1 to 25 of 119 Customer Engagement Jobs in London

as part of a broader content and brand marketing sub team. Essential Functions Performed by the Position Own and shape external releases of new customer propositions, in conjunction with product managers, and create messaging for key selling points/customer benefits Conceive, deliver and own brand/product … with key themes or technologies Play a key role in strategy execution and business transformation, including the development and launch of new solutions and customer engagement methods Competence and Experience Excellent core marketing skillset with 8+ years in brand and/or product marketing Experience of working in … in which we operate. In addition to benefits, our employees enjoy perks such as company-sponsored wellness programs, volunteer opportunities, regular team building and engagement events and learning and development opportunities. We value diversity at our company. Everyone who applies with the qualifications will receive consideration for employment without more »

Job Description Job Title : Customer Experience Strategy Consultant Division : Integrated Marketing Group Location: London Hybrid working 2-3 days in the office per week Salary Bracket: £60k - £80k plus 10% bonus and benefits About the job Who we are. A Leading Data, Marketing Technology and Customer Experience Consultancy. … unrivalled domain expertise, innovative propositions, and leading-edge technological solutions. Integrated Marketing Group - Core Business Activities The Integrated Marketing Group leads the way in customer management by helping clients acquire, develop, and retain customers through effective customer strategy planning, optimising marketing campaigns and customer insight. Our work … technology. Our core business activities are detailed below: Strategy & consulting Consumer data Analytics and insight Marketing systems design, build and integration. Provision of hosted customer management services Multi-channel campaign execution How We Work Our policy is to recruit, develop and retain the absolute best staff and empower them more »

supervision make high judgement calls on ambiguous issues • Dive Deep: develop a deep understanding of our partners research needs and create impactful testing strategies • Customer Obsession - Drive excellence in customer engagement and retention policies About the team The Global Research Operations team: • Leads recruitment and customer engagement initiatives to retain high response rates • Drives customer obsessed solutions to custom testing strategies • Develops visual reporting tools used by cross-team stakeholders • Partners across multiple teams to deep dive into customer data Basic qualifications • 1-2 years of professional non-internship experience (marketing, consumer more »

review Process. Finding and highlighting areas which could impact the business. Assisting in the creation and maintenance of tools that will benefit the wider customer engagement and data integrity. This is a fantastic opportunity for someone who has an excellent understanding of exposure management principles and holds an more »

DONE. The successful candidate will: Require excellent business acumen and have a proven track record of leveraging and optimising the key drivers of both customer acquisition and retention Have a relentlessly customer-focused mindset Combine strong analytical skills with the ability to turn data into actionable insights and … This role will require a strong leader who has a holistic view of not only the digital marketing and CRM but encapsulating the entire customer journey. The role will be tasked with meeting trading objectives, whilst continuously developing and driving tailored initiatives through our digital channels to increase customer engagement, enhance brand propositioning and drive ROI – so we are looking for a big thinker with real commercial nous. RESPONSIBILITIES: Lead the overall digital marketing strategy and oversee execution of plans, analysis and insight of digital marketing and CRM initiatives, to engage with new and drive frequency of more »

of the SEO team, as well as the wider digital team, trade, editorial and marketing teams. Key responsibilities are helping to improve and drive customer engagement, traffic and revenue of sites, and help to improve brand SEO rankings. You will be expected to keep on top of the more »

candidates. Oversee the complete 360 recruitment process, from initial contact to contract management and negotiation of fees and pay rates. Deliver high levels of customer engagement. What you'll need… B2B sales experience 2 yrs plus in a successful Recruitment role ideally within Facilities, Engineering or related sectors. Frequent more »

you will play a key role in improving the bands online presence, ensuring that we optimise appropriate social channels to enhance brand awareness, increase customer engagement and drive business growth. You will own activation of Paid Social activity, delivering consistent and compliant messaging to our target audiences in more »

depending on personal preference) work, this is a role you absolutely do not want to miss out on! You will bring digital marketing and customer engagement expertise to the table, and have opportunity to work directly with enterprise and start-up clients, build and optimise Paid Search campaigns more »

for our members. You will become the organiser of choice for your member portfolio, offering a seamless, high touch service and best of breed customer service. Your role involves inspiring, creating and booking bespoke itineraries, developing a rapport with your allocated members and creating experiences that using your exceptional … Ability to organise, attend and host events with members and demonstrate an understanding of the high-end market A deep commitment to providing unparalleled customer service along with the ability to anticipate and fulfill the unique needs and preferences of luxury clientele. Proven ability to build and maintain strong … by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten’s services across lifestyle, travel, dining more »

This role will revolve around executing security consulting projects, including tasks such as SIEM Log Management with Microsoft Sentinel, EDR Administration using Microsoft Defender, customer engagement, and crafting designs for SOC and Sentinel deployments. This role will revolve around executing security consulting projects, including tasks such as SIEM … Log Management with Microsoft Sentinel, EDR Administration using Microsoft Defender, customer engagement, and crafting designs for SOC and Sentinel deployments. This position presents an exceptional opportunity for Technical Security Consultants eager to broaden their horizons. Beyond SOC onboarding, there are avenues for growth and development, ranging from fortifying more »

data-driven decisions Accelerate brand growth and market penetration Key Outcomes: Determine the most effective allocation of marketing budget to maximise ROI and brand engagement Recommend and implement campaigns to drive traffic and increase brand visibility Develop strategies to convert website traffic into sales and maximise customer acquisition … Establish metrics and monitoring tools to measure the performance of marketing activities across channels Evaluate and measure customer engagement levels to optimise marketing strategies Create and implement growth techniques to drive rapid brand growth and market expansion Benefits: Competitive salary commensurate with experience. Flexible work schedule with a more »

is a commitment to innovation, diversity, and player satisfaction. Join our client's team and play a pivotal role in shaping the future of customer engagement in the digital entertainment landscape. Role Overview and Features: The Head of CRM will spearhead the development and execution of customer-centric strategies to drive growth and enhance customer loyalty. From harnessing the power of customer data to leading cross-functional collaboration, this role offers a unique opportunity to make a significant impact on customer relationships and overall business success. Essential Skills: Proven track record in CRM … strategy and management within a fast-paced, commercial environment. Strong data-driven mindset with the ability to derive actionable insights from customer data. Technical proficiency in CRM software and tools, with experience in managing CRM systems and leveraging their capabilities. Exceptional leadership and collaboration skills, with the ability to more »

campaigns with insightful and engaging content, and implementing account-based marketing strategies as required by the business, to increase brand awareness, lead generation, and customer engagement, and drive growth in the target market. Key Responsibilities Subject matter expert to successfully market the Data & AI offerings Understand the strategy … engaging content that can be adapted for key vertical sectors and strategic customers Identify opportunities to promote Data & AI and their benefits, and drive customer engagement and relations, for example via social and online presence, webinars and boutique events, industry events and sponsorships, plus other speaking opportunities, account … generation and copywriting Experience in outbound marketing campaigns to generate leads/demand Experience in project and campaign planning, management, and execution Experience in customer engagement and relations, including account based marketing & events Technical Skills Working with Microsoft Office software and collaboration tools (Outlook, Teams, Word, Excel, PowerPoint more »

marketing team. This role will be reporting to the Senior Marketing Manager, and will involve developing and executing effective email marketing campaigns that enhance customer engagement and support business objectives. Key Responsibilities: Develop and execute email marketing campaigns from concept to delivery, ensuring alignment with overall marketing strategy. … Collaborate with internal stakeholders to understand campaign objectives and deliver targeted messaging that resonates with their prestigious customer base. Utilise Dynamics 365 (D365) and CRM database to segment email lists and personalise content based on customer preferences and behaviors. Work closely with design teams to maintain brand consistency more »

goals and objectives. Own Sportsbook operations, from conception to conclusion, in all markets for both web and mobile, with the goal of improving the customer experience and Sportsbook revenue. Help drive expansion of the company into other markets by identifying, scoping and supporting the build of a localised solution. … Full responsibility for the performance & P/L of all sportsbook related products. Monitor and measure the effectiveness of Sportsbook improvements. Identify & analyse customer data trends, opportunities, and areas for improvement. Works closely with the tech and commercial teams ensuring customized solutions for all target markets. Ownership of the … and communication lines with all 3rd party partners in relation to all Sportsbook related products Continuously assess and improve the user experience to maximize customer engagement and satisfaction. Identify and pursue new business opportunities, partnerships, and collaborations to expand the sportsbook’s market presence. Establish and maintain strong more »

and trips abroad #WhatWillYouBuild About the Role As our Head of Lifecycle Marketing - you'll be part of the Growth Team and lead our customer engagement efforts throughout the entire customer journey. You'll lead a team of CRM specialists and be responsible for conceptualising and overseeing … targeted communication journeys. The ideal candidate will have deep understanding of customer lifecycle marketing, ability to build cross functional relationships, confident strategic thinking and planning, plus an expertise in operationalising the plans set in motion. The role reports directly to the VP of Growth & Rev Ops, and partners with … our Performance Marketing, Product and Content teams to deliver a highly effective and targeted customer communications program. You’ll be responsible for Design, build, execute a multi channel communications strategy Drive acquisition, retention, upsell and win-back, improving conversion rates across each customer lifecycle stage Drive marketing influence more »

The Company A leading Tier 4 Oracle NetSuite Partner, specialising in providing business management software solutions across the UK and Europe. With a global customer base, including a roster of household names, their expertise lies in delivering innovative IT services coupled with advanced cloud-based software solutions. They excel … week with semi-irregular trips to a midlands-based office too. Skills and Experience A multi-faceted, knowledgeable and innovative marketer with experience in customer engagement from acquisition to retention Analytical in nature, you enjoy working with a focus on the marketing funnel You’ve managed the marketing more »

on-demand video service. Their studios Studios Global Research Operations team are looking to hire an experienced Business Analyst. The team leads recruitment and customer engagement initiatives to retain high response rates and drives customer focused solutions to custom testing strategies. They Develop visual reporting tools used … by cross-team stakeholders, and partner across multiple teams to deep dive into customer data Key job responsibilities • Support programming, QA, sampling, and deployment tasks for surveys across multiple locales and languages • Partner with Research Managers and Operations managers across global panels to support translations tasks and processes • Evaluates … make high judgement calls on ambiguous issues • Develop a deep understanding of our partners research needs and create impactful testing strategies • Drive excellence in customer engagement and retention policies Requirements 1-2 years of professional non-internship experience (marketing, consumer insights, or project management) Any applications with more more »

Job Description Cloud Adoption is an organization within our Technology Cloud Engineering (TCE) group, having the mission to increase customer consumption growth by driving fast activation, nurturing an efficient ramp up and removing technical barriers. Aligned to a territory and working together with Sales and Account Cloud Engineers (ACEs … the Cloud Adoption Manager will focus on the post-booking side of our customer’s lifecycle, ensuring a successful and sustainable cloud consumption growth. Does this pique your interest? If so, we hope to meet you! Role and Responsibilities The Cloud Adoption Manager will collaborate closely, as needed, with … the accounts they are managing. The ultimate goal is to accelerate usage growth of Oracle Cloud (IaaS and PaaS) while also creating a robust customer experience across the entire cloud adoption lifecycle. Typical activities: Drive a fast and smooth Customer activation Strong focus on Activation for new cloud more »

London, New York and multiple global offices Supported by a world-class Data Science team Partnered with the industry’s leading marketing automation/customer engagement platforms The Role Lead onboarding implementation projects to ensure swift uptake and drive project success. Direct link to the client to ensure more »

a key pillar in terms of their ongoing success and we're looking for an online retail design expert to help elevate their digital customer experience. What they need – Someone who understands how to design online user journeys, to maximise customer engagement and ultimately conversion Working alongside … who informs all design decision making with data and research Someone who understands ecommerce best practice and who strives to create the most intuitive customer journeys A curious and capable designer who can work under their own steam, using their initiative to spot opportunities to improve site experience to … at – Delivering exceptional design solutions for another online retailer, overseeing both UX & UI across mobile and web Identifying design problems and opportunities to improve customer journey and overall site experience Confident taking design decisions that refine the site & customer experience across all touchpoints Using data & research to inform more »

web designs and ensure seamless user experiences across various devices and browsers. Your role will be crucial in enhancing our online presence and driving customer engagement. ACCOUNTABILITIES Demand Management : Use JIRA and other demand management tools to actively prioritise and manage technical demand requests coming into the team Stakeholder … Engagement : Engage relevant stakeholders across the MCO to refine requirements and actively manage expectations regarding technical feasibility and delivery timeframes Front End Development : Develop and maintain high-quality, responsive web applications and interfaces using HTML, CSS, and JavaScript in line with the ABPI Code of Practice User Experience Optimization more »

Role: Head of Customer Experience (CX) with UX Responsibilities Client: Financial services Type of role: Permanent Location: London - Hybrid Salary: up to £200k total comp Position Summary Reporting to the Chief Product Officer, the Head of CX is a senior role tasked with leading the company's customer … user experience design process (UX). The ideal candidate will be a strategic thinker with extensive experience in SaaS, web UI technologies, and direct customer engagement throughout the product design lifecycle. Experience in the financial sector and familiarity with Product Led Growth (PLG) strategies will be highly valued. … Key Responsibilities Develop and execute a comprehensive CX strategy that includes significant UX design responsibilities, ensuring a seamless, engaging user interface and overall customer journey. Drive customer engagement at every level, actively involving customers in the design process from prototyping through delivery and post-go-live (GA more »

support, we want to hear from you. Your Mission: As a Pre-Sales Technical Engineer, you will play a pivotal role in shaping our customer's energy future. Your primary responsibilities will include: • Customer Engagement: Act as a technical ambassador, providing expert guidance on our cutting-edge … complex technical information into digestible solutions. • Technical Acumen: Own the pre-sales process, from understanding end-user needs to delivering comprehensive technical support, ensuring customer satisfaction at every turn. • Training and Development: Empower our sales force, customers, and partners with the knowledge they need to excel through tailored technical … plus. 2. In-depth knowledge of the operational principles and technical specifications of residential and commercial energy storage systems, with the ability to align customer needs with our product offerings. 3. Articulate communicator with a flair for writing, capable of producing a variety of documents. A keen observer with more »