in Customer Engagement (CE) and Finance and Operations (FO) Experienced Required: A minimum of two years of practical experience in either implementation or support analysis … roles, specifically concentrated on Customer Engagement (CE) or Finance and Operations (FO) Microsoft Dynamics 365 experience A strong grasp of the principles and features of Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) systems. Desirable: Understanding of Azure DevOps, SQL, Azure or JavaScript would be desirable. more »

and success of the business. If you are someone who is confident with the full support process through to 3rd line and can be customer facing with confidence, then this could be for you: The company: With plans for growth this year, they are looking to expand their team … with the wider team effectively What will you need to apply: Experience with 1st/2nd/3rd line support Strong knowledge on D365 Customer Engagement and Power Platform Confident being customer facing Previously dealt with small change requests Partner experience desirable What do they offer in more »

+ BENEFITS LONDON The role as a Head of Analytics will be leading a team to provide this company in-depth analysis on customer behaviour, working directly with c-suite. THE COMPANY The successful Head of Analytics will be working for tech platform that substantially helps the charity and … not-for-profit sector. This company wishes to increase their understanding of its customer's behaviour through in-depth analysis, learning about customer interactions at multiple touchpoints THE ROLE As a Head of Analytics, you will be looking at customer engagement throughout areas of the business … whilst being responsible for identifying channel-specific customer trends. More specifically, in this role you can expect to be doing the following: Benchmarking for how customer data is used and manipulated Creation of customer-related KPI's, setting success metrics for your team Hiring, centralising and growing more »

Public Sector Account Manager This role is predominantly a customer facing sales role, responsible for deep relationship development to deliver margin growth within a number of strategic accounts, as well as adding net new customers. Sales • Identify & proactively maximise opportunities for sales growth. • Deliver sales to achieve targets. • Work … with and through the relevant specialist sales resources to develop new and existing lines of business. • Allocate relevant focus and time to each customer and opportunity to deliver against the sales target. • Ensure all actions from customer communication and meetings are distributed to the relevant personnel and are … responsible for the outputs in a timely and efficient manner. • Increase customer engagement through spend frequency. Person Specification: • Knowledge of value-based sales processes and how they are applied in practice. • A good understanding of the Public Sector market influences and trends, and the competitive landscape. • Expertise to more »

them to deliver quality solutions. The Modern Workplace Consultant will be responsible for delivering projects focused on Teams, SharePoint Online and OneDrive for Business. Customer engagements will include Intranets, file server and SharePoint On-premises migrations, collaboration and document management solutions and bespoke business solutions built using the entire … be working in a boutique consultancy, specialising in Microsoft Collaboration sand Power Platform solutions. You’ll be working with a diverse and ever-growing customer base, delivering world-class solutions that support digital transformation. You’ll work closely with customers throughout the project lifecycle, from Proof of Concept through … things Microsoft Collaboration. Proven organisational, communication and client-facing skills are essential, as is the ability to think on your feet and adapt to customer needs, based on updates to Microsoft’s technology roadmap. You’ll be a natural problem solver, analytical, inquisitive and have a desire to keep more »

Responsibilities: Lead various multi-disciplinary teams through the project lifecycle Develop and manage budgets Drive successful growth plans and achieve revenue targets Create a customer training programme Collaborate with the senior management team and contribute to strategic decisions Maintain strong connections within the healthcare sector Mentor and develop a … promoting core values across the service delivery team Manage and lead internal/external meetings Take accountability for the delivery of end-to-end customer engagements and ensure that the customer is the main focus. Skills: Experienced in portfolio or programme management Previous experience in delivering customer more »

Job Title: Solution Customer Success Manager Location: Shoreditch (Hybrid) Duration: 12 months contract initially with possible extension Max. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 The role: Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic engagement role to help customers better leverage their client’s technology and helping us achieve our Customer Success mission of “accelerating value for our customers." This will be achieved by using a combination of success programs and high … touch services to drive measurable business outcomes. CSMs should have a good understanding of the Campaign Management and Customer Journey Orchestration space and ability to ask relevant questions to uncover and address customers specific needs. What you’ll do: Drive adoption and value: During the customer journey, review more »

on-demand video service. Their studios Studios Global Research Operations team are looking to hire an experienced Business Analyst. The team leads recruitment and customer engagement initiatives to retain high response rates and drives customer focused solutions to custom testing strategies. They Develop visual reporting tools used … by cross-team stakeholders, and partner across multiple teams to deep dive into customer data Key job responsibilities • Support programming, QA, sampling, and deployment tasks for surveys across multiple locales and languages • Partner with Research Managers and Operations managers across global panels to support translations tasks and processes • Evaluates … make high judgement calls on ambiguous issues • Develop a deep understanding of our partners research needs and create impactful testing strategies • Drive excellence in customer engagement and retention policies Requirements 1-2 years of professional non-internship experience (marketing, consumer insights, or project management) Any applications with more more »

This is an exciting opportunity for an exceptional, experienced Customer Success Manager to join an established operation with scope to drive and enhance the service at every opportunity. Our immediate requirement is for an experienced Customer Success Manager to be a key part of our UK team, taking … audio visual integrator, providing AV and event services across multiple client partnerships globally. Key Responsibilities; -Act as a company ambassador, understanding and delivering excellent customer engagement from design, project installation through to service delivery. -Extensive knowledge of Audio-Visual systems and technologies to advise customers on the best … suited equipment. -Establish strong, long-term customer relationships by effectively communicating and resolving issues tailored to individual needs. -Oversee and monitor customer contract renewal dates, attending Review Meetings between Customers and our client. -Work closely with the Sales and Business Development Teams to support proposals and bids for more »

implementing scalable Salesforce solutions tailored to the unique needs of our automotive client. Your expertise will be crucial in driving digital transformation and enhancing customer engagement through innovative Salesforce solutions. Key Responsibilities: Collaborate with stakeholders to gather requirements and translate business needs into Salesforce solutions. Design and architect more »